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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Yen shop purchase confirmation

iirciirc Member, Neverwinter Beta Users Posts: 22 Arc User
edited June 2013 in General Discussion (PC)
I was browsing the yen shop double clicked on an item to see the description and when I double clicked the item it was accidentally purchased w/o purchase confirmation? can I get my 2k yen back?:mad:
Post edited by iirc on

Comments

  • dzogendzogen Member Posts: 550 Arc User
    edited June 2013
    you must be a rouge
    Dzogen, Moonstar Agent
    Bill's Tavern | The 27th Level | Secret Agent 34
  • planartardsplanartards Member Posts: 40
    edited June 2013
    Why would you spend real money on this game?
    Join responsible gamers and boycott the Xbox One
    Don't be a fool, Open Beta with working cash shop=Live Release
  • cioclodelcioclodel Banned Users, Neverwinter Beta Users Posts: 32
    edited June 2013
    planartards wrote: »
    Why would you spend real money on this game?

    A fool is always parted from his money.
  • holt3holt3 Member Posts: 333 Arc User
    edited June 2013
    planartards wrote: »
    Why would you spend real money on this game?

    Because he wants to.
  • pestilence149pestilence149 Member Posts: 195 Bounty Hunter
    edited June 2013
    Seriously, at the rate of this customer service and their excuse of drowning in tickets, I highly doubt you will get that Zen back anytime soon, I have been waiting 7 days to hear why my account was randomly banished, good luck though man I hope it gets resorted.

    -Pestilence.
    Foundry Missions ;
    By ; @pestilence149
    Gladiators of Dhara (Easy) & (Hard)
    ELIGIBLE FOR THE DAILY FOUNDRY REWARDS!
    Search by Best : Name/Summary/Short-Code ; Gladiators
    NW-DJJS7OWZI (For easy)
    NW-DPT9I8RKF (For hard)

    Any feedback and suggestions are welcome please enjoy!
  • planartardsplanartards Member Posts: 40
    edited June 2013
    Oh yeah, there's no chance of having a ticket answered or having an issue resolved any time soon.
    Join responsible gamers and boycott the Xbox One
    Don't be a fool, Open Beta with working cash shop=Live Release
  • tripjackstripjacks Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 1 Arc User
    edited June 2013
    I do not doubt for an instant that they are drowning in tickets - that is the natural result of their process.

    Step 1 - Customer support site error inadvertently blocks most incoming complaints.
    Step 2 - Support ticket is finally received from valued customer who manages to get through the firewall.
    Step 3 - Support ticket is forwarded to untrained and underpaid, part-time, first-response staff to be reviewed and sorted (in 7-10 days)
    Step 4 - Support ticket is reviewed and returned to the sender within another week, directing the valued customer to an unrelated faq page, and requesting further information which is either a) irrelevant, or b) already included in the body of the complaint.
    Step 5 - The Support ticket is marked "Closed" unless the valued customer responds within 24 hours.
    Step 6 - The Support ticket is renewed by valued customer, highlighting the information requested. How rude.
    Step 7 - The Support ticket is upgraded to "Irritated Customer" status, and allowed to ferment for up to 7 days to enhance the bouquet.
    Step 8 - The Support Ticket is transferred to the "Support Ticket Lotto" department where a lucky winner of an answer will be randomly drawn each week.
    Step 9 - On "Lotto Day", 1 special customer's ticket is drawn from the barrel and will receive further updates, usually consisting of an advisement that "This is a technical issue and was improperly submitted. You should use the bug report function in the game you are currently playing: CLOSED."
    Step 10 - All losing tickets are then returned to our valued customers, who are informed that "Sorry, due to the high volume of Tickets, we must ask you to resubmit your ticket for our continued amusement."

    On the bright side, there's gotta be a whole new game in there somewhere...
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