before mod 10.5 I have been keeping strongbox keys in my guild bank to hand out to my guild members on an as needed basis, with the release of mod 10.5 the strongbox keys are now stuck in the guild bank. it gives the option to withdraw but will not remove them from the bank. I have submitted a ticket, and contacted support and they also submitted a ticket and I was directed here to report it as a "unreported game bug".
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Comments
I was directed to look at the patch notes for Mod11 you will see they will patch the problem with the guild bank and keys
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Inventory
Items that are in the "To Trade" list now have a red overlay in the item picker. This is intended to make it clearer that a trade is pending on a given item in a given slot.
Players may drag and drop qualifying items to any point on the Useful Items window, rather than just an open slot.
Stacks can now be consistently split when moving items from the inventory, including from the Useful Items bag.
Useful Items can now be moved to the guild bank (if unbound).
http://www.arcgames.com/en/forums/neverwinter/#/discussion/1228018/cloaked-ascendancy-preview-patch-notes-nw-75-20170131a-3-edit-2-3-spc-master-open/p1
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