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Silenced

allahuiakbarallahuiakbar Member Posts: 9 Arc User
edited May 2013 in General Discussion (PC)
Seriously?

i think i sent a message 3 times in zone chat and i got silenced for 24 hours with no pre-warning... dafuq is this ****?

And i can't even talk with my guild, whispers and party chat.... thats just BS.
Post edited by allahuiakbar on

Comments

  • tormeantedtormeanted Member Posts: 0 Arc User
    edited May 2013
    There was probably one guy who didn't like what you said.
    Then that little butt hurt kid told his guild to mass report you as a spammer.

    The game doesn't check for spamming, you get silenced if a bunch of people report you, period.

    They should really check that the people reporting you aren't all in the same party or guild though, and not count them as independent complaints if they are.
    Yet another thing broken...

    Sometimes I wonder if the devs ever even played any other mmo....
  • allahuiakbarallahuiakbar Member Posts: 9 Arc User
    edited May 2013
    tormeanted wrote: »
    There was probably one guy who didn't like what you said.
    Then that little butt hurt kid told his guild to mass report you as a spammer.

    The game doesn't check for spamming, you get silenced if a bunch of people report you, period.

    They should really check that the people reporting you aren't all in the same party or guild though, and not count them as independent complaints if they are.
    Yet another thing broken...

    Sometimes I wonder if the devs ever even played any other mmo....

    That's the weird part, i was just looking for groups and it was really fast between me sending the messages and get silenced... so i don't think it was some mass report, only if the reports "stack" every day.
  • wartimeraiderwartimeraider Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 132 Bounty Hunter
    edited May 2013
    Depends on how the 3 messages were done.. If i see like 3 the same messages in 1 second.. That guy is going on report with me.. Cause that just screws over the chat
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  • elessymelessym Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    if the reports "stack" every day.

    They do accumulate over time.
    "Participation in PVP-related activities is so low on an hourly, daily, weekly, and monthly basis that we could in fact just completely take it out of STO and it would not impact the overall number of people [who] log in to the game and play in any significant way." -Gozer, Cryptic PvP Dev
  • allahuiakbarallahuiakbar Member Posts: 9 Arc User
    edited May 2013
    Depends on how the 3 messages were done.. If i see like 3 the same messages in 1 second.. That guy is going on report with me.. Cause that just screws over the chat

    Yeah, i hate spoiled brats <font color="orange">HAMSTER</font> the chat too, that's why i always wait a few seconds till i send the next message...
    elessym wrote: »
    They do accumulate over time.

    Oh, that's why then... the chat goes so crazy some times it's inevitable to send messages quickly...
  • platinuplatinu Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    Seeing how you took the name of the official national anthem of the Libyan Arab Republic and put an 'i' in the middle of it as your name, it could well be that someone was offended by your using it as a character name and you were banned because several of them ignored you too close together.

    It wouldn't bother me but some people are very thin-skinned about things. They may have only ignored you so they wouldn't see your name again and it had unintended consequences for you. Never know.

    Or it could be that, without the 'i', your name means "God is the Greatest" (or perhaps it's "God is Glorious"?) in Arabic, which would also offend people.

    TLDR: If you'd had more imagination when you made your character name, you'd probably have an easier time of it.
  • allahuiakbarallahuiakbar Member Posts: 9 Arc User
    edited May 2013
    platinu wrote: »
    Seeing how you took the name of the official national anthem of the Libyan Arab Republic and put an 'i' in the middle of it as your name, it could well be that someone was offended by your using it as a character name and you were banned because several of them ignored you too close together.

    It wouldn't bother me but some people are very thin-skinned about things. They may have only ignored you so they wouldn't see your name again and it had unintended consequences for you. Never know.

    Or it could be that, without the 'i', your name means "God is the Greatest" (or perhaps it's "God is Glorious"?) in Arabic, which would also offend people.

    TLDR: If you'd had more imagination when you made your character name, you'd probably have an easier time of it.

    /facepalm

    That's my account name, the name that appears in chat is my character name, that's is totally different.
  • imivoimivo Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 1,682 Bounty Hunter
    edited May 2013
    I usually hit "report spam" if people post the same line several times in rapid succession. It is unnecessary and if everyone did it, the chat would be even harder to follow. Disliked it in other games and am happy that something can be done about it here.

    Since this also puts you on people's ignore list, you were almost certainly reported by a number of players.
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  • platinuplatinu Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    /facepalm

    That's my account name, the name that appears in chat is my character name, that's is totally different.

    I see account names in chats so it's not 'totally different', it's actually wildly similar. Going by my guild alone, I'm pretty sure this is a common practice. You just go into preferences and click 'Yes' to 'Show Account Names'. So when someone says something in zone, I would see, using you as an example, FacePalmingGoofBall@Alluhiakbar. :p

    Edit: It's a great way to tell who people are even when they're on an alt.
  • sockmunkeysockmunkey Member Posts: 4,622 Arc User
    edited May 2013
    platinu wrote: »
    Edit: It's a great way to tell who people are even when they're on an alt.

    Yup, I keep full names on all the time by default. I know more people by their @handle then by their character name. Its just easier.

    As far as the whole muting thing. Welcome to the wonderful world of chat bans. It wont change, it wont be fixed. It is, simply how it is. Effective but widely open to abuse. The only fix...is to simply not talk. Good luck with that.
  • jbrewergamerjbrewergamer Member Posts: 30 Arc User
    edited May 2013
    tormeanted wrote: »
    There was probably one guy who didn't like what you said.
    Then that little butt hurt kid told his guild to mass report you as a spammer.

    The game doesn't check for spamming, you get silenced if a bunch of people report you, period.

    They should really check that the people reporting you aren't all in the same party or guild though, and not count them as independent complaints if they are.
    Yet another thing broken...

    Sometimes I wonder if the devs ever even played any other mmo....

    Yea I honestly think the entire system is LAZY and INCREDIBLY UNPROFESSIONAL. And they wonder why their income from MMOs is FAR LESS than other mmos. You don't auto-mute your PAYING CUSTOMERS for things as small as that. They obviously have never worked a real job in their life. Probably always sat at a desk. But in REAL customer support, you don't treat customers like that because it is simply unprofessional. They went so far as to design a system solely for the purpose of griefing paying customers. They know this system can be abused easily, yet they allow it anyway. Lazy. Pure laziness.

    I also want to mention that I have heard of entire guilds just forming up JUST to grief people they don't like by having an entire guild report them for spamming and THEY REWARD these guilds, they are literally rewarded with what they want. I had real high hopes for this game but something this ridiculous is not worthy of paying for. I suggest anyone that is a reasonable individual not spend a dime on this game either.
  • imivoimivo Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 1,682 Bounty Hunter
    edited May 2013
    Yea I honestly think the entire system is LAZY and INCREDIBLY UNPROFESSIONAL. And they wonder why their income from MMOs is FAR LESS than other mmos. You don't auto-mute your PAYING CUSTOMERS for things as small as that.

    Their income from MMOs is excellent.

    I like this system. You seem to think that ONE allegedly paying customer should have the right to flood and annoy 50 other paying customers, which is what you do when you spam, post everything three or ten times, or act poorly in zone chat. This works in other games where the majority of customers have to deal with the abuse of a handful of individuals, and it is refreshing to see that at least here there are ways for the community to deal with such people directly. It's very efficient.

    For every person who gets "unfairly" muted, there are probably fifty who perfectly deserved it (49 of which will claim they didn't do anything wrong, that it was their sibling or their dog). If you believe you were unfairly muted, you can always contact a GM and get unmuted. From what I read, they will review the logs.
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  • jbrewergamerjbrewergamer Member Posts: 30 Arc User
    edited May 2013
    imivo wrote: »
    Their income from MMOs is excellent.

    I like this system. You seem to think that ONE allegedly paying customer should have the right to flood and annoy 50 other paying customers, which is what you do when you spam, post everything three or ten times, or act poorly in zone chat. This works in other games where the majority of customers have to deal with the abuse of a handful of individuals, and it is refreshing to see that at least here there are ways for the community to deal with such people directly. It's very efficient.

    For every person who gets "unfairly" muted, there are probably fifty who perfectly deserved it (49 of which will claim they didn't do anything wrong, that it was their sibling or their dog). If you believe you were unfairly muted, you can always contact a GM and get unmuted. From what I read, they will review the logs.

    That's like saying "It's ok if innocent people get arrested IRL, because 5 guilty people are arrested too." it's ridiculous. And like I said there are entire griefer guilds that devote their time to getting AFK players muted for laughs. You approve of abusing this system to get AFK people muted? No? Then the GMs should actually stop being lazy, and review every report THEMSELVES just like any other MMO out there.

    I also want to comment that it takes the GMs 48 hours - 4 weeks to respond to a ticket. Mutes are 24 hours. Your point is invalid.
  • imivoimivo Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 1,682 Bounty Hunter
    edited May 2013
    If you know of guilds who do this, then you report them to a GM, preferably with evidence, because it is presumably actionable and certainly logged. You don't give spammers and twits a free pass to spam and turn the Zone chat into a kindergarten only because there may be (which I have never seen actually seen) people who abuse a sensible, efficient community tool.

    To follow up on your RL analogy, this would be like never ever arresting anyone only because there may be the rare corrupt cop out there. The consequences would be the same in either case.

    Let's not forget that not being able to chat for 24h is not the end of the world. Most people, by far, get muted because they DID spam, because they DID harass, and because they DID act obnoxiously in the Zone chat. Strawman arguments shouldn't distract from that (e.g. the topic starter didn't get muted because some guild targetted him, but because he repeatedly posted everything three times, as he said himself).

    It isn't reasonable that 20, 50, 100 people should have to ignore that 1 spammer or troll. You don't get muted if one or two other people dislike you or don't want to hear what you say. It does take more than that. It's almost always the result of the muted person actually having spammed or trolled in the Zone chat.
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  • pressexpose1pressexpose1 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited May 2013
    i report all spammers in chat, legitimate ones that is. Those players who are simply selfishly repeating the same thing over and over because they have no patience or can't comprehend that if they don't get an answer the 3rd time repeating it another 20 times won't make a difference, those players? I just put them on ignore. Life's too short to be worrying about those idiots.

    As for expecting in game GM's to review anything? You must be mad. WOW has well over 2000 in game GM's and 2500 customer service employees. That's about 40 times the total number of staff at cryptic. Heck, WOW have more staff in their billing department than Cryptic employ in total. The point is that even WOW don't do that and contacting a GM will quite often still take you a day or more. Their chat ban is automated too.
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  • jbrewergamerjbrewergamer Member Posts: 30 Arc User
    edited May 2013
    i report all spammers in chat, legitimate ones that is. Those players who are simply selfishly repeating the same thing over and over because they have no patience or can't comprehend that if they don't get an answer the 3rd time repeating it another 20 times won't make a difference, those players? I just put them on ignore. Life's too short to be worrying about those idiots.

    As for expecting in game GM's to review anything? You must be mad. WOW has well over 2000 in game GM's and 2500 customer service employees. That's about 40 times the total number of staff at cryptic. Heck, WOW have more staff in their billing department than Cryptic employ in total. The point is that even WOW don't do that and contacting a GM will quite often still take you a day or more. Their chat ban is automated too.

    They don't chat ban you, when you use the "report spam" it simply puts them on ignore, and they later review the report to make sure it is valid. Like ANY professional company would do.

    Above I was speaking of Blizzard, Cryptics system is ****.
  • kiralynkiralyn Member Posts: 1,440 Arc User
    edited May 2013
    platinu wrote: »
    I see account names in chats so it's not 'totally different', it's actually wildly similar. Going by my guild alone, I'm pretty sure this is a common practice. You just go into preferences and click 'Yes' to 'Show Account Names'. So when someone says something in zone, I would see, using you as an example, FacePalmingGoofBall@Alluhiakbar.

    Really? Wow, chat's already enough of a giant wall o' text without all the names being full-length handle mashups. :eek: If that had been on by default, I'd have looked for a way to turn it off....
  • jn2002dk1jn2002dk1 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    That's like saying "It's ok if innocent people get arrested IRL, because 5 guilty people are arrested too." it's ridiculous. And like I said there are entire griefer guilds that devote their time to getting AFK players muted for laughs. You approve of abusing this system to get AFK people muted? No? Then the GMs should actually stop being lazy, and review every report THEMSELVES just like any other MMO out there.

    I also want to comment that it takes the GMs 48 hours - 4 weeks to respond to a ticket. Mutes are 24 hours. Your point is invalid.
    No, that's saying he and others including me prefer this system because even though someone may be unfairly muted it's a much faster system to deal with trolls, spammers and rude idiots

    I'd rather take an unfair 24 hour mute once in a while than endure people like in wow where the rules actually favor the spammers and trolls

    If you get reported by a griefer guild (if they even exist, i've seen no proof of that besides your claim) then make a ticket. Sure it wont solve your 24 hour mute but it will flag said guild which could lead to a GM taking action down the road
  • czarkazmczarkazm Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited May 2013
    So what you are saying is that every single person ever arrested in real life is guilty?:rolleyes: Interesting premise, but no, just no.

    Neither I nor anyone I play with has heard of these "greifer guilds" going around reporting people. *IF* such a thing is happening, it's a matter of time before those people wind up on some sort of ban list. Sure, that kind of sucks for you, but being the victim of a crime usually sucks, and usually does not get fixed within 24 hours either.
  • runebanerunebane Member Posts: 0 Arc User
    edited May 2013
    platinu wrote: »
    I see account names in chats so it's not 'totally different', it's actually wildly similar. Going by my guild alone, I'm pretty sure this is a common practice. You just go into preferences and click 'Yes' to 'Show Account Names'. So when someone says something in zone, I would see, using you as an example, FacePalmingGoofBall@Alluhiakbar.

    Uhm... that's not really true. What you see in game after the @ is a handle they chose for their account. Not their account name unless they used the same for both. And it wouldn't be the forum name either unless they used the same for both.

    For example: I go by Runebane in the forums, but for all I know someone else could have @Runebane as their handle. And it certainly isn't my account name.
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  • imivoimivo Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 1,682 Bounty Hunter
    edited May 2013
    They don't chat ban you, when you use the "report spam" it simply puts them on ignore, and they later review the report to make sure it is valid. Like ANY professional company would do.

    No, they do not. If enough people report you for spamming in WoW, you can't use the chat channels for some time anymore. It is like here, just that reports expire faster.

    The last time I played WoW, and paid, I waited two weeks for a ticket answer, by the way. The game was full of bots, and nothing was done about it. It just isn't a good example, and maybe it is too big of a MMO to really have good methods available to them, and it has a toxic community. Blizzard tried, in the first year, to maintain the community and keep out twits. They even policed character names. After a year, they dropped this, and shortly after one of the early community managers left, because she no longer agreed with the company's direction (regarding the handling of the community). Misbehavior in WoW has no consequences, which is why the community there is the way it is.

    At the end of the day, there are no perfect or abuse-free solutions. You either run the risk that someone may occasionally get punished unfairly, or you expose the majority of your community to abuse. If we assume that 1 out of 100 muted players was a victim of harassment, it is more efficient to look into that one case instead of having to look into 100 reports, where in 99 cases the temporary chat bans were justified.
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