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Forums > Home› Neverwinter Game Support› Peer to Peer Tech Forum

connecting?

muratttimurattti Member, NW M9 Playtest Posts: 417 Arc User
in Peer to Peer Tech Forum
What is the problem with the server not connected for 2 hours?

Comments

  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    That seems like an error on your end. Have you tried rebooting your computer and your modem?
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
  • muratttimurattti Member, NW M9 Playtest Posts: 417 Arc User
    I have already installed the game using windows 10 already.
  • muratttimurattti Member, NW M9 Playtest Posts: 417 Arc User
    I have no problem with the internet provider I did not see a problem client I am open I am waiting for connection after loading waiting for the character list and I do not understand what kind of HAMSTER do you understand?
  • litaaerslitaaers Member, NW M9 Playtest Posts: 871 Arc User
    A new module just started. There may be connection delays, but the server IS up and running. So its nothing they can fix.
  • xhoboshxhobosh Member Posts: 19 Arc User
    I'm having connectivity problems as well. I'm assuming it's because it's the friday after a major update to the game. At least I hope it is.
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    If you know how to do a tracert, please try doing one to patchserver.crypticstudios.com. Please note that it may tell you that it's for the Xbox, but that is the server they wish people to do tracert to in order to diagnose connection issues.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
  • xhoboshxhobosh Member Posts: 19 Arc User
    Nope, not the game. Couple of gaps in the middle and one right before that address.
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    xhobosh said:

    Nope, not the game. Couple of gaps in the middle and one right before that address.

    If rebooting your router doesn't fix that, you may need to call your ISP to complain.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
  • xhoboshxhobosh Member Posts: 19 Arc User
    edited July 2017
    Yep, it's the ISP. They say it'll be 2 hours. I guess I'll go enjoy my second favorite internet passtime.


    BTW, thanks for the advice.
  • muratttimurattti Member, NW M9 Playtest Posts: 417 Arc User
    first you can rest your modem later.

    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
  • muratttimurattti Member, NW M9 Playtest Posts: 417 Arc User
    EU proxy not working :(
  • sandukutupusandukutupu Member Posts: 2,285 Arc User
    I always check this page first to see if there are issues on a more global level. I am currently able to login but the connection is too laggy to play any of the Cryptic games. At present there is a large outage in the Eastern US and some major hubs. So it is very possible that neither the game or your ISP is at fault since we need to hop through several computers. Also you can try Speednet to test in your local area. The server you need to reach in located in Los Gatos, California so I really doubt a proxy in Europe is going to do better?
    wb-cenders.gif
  • muratttimurattti Member, NW M9 Playtest Posts: 417 Arc User
    :( i have too much lag in game.
  • muratttimurattti Member, NW M9 Playtest Posts: 417 Arc User
    ....

    http://downdetector.com/status/neverwinter
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