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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Problem , more ppl having it! Need talk staff now

tristanusstristanuss Member Posts: 73 Arc User
edited January 2015 in General Discussion (PC)
URGENT!! BUG FOUND OR SOMETHING! MSG ME HERE OR INGAME Destristanus! VERY IMPORTANT!!
Post edited by Unknown User on

Comments

  • charononuscharononus Member Posts: 5,715 Arc User
    edited January 2015
    PM a moderator or the staff. It's probably the best way for you to get a hold of someone if it's not something that should be posted openly on the forums.
  • tristanusstristanuss Member Posts: 73 Arc User
    edited January 2015
    none online!
  • panderuspanderus Member, NW_CrypticDev, Cryptic Developer Posts: 1,007 Cryptic Developer
    edited January 2015
    Whats the issue? Happy New Year and stuff too.
  • arliekkosarliekkos Member Posts: 24 Arc User
    edited January 2015
    Happy New Year Panderus! :D
  • panderuspanderus Member, NW_CrypticDev, Cryptic Developer Posts: 1,007 Cryptic Developer
    edited January 2015
    But seriously, I get the first post of the new year!
  • tristanusstristanuss Member Posts: 73 Arc User
    edited January 2015
    Trade bug or glitch! Haaalp!
  • charononuscharononus Member Posts: 5,715 Arc User
    edited January 2015
    pm panderus, he's online and has responded to this thread.
  • tristanusstristanuss Member Posts: 73 Arc User
    edited January 2015
    Just add more problems i have : AD GONE, SOME ITENS ON INVENTORY, BUY ON AH AND WHEN I PICK THE ITEM ON EMAIL IT DESAPEAR, GLORY GONE, AND IM HITING LIKE IM LVL 1. LoL
  • nurmoodnurmood Member Posts: 342 Arc User
    edited January 2015
    Just somebody who got hacked? - they allways act like that i guess
    But please add more CAPS SO WE ARE REALLY LISTENING
  • charononuscharononus Member Posts: 5,715 Arc User
    edited January 2015
    Yeah sounds like you got hacked. Nothing anyone here can do. You have to put in a support ticket.
  • tristanusstristanuss Member Posts: 73 Arc User
    edited January 2015
    i got NO emails, all deleted, itens sold no reward, buyed no received, i cant sell/buy at AH, some AD gone, cant see any email even i send NOW. WTF happening with me? any1 got problems?

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  • tristanusstristanuss Member Posts: 73 Arc User
    edited January 2015
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  • tristanusstristanuss Member Posts: 73 Arc User
    edited January 2015
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  • oldbaldyoneoldbaldyone Member Posts: 1,840 Arc User
    edited January 2015
    There is nothing anyone can do for you on the forums regardless of how many screenshots you have. From what you say and what you've shown, your account has been compromised. They sold or traded away everything they could to their account and left you dry.

    Put in a support ticket in game and tell them what happened, and specifically when. What will happen is they will revert your account back to the time prior to the time the hacker got in (if you are lucky that is). Your stuff will come back to what it was at that time so you might still lose some stuff, but it is the only option.

    Good luck.

    Cryptic - This does seem to happen a lot. I'm usually of the mind that this is usually the victims fault (going to wrong site, non-secure password, untrustworthy friends or shared accounts). Having this happen to me (I only access the system with all security options on, secured passwords and an encrypted laptop)...seems there is some security flaw that folks are able to bypass.

    PS players - if you have a personal guild storage, dont store valuables in it as they will not restore anything that was on your personal inventory or personal bank.
  • destinyknightdestinyknight Member Posts: 962 Arc User
    edited January 2015
    When it happened to me, I'd usually get an email saying my account was accessed from a different Ip (usually when its myself when something odd happens to my net) and again when i accessed the game from a different computer (but still in the same house using the same net), but that didnt happen when my own account got compromised some time ago.
  • tagnusironsordtagnusironsord Member, NW M9 Playtest Posts: 70 Arc User
    edited January 2015
    Congrats, you were hacked. Put in a support ticket, and they can roll your account back. It usually takes only a day or two for them to do it.
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  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited January 2015
    Unfortunately, this is a support matter, as compromised accounts cannot be resolved via the forums due to security concerns. Please contact customer support and submit a ticket. Be aware that due to the holiday it may take longer than usual for a response.
    ROLL TIDE ROLL

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This discussion has been closed.