Stone of Health x 2?

roseypalmer · January 2018

Hello! I am a bit annoyed by the fact that every time I use my Stone of health since the new mod that it is consuming 2 stones when activated instead of 1. I have gone through about 2 stacks now on my CW. Please look into this issue and fix it. I am not the only one who has been having this problem.

morgrim66 · January 2018

I also have this problem, I believe it was reported on PC after 12b.

deeydiddy · January 2018

I am more than annoyed with this, as I have paid real money for the 250s which are wasting away at double the rate. xbox one.

darthtzarr · January 2018

As far as I know, it was just fixed on PC (or was announced as fixed in a future update for PC), so the fix will likely come to consoles a bit down the road.

Unknown · January 2018

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kreatyve · January 2018

stormson#5521 said:
This needs to get fixed asap. Simply unacceptable.

A fix for this is coming. I am pretty sure it will be in the next patch for console, but I don't have official confirmation of that.

sengir0 · January 2018

they should sell it for 1/2 the cost till the fix or offer a free stones...

angelstozombies · January 2018

The response I got when reported the bug and wanted the replacement for the new stone I purchased and blew thru it in half the time.

"Hello,

Thank you for taking the time to contact us.

I understand that two charges are consumed when you use a Health Stone. Kindly provide the following information to help us investigate your concern:

Date/time of incident(s):
Number of instances the issue occurred:

Thank you in advance. I'll be awaiting your response.

Regards,
Ovric
Game Master
Perfect World Entertainment"

That is some weak sauce. Yes I have a mental log of times that I used the stone that burned up in days instead of weeks. Arc I know you are not listening but this a joke. You are a joke. this is my first issue with this game and if not resolved to my liking will be my last.

Unknown · January 2018

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kreatyve · January 2018

stormson#5521 said:
> @kreatyve said:

> This needs to get fixed asap. Simply unacceptable.

>

> A fix for this is coming. I am pretty sure it will be in the next patch for console, but I don't have official confirmation of that.

Thanks for the response.

Are there any plans to compensate the players with regard to this?

It takes real money, or trade bars which cost real money, to get these.

Getting half of what they paid for tends to make people cranky...

I have no information regarding that, but will forward the request.

Unknown · January 2018

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tiltawhirling · January 2018

It's taking far too long to fix this - I've burned through two stones that I paid Zen for - meaning cash. It's really hacking me off and I'm thinking that because we keep spending money on the game, you think we're going to put up with this HAMSTER ad nauseum.

You need to provide compensation - and I don't mean buying MORE stones at a discount.

Unknown · February 2018

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sedimenturian · February 2018

I am experiencing this issue as well: when I use a stone of health, 2 of them are consumed. I'm glad they identified it and are working on it, but I feel that we should at least be compensated for the stones since they were purchased using RL money via ZEN.

While I don't expect a monetary/Zen refund, I do feel that it is appropriate to be compensated with the stones themselves (emailed to us in-game) for every person that has posted on this thread

(I also filed a formal ticket as well so there would be an addition record for my having experienced this issue).

Unknown · February 2018

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Stone of Health x 2?

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