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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Server lags

nipidnipid Member Posts: 0 Arc User
edited January 2015 in Bug Reports (PC)
Hello, Im playing neverwinter everyday and since last patch I always have lags from 8PM to 11-12PM (UTC+1) I have good ping everywhere else but servers are lagging and it disconnect me. Im on teamspeak (hosted in NA) and its working, I ping google and I have 22~ ping. I tried using different internet provider (from my friend) and its still lagging. So what should I do?

HjFlEEi.png
KuBXnt3.png

Please do something about this I know some other players who have lags too...
Post edited by nipid on

Comments

  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited January 2015
    Ping does absolutely nothing to help diagnose latency issues--other than you can reach a specific website and receive a response from it. Pinging the main PWE website is NOT the same as pinging the game servers--which are under a completely different domain and in a completely different location.

    Please perform the tests outlined in this sticky and post your results. This will show a snapshot of how the route from your PC to the game server is performing. To just say "I performed the tests and they came out okay" is NOT helpful--we need to see the actual results produced.
    ROLL TIDE ROLL

    Great Weapon Fighter: Because when is today not a good day to die?

    PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
  • nipidnipid Member Posts: 0 Arc User
    edited January 2015
    Operating System: Windows 7 Home Premium 64 Bit
    Graphics Card: AMD Radeon 7700 HD
    Processor: Intel Core i5-3470 3.20 GHz
    IPS & Where: UPC Chello 30 Mb/s, Slovakia

    Test 1:
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

  1    <1 ms     1 ms     1 ms  192.168.0.1
  2    11 ms    13 ms    14 ms  188-167-80-1.dynamic.chello.sk [188.167.80.1]
  3    13 ms     9 ms    13 ms  sk-bts01a-sd1-vlan-200.upc.sk [217.23.240.193]
  4    18 ms    19 ms    10 ms  188-167-188-9.dynamic.chello.sk [188.167.188.9]
  5    21 ms    21 ms    13 ms  de-fra03a-rd1-xe-2-1-0.aorta.net [213.46.160.41]
  6    14 ms    13 ms    14 ms  uk-lon01a-rd3-gi-14-0-0.aorta.net [213.46.160.89]
  7    25 ms    15 ms    11 ms  at-vie05b-ri2-xe-3-2-0.aorta.net [213.46.173.117]
  8    12 ms    16 ms    12 ms  at-inn01a-ra1-so-1-0-0-0.aorta.net [213.46.173.226]
  9   119 ms   124 ms   118 ms  xe-3-0-0.bos10.ip4.gtt.net [141.136.109.138]
 10   115 ms   117 ms   114 ms  internap-gw.ip4.gtt.net [77.67.77.54]
 11   116 ms   115 ms   119 ms  border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
 12   115 ms   120 ms   125 ms  perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
 13   124 ms   125 ms   125 ms  208.95.185.225
 14   113 ms   115 ms   114 ms  patchserver2.crypticstudios.com [208.95.185.41]

    Test 2: 
    contacting nettest server..
Local IP: 188.167.80.150
Ping: 115.4 msec
Port:     80:     430 KB/sec      7 KB/sec    454 KB/sec 500
Port:     80:     468 KB/sec      8 KB/sec    495 KB/sec 500
Port:    443:     572 KB/sec     19 KB/sec    607 KB/sec 500
Port:    443:     558 KB/sec     18 KB/sec    594 KB/sec 500
Port:   7255:     587 KB/sec     19 KB/sec    623 KB/sec 500
Port:   7255:     568 KB/sec     17 KB/sec    602 KB/sec 500
Port:   7003:     576 KB/sec     18 KB/sec    611 KB/sec 500
Port:   7003:     552 KB/sec     17 KB/sec    585 KB/sec 500
Port:   7202:     642 KB/sec     21 KB/sec    682 KB/sec 500
Port:   7202:     582 KB/sec     19 KB/sec    618 KB/sec 500
Port:   7499:     578 KB/sec     19 KB/sec    613 KB/sec 500
Port:   7499:     585 KB/sec     19 KB/sec    621 KB/sec 500
Port:     80:     425 KB/sec      7 KB/sec    449 KB/sec 500
Idle NIC bandwidth  Send:     0 KB/sec   Recv:     0 KB/sec
  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited January 2015
    It appears that once your route hits stateside (hop 9), your latency increases almost exponentially. I can't really pinpoint a specifc cause, though, the rest of your tests seem okay.

    FYI: As a note to the above poster and other posters, refrain from using code tags to post your results, as it makes the results impossible to read without highlighting the entire post. A simple copy and paste will suffice (and information is given in the appropriate stickies on how to post your results).
    ROLL TIDE ROLL

    Great Weapon Fighter: Because when is today not a good day to die?

    PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
  • nipidnipid Member Posts: 0 Arc User
    edited January 2015
    Should it be provider problem? Because I dont lag all day only from 8PM to 11-12PM but rest of day is okay.
  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited January 2015
    It's in the route between your provider and the server. Not really sure if it's due to some sort of throttling on the lines stateside or what, to be honest.
    ROLL TIDE ROLL

    Great Weapon Fighter: Because when is today not a good day to die?

    PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
  • pufy2010pufy2010 Member, NW M9 Playtest Posts: 301 Arc User
    edited January 2015
    nipid wrote: »
    Hello, Im playing neverwinter everyday and since last patch I always have lags from 8PM to 11-12PM (UTC+1) I have good ping everywhere else but servers are lagging and it disconnect me. Im on teamspeak (hosted in NA) and its working, I ping google and I have 22~ ping. I tried using different internet provider (from my friend) and its still lagging. So what should I do?

    HjFlEEi.png
    KuBXnt3.png

    Please do something about this I know some other players who have lags too...




    Hi , I have same issue.

    Im from Europe, Romania , and yea.
    Game can be laggy But decent to good laggs.
    Around the hours u mention i get as well the *12-14 millions+ recive from server* meaning ,cant play.

    Its like when USA + prime time. hours makes unplayable the game..for europeans and countries to gmt +2 utc...

    When we play..is Night at them so is decent lagg.
    But when is night at us , and day time at us , we cant play no more.

    Since Mod5.



    From what Country are u ?
    /color][color=#fc0602]Q[/color][color=#fa0d04]_[/color][color=#f81406]Q[/color][color=#f61a08 Any depression should be met with a smile. Depression will think you are an idiot and will run away /color][color=#0f51ef]^[/color][color=#0d4bf1]_[/color][color=#0b44f3]_[/color] [color=#0637f8]_[/color][color=#0431fa]^[/color][color=#022afc
  • nipidnipid Member Posts: 0 Arc User
    edited January 2015
    As I said in my tests post Im from Slovakia
  • nipidnipid Member Posts: 0 Arc User
    edited January 2015
    Where is problem then? My provider said me its not their fault... Last week I didnt have those lags and today it again started so what is happening ?
  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited January 2015
    nipid wrote: »
    Where is problem then? My provider said me its not their fault... Last week I didnt have those lags and today it again started so what is happening ?


    It's already been explained once. The problem is not under the control of your ISP nor is it Cryptic's. The issue is with the route in between. There's a list a mile long of what could possibly be wrong, and unfortunately, it's not an easy matter to say "oh, THIS is what the problem is!!".

    From what I can gather, once your route reaches the US side of the route, your latency jumps. Keep in mind, though, that net neutrality and access laws/regulations differ between the US and European nations, and those segments of the route may be throttled at the whim of the company carrying the data along that segment.
    ROLL TIDE ROLL

    Great Weapon Fighter: Because when is today not a good day to die?

    PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
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