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Winter Festival Charge Promo

vida44vida44 Member, NW M9 Playtest Posts: 667 Arc User
Where can this be found? I've searched PE for that Vendor but can't seem to find him.

Comments

  • voidgiftvoidgift Member, NW M9 Playtest Posts: 286 Arc User
    Yea.. I've been searching for this too. Was supposed to be a companion or something. Can't find it anywhere.
    With dreams to be a king, first one should be a man.

    Rise to POWER with <House of Power>.

    The Exterminator - (NW-DLNXF3BGG)
  • vida44vida44 Member, NW M9 Playtest Posts: 667 Arc User
    @nitocris83 can you confirm for us that this does indeed exist?
  • vida44vida44 Member, NW M9 Playtest Posts: 667 Arc User
    edited December 2016
    So I found the guy finally. He is near Seargent Knox, a bit more up. You get the companion if you deposit any amount of ZEN. But the companion is only for collection, not much use for him.
  • voidgiftvoidgift Member, NW M9 Playtest Posts: 286 Arc User
    Ah, right. I thought it said that he was gonna help with the 'winter event'. But it must have been the 'winter event collection', which is kinda the same, only a bit more narrow then what I must have misread it as.
    With dreams to be a king, first one should be a man.

    Rise to POWER with <House of Power>.

    The Exterminator - (NW-DLNXF3BGG)
  • ghoulz66ghoulz66 Member, NW M9 Playtest Posts: 3,748 Arc User
    Wow what a sloppy amateurish page. You didn't even show what the hell the companion is!
  • voidgiftvoidgift Member, NW M9 Playtest Posts: 286 Arc User
    It gives 40% extra light of Simril.
    With dreams to be a king, first one should be a man.

    Rise to POWER with <House of Power>.

    The Exterminator - (NW-DLNXF3BGG)
  • ghoulz66ghoulz66 Member, NW M9 Playtest Posts: 3,748 Arc User
    edited December 2016
    voidgift said:

    It gives 40% extra light of Simril.

    But that still doesn't say what it is. Could be Saddam Hussein for all I know.

    Also, it is just a one time single char claim?
  • obsiddiaobsiddia Member, NW M9 Playtest Posts: 1,025 Arc User
    edited December 2016
    Anyone get a picture?
    *wonders if it's so bad the lack of a photo was not an accident*

    Did you really think anyone could steal the power of the god of thieves?
  • urabaskurabask Member Posts: 2,923 Arc User
    ghoulz66 said:

    Wow what a sloppy amateurish page. You didn't even show what the hell the companion is!

    lol. Maybe they're being intentionally vague so that we don't catch them lying like with the last charge rewards.
    I8r4ux9.jpg
  • ghoulz66ghoulz66 Member, NW M9 Playtest Posts: 3,748 Arc User
    Don't even know if it's account wide or what. Such a lack of information. Trying to get people to spend money on the game, and can't even tell us exactly what we're getting.

    I honestly wouldn't bother if I'm forced to bind it to a single char which I wouldn't be able to decide anyway.
  • remfdtremfdt Member, NW M9 Playtest Posts: 83 Arc User
    edited December 2016
    Some details:
    - reward is account wide
    - it's at the regular reward vendor in town
    - the companion is a short, stout, brown haired female wearing a green outfit
  • duza100pa#2557 duza100pa Member Posts: 3 Arc User
    hey guys!

    When you go to Winter Festival with character who is first time here and speak with Mayor Vario Cepheid - guy who give you main quest here, then he give you welcome quest and 325 lights of simiril, with this charge promo companion quest display that you get 455 lights of simiril so a lot more than standard 325, but guess what, check your inventory and see how many lights of simiril you real got: 325! so companion is BUGGED! maybe increase from other sources but not from quests
  • loboguildloboguild Member Posts: 2,371 Arc User
    Fwiw: Three offensive rune slots + neck + 2x ring. Poor man's Fire Archon, but a good placeholder for ten bucks imho.
  • machetemattmachetematt Member, NW M9 Playtest Posts: 8 Arc User
    Charge promo news item reads "Players who purchase $10 or more worth of Zen will get the SImril Helper companion."

    Can someone please confirm that if I buy €9.99 worth of Zen I will get the companion?

    I do know EUR9.99 is more than USD10, though not by much anymore. But wondering if this is taken into account on Arc as well.
  • obsiddiaobsiddia Member, NW M9 Playtest Posts: 1,025 Arc User
    edited December 2016
    Nevermind... found my answer.
    Did you really think anyone could steal the power of the god of thieves?
  • regenerderegenerde Member Posts: 3,048 Arc User
    edited December 2016

    Charge promo news item reads "Players who purchase $10 or more worth of Zen will get the SImril Helper companion."

    Can someone please confirm that if I buy €9.99 worth of Zen I will get the companion?

    I do know EUR9.99 is more than USD10, though not by much anymore. But wondering if this is taken into account on Arc as well.

    It worked for me, charged the 9,99€, payed with paypal, and i could claim the companion right away after logging in.
    Named here Little Miss Sunshine. B)

    Edit: Any official word on the problems with the Lights of Simiril bonus from this companion?
    Post edited by regenerde on
    I do believe in killing the messenger...
    Want to know why?
    Because it sends a message!
  • xenotorchxenotorch Member, NW M9 Playtest Posts: 196 Arc User

    hey guys!



    When you go to Winter Festival with character who is first time here and speak with Mayor Vario Cepheid - guy who give you main quest here, then he give you welcome quest and 325 lights of simiril, with this charge promo companion quest display that you get 455 lights of simiril so a lot more than standard 325, but guess what, check your inventory and see how many lights of simiril you real got: 325! so companion is BUGGED! maybe increase from other sources but not from quests


    I had the same experience. After all quests I just have 433 lights despite that first mission showing a reward of 455
  • machetemattmachetematt Member, NW M9 Playtest Posts: 8 Arc User
    xenotorch said:

    hey guys!



    When you go to Winter Festival with character who is first time here and speak with Mayor Vario Cepheid - guy who give you main quest here, then he give you welcome quest and 325 lights of simiril, with this charge promo companion quest display that you get 455 lights of simiril so a lot more than standard 325, but guess what, check your inventory and see how many lights of simiril you real got: 325! so companion is BUGGED! maybe increase from other sources but not from quests


    I had the same experience. After all quests I just have 433 lights despite that first mission showing a reward of 455
    Same here. Got a prize of 7 lights for the Mayor, with the companion active and summoned, but in my currencies the number of lights only increased by 5. It is bugged.
  • machetemattmachetematt Member, NW M9 Playtest Posts: 8 Arc User
    regenerde said:

    Charge promo news item reads "Players who purchase $10 or more worth of Zen will get the SImril Helper companion."

    Can someone please confirm that if I buy €9.99 worth of Zen I will get the companion?

    I do know EUR9.99 is more than USD10, though not by much anymore. But wondering if this is taken into account on Arc as well.

    It worked for me, charged the 9,99€, payed with paypal, and i could claim the companion right away after logging in.
    Named here Little Miss Sunshine. B)
    Thank you for the info, I went ahead and got the companion as well.

    One thing to note about it that I think has not been mentioned on this thread: it is a purple quality companion. Of course, the active bonus is useless after the Winter Festival so it may not stay in people's permanent setup.
  • ghoulz66ghoulz66 Member, NW M9 Playtest Posts: 3,748 Arc User
    Heh, I didn't get the companion for the bonus at all. Just wanted a dorf to follow me around to get smushed by a golem or dragon.
  • rifter1969rifter1969 Member, NW M9 Playtest Posts: 516 Arc User
    i saw some posts above, but just to be on the safe side...

    Is the companion unlock account wide or single character?
  • nitocris83nitocris83 Member, Cryptic Developer, Administrator Posts: 4,498 Cryptic Developer
    We did discuss the location internally. I debated including a screenshot of the map of where the agent was located but settled on saying he was near Sgt. Knox. Apologies for the lack of clarity on this on my part.

    As for why there were no images of the companion itself when the blog post went up, it's because the playtest server that I use to take all the screenshots and other capture was down for a bit.

    For info on what the equivalent (real life or in-game) spent is in other currencies, it's always a good idea to check the EU blogs.

    Finally, are people still experiencing issues with the light of simril bonus?
  • regenerderegenerde Member Posts: 3,048 Arc User
    edited December 2016
    I just checked "Omens of the Stars" quest with different characters and with the companion right beside me, it shows 4 Lights of Simril in the reward summary, but it only delivers 2 Lights of Simril in the end.

    I haven't checked it with the fishing barrels, but i guess it's the same there too.

    Btw. any chance of adding some kind of "backup" bonus to that companion please?
    So that it will have some use beyond the Winter Festival.
    I do believe in killing the messenger...
    Want to know why?
    Because it sends a message!
  • xenotorchxenotorch Member, NW M9 Playtest Posts: 196 Arc User



    Finally, are people still experiencing issues with the light of simril bonus?

    Yes, just did the daily celebration task and got only 5 lights instead of the promised 7 reward. I have used the companion every day to no gain.

    This cost real money to obtain and I would have thought that it would have been tested before being released.

    I did create a thread in the Forum Bug Reports section after using the companion for the first time, but that has received no answers.
    I would raise a bug report in game but no idea what category to put it under as there is not one for companions. I do not want this swept under the carpet as "oops, we'll fix it for next year". I paid this year and want the stated bonus applied this year before the event runs out preferably.

    Please fix this.
  • xenotorchxenotorch Member, NW M9 Playtest Posts: 196 Arc User

    Original post has been updated regarding starlight parcels but wanted to also add that during this time we also investigated the issue with the Simril Helper bonus Light of Simril. Unfortunately that issue requires a more complex fix and we cannot address it yet. After the holidays we will be taking a further look at this issue.

    This was on the Starlight Parcel Items thread, which I would not have found unless reading everything pertaining to Winter Festival (or trying to anyway).

    Please can there be a sticky thread for the Simril Companion where updates can easily be found?

    It would be greatly appreciated as this, after all, is an instance where real life money is involved and the product has not delivered as promised.
  • litaaerslitaaers Member, NW M9 Playtest Posts: 871 Arc User
    It was delivered. Its broken. They're fixing it.

    That's allowed, you know.
  • regenerderegenerde Member Posts: 3,048 Arc User
    edited December 2016
    Well, if they can't fix it within this Winter Festival, it would be nice, if they could attach another/better active bonus to the companion, when they come up with the bug fix for it in the future.
    Post edited by regenerde on
    I do believe in killing the messenger...
    Want to know why?
    Because it sends a message!
  • litaaerslitaaers Member, NW M9 Playtest Posts: 871 Arc User
    regenerde said:

    Well, if they can't fix it within this Winter Festival, it would be nice, if they could attach another/better active bonus to the companion, when they come up with the bug fix for it in the future.

    Sounds reasonable.
  • xenotorchxenotorch Member, NW M9 Playtest Posts: 196 Arc User
    litaaers said:

    It was delivered. Its broken. They're fixing it.

    That's allowed, you know.

    Absolutely agree. I would like to request a sticky just so those affected have a central point to come back to for updates that is easy to find (perhaps also in News & Announcements section?) and also for Cryptic to update from. Communication is key and an acknowledge has been made that it is not a forgotten issue so that is great - just what was needed. Just visibility is my only concern.

    I think the Starlight Parcels issue is of greater impact and affects many more players, so it is totally understandable that issue is granted the dev time and resources to fix first. No brainer as far as I'm concerned. And the dev guys are doing a terrific job on that - kudos for their efforts.
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