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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Support page redirect loop.

fauxdieufauxdieu Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
edited May 2013 in Bug Reports (PC)
When I try to access the support page to log an issue with my account being hacked.... I get a redirect loop of doom.

In game - I also can't submit GM help requests...

Basically, a whole lot of nothing :(
Post edited by fauxdieu on

Comments

  • unknownplayrunknownplayr Member Posts: 0 Arc User
    edited May 2013
    This is also happening to me as well. 250mtxd.jpg
  • ambisinisterrambisinisterr Member, Neverwinter Moderator Posts: 10,462 Community Moderator
    edited May 2013
    This is a known bug which has been nigh impossible to track down and resolve.

    Until it is you may still contact support by:

    1) Normally if you create a new account the bug will not exist on that account. You may use that account to contact support for your main account.

    2) You may send an e-mail to customersupport@perfectworld.com via your PWE Registered E-Mail.
  • fauxdieufauxdieu Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
    edited May 2013
    Two emails, two accounts, no resolution...

    What other options will get this addressed?

    PhilD
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