I really hope we are getting compensated for it taking so long and us missing the whole weekend.
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kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
Can both of you confirm that you currently have level 70 characters on the accounts in question?
My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox Any of my comments not posted in orange are based on my own personal opinion and not official. Any messages written in orange are official moderation messages. Signature images are now fixed!
This is being looked at as we speak (been watching my work email inbox fill up with emails back and forth on this topic). I don't have an ETA but I'll update when I do.
Kreatve, This is not my account linked to my PSN. But yes I have a 3500+ GF, 2200+ SW that I lvled from 1-70. It is finally nice for someone to finally be acknowledging this issue as it's been almost a week. I thank you guys. My ticket number I have in is 161126-002092, and yes I filed that ticket with the account linked to my PSN.
I did not have a level 70 but they do not give you that crucial info, so that's weeks ARC gets to have my money. Now their telling me use forum to find my token and figure out how to get the level 70 i paided for...Fix your bugs cant be cheating people out there money. Shouldn't be able to use it if you dont have a lvl 70 simple restriction to code if you think about the profit they gain a lot of people are willing to by premades.
Comments
Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!
Even worse when it's during a weekend with all those events, giving you the Knox pack for free is the very least they should do...