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Something Needs to be done with the lag in tomb.
wickedduck22
Member Posts: 100 Arc User
Lag sometimes gets to a point where it makes me want to quit running it and go play something else and I fear it is going to be even worse once 2x enchants kicks in. Seriously, I usually play at 150-180 ping on neverwinter and in other games where I sometimes play in NA servers playing with 150 ping the game is still playable but the HAMSTER lag in tomb feels like it's 2000 ping.
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Tokarek Bearded Dwarven OP Tankadin
JuiceHead Goofy Human GWF
Member of H3llzWarriors and Limitless.
So many days where i wanted to farm T9 ( 5 -6 runs at the evening), but i made only 1 bc the lags are to much to handle it ( for the whole group). And if we got the chest bug at endboss ( we got it again, thx for this Cryptic!) its time to log off and dont play this game for this day. Its so anoying, but what makes me really angry is the fact that PW gives a Hamster about all the claims. I didnt see any answer like " we are aware about this issue...bla bla bla...".
Seriously though, it is frustrating.
Playing on the weekends lags.
When I have the time to run 1-2 tong between 14:00-16:00 (Germany, 5-7 am pst) then it almost never lags.
Playing on the Preview-server (Mimic) almost never lags, even if I have lags on the live-server (Dragon) at the same time.
In my case i dont make t9 anymore during the week. I only make t9 at the weekend beetween 1 pm and 7 pm. So i have a chance to get a non laggy t9.
to help here i have done some technical research and have identified "one problem" you got with the EU access (don't know if it is a problem in the US to cause I do not have access to a PC there).
You got a widely known (many games experience the same problem) Problem with the carrier telia.
To Proof what i say i have added a tracert.
As you can see in the tracert (you can start it in cmd with "tracert www.arcgames.com" the ping comes from the telia links, before telia the routing will be fast and after telia it will be fast too but in telia there will be a long routing time.
But after that, the main Problem with the Carrier Telia is the packet loss, the majority of my measured packet loss is on the telia routers.
If the "ingame lag" is high on my side, the telia routing will have more ms and more packet loss (no other part of the routing will have that issues, only telia goes up in this values)
This problem is the same thing that others see in their scannings too (below the tracert i wrote some entries from other games in other forums)
1 <1 ms <1 ms <1 ms homenet router [ppp.ppp.ppp.ppp] 2 18 ms 18 ms 19 ms provider gateway ppp.ppp.ppp.ppp 3 23 ms 25 ms 24 ms hh-ea8-i.HH.DE.NET.DTAG.DE [62.154.32.126] 4 22 ms 23 ms 23 ms hh-ea8-i.HH.DE.NET.DTAG.DE [62.154.32.126] 5 22 ms 22 ms 22 ms 80.150.168.162 6 179 ms 183 ms 177 ms hbg-bb4-link.telia.net [213.155.135.86] 7 178 ms 176 ms 230 ms ldn-bb2-link.telia.net [62.115.122.161] 8 178 ms 179 ms 109 ms ash-bb4-link.telia.net [62.115.122.61] 9 179 ms 178 ms 180 ms nyk-bb4-link.telia.net [62.115.136.185] 10 175 ms 181 ms 179 ms sjo-b21-link.telia.net [62.115.119.229] 11 177 ms 181 ms 177 ms internap-ic-140172-sjo-b21.c.telia.net [213.248.81.134] 12 181 ms 183 ms 182 ms border6.pc1-bbnet1.sje.pnap.net [66.151.144.22] 13 176 ms 183 ms 182 ms edge2.sje004-border6.sje.pnap.net [66.151.144.53] 14 177 ms 179 ms 177 ms edge1.sje004-edge2.sje004.pnap.net [66.151.144.57] 15 181 ms 175 ms 175 ms 66.151.133.135</code> Some forum entries from other games to follow: Telia Problem in GW: https://en-forum.guildwars2.com/discussion/2405/telia-and-lag-issues Telia Problem in WOT: http://forum.worldoftanks.com/index.php?/topic/313855-telia-lag-and-packet-loss/ Telia Problem in WOW: https://eu.battle.net/forums/en/wow/topic/2504844663 Regards, FireFlyDraco Metallum GWF - Hit stuff till dead
Draco Metallum CW - Debuff stuff till dead
Draco Metallum DC - Buff stuff till dead
I am a GF who mainly runs ITF, Enforced Threat/Knights Challenge, and Commanders Strike. There is something about CS that definitely makes it worse, I mentioned CS causing some kind of lag in the bugtober thread, maybe it is ET/CS interaction with many adds- trying to apply the bonus damage to many adds that are marked causes the issue? idk.
Doesn't help with specificity, but is an indicator of how terrible that instance is for lag.
I have done 130 ToNG runs in total (one advantage of being a 17K IL DC is that it's never hard to get a group), and I usually play at some point between 17:00 and midnight, UTC.
My network connection is pretty good - a gigabit fiber-optic connection straight into my house. I practically never experience any lag whatsoever in any other area (Yea, I did have lag when Stronghold Marauders were first introduced or when the servers were under a DDoS attack, but that's it.) No lag in Tiamat, SH DF or anywhere else - just ToNG.
It is 100% clear to me that whatever the issue is, it is specific to ToNG.
The primary symptom I experience is jerky movement and unresponsiveness to keystrokes. Instead of running at a constant speed, I run, stop, run, stop. Note that this may happen outside combat, so it seems unlikely it is related to the use of specific powers.
As for the keystrokes, I may experience a noticeable delay between activating an encounter power and, well, actually getting the effect.
This is annoying, but not game-breaking....not quite.
If EVERYONE in the instance is experiencing the same kind of lag as you (low ping, bad responsiveness, rubberbanding, ...) then it is very likely that the problem is the game server (or a server in the route next to it).
If NOT everyone is experiencing the same kind of lag as you - even if four have the lags and only one does not! - then it is very likely that the problem is your computer, your ISP and/or the routing. (And as everyone and their mother seem to have the BiS ISP and BiS PC, it is most likely the routing.)
> I'm continuing to report back to the team the issues with lag. Does this happen during specific times of day/day of the week, when certain powers are being used, etc? Identifying any commonalities helps get a clearer picture of each lag situation (since they can vary wildly in cause).
Not ToNG specific but I have noticed that those big fires on pillars inside the chult temples cause lag for me. Once they lag me up moving away from them makes it much better but it does not go away completely until I exit the game and then log back on. I believe ToNG has these same fires in some places if I remember my 1 unsuccessful attempt correctly.
It seems like this is due to whatever graphics effects they use being particularly demanding of computer resources and/or not fully releasing those resources when done with them. I'm on an older computer for increased resources demands hit me harder. I cleaned my CPU cooling fan out and limited my FPS to 30 and this had greatly improved my personal situation but I still get lag buildup that gets worse the longer I play(in any area) and this buildup is fixed by exiting and restarting the game client, thus I would say at least one lag causing issue is a software aging problem such as a memory leak or an infinite loop somewhere in the code of either neverwinter itself or some piece of software it uses/relies on that is restarted with neverwinter.