I spent a million astral diamonds to upgrade a companion. It upgraded but my stats are the same. I tried with another companion with companion upgrade tokens that I spent a fortune to get the keys to the lockboxes to get the tradebars turned them in for the upgrade tokens and got again no improved stats. The worst thing was when I bought one of the coalescent guaranteed upgrade wards and this is the truth, I said oh well to the companions and went to my main artifact. My stats went up, tried that again with another artifact and my stats went down lower then when Ihad started the whole project. Basically I was told to bad to sad. I will not be spending money on game cards just for the graphics this april to say the least.
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2. Not sure what happen to your artifact. As far as I know, it works.
3. When you talked about stat decreased, are you talking about the % or the raw number? If it is about the % decreased, you probably do not understand correctly how that supposed to work.