Be it my internet connection or the game crashing, I have had quite a few times where I am a decent way through the dungeon and have to restart the game. If I was in a public queue, there is no way for me to get back into the dungeon.
Yesterday was the last straw, the game crashed right after we beat Orcus and I clicked on the chest. I could not open the chest and after having the game freeze for 60 seconds I restarted the app. With no way to get back into the dungeon my rewards are gone. Prior to the new queue system I could just "Return to instance" and things would be fine. Please bring that back, until then it is private queues from now on for me; I have just been burned too many times this past month.
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