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appletonmccool Arc User

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appletonmccool
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  • I would have no problem believing they are a character claim only if it weren't for support validating that it's a bug, also the wording is for the store not character. I know descriptions in game are often misleading, the c-store uniforms is notori…
  • That doesn't sound right, it reads as a lobi store unlock. Also support"Ticket #13740" saying it is likely a bug preventing me from getting them, further validates the wording is indeed meant as a store unlock like the "Reman Playable…
  • Well, they are indeed there and have been claimed on the character that got the accolade,(I like Nebula) for 1 lobi more on top of the everything to get to that point.. :neutral: However they are not there for any other character still, this reminds…
  • Seen this pop up and read the patch notes before, hopefully your daily bumps will soon end :) https://www.arcgames.com/en/games/star-trek-online/news/detail/11262223-pc-patch-notes-for-9%2F24%2F19
  • It now works, this makes me happy. :)
  • This is terrible, it was a main selling point in getting LTS, also fireworks obviously, I have countless support tickets saying the same when I had issues with it... Firstly I don't think this is a widely used service outside of the loyal, regula…
  • Pardon the long delay, I posted the support ticket number with all the information and for the video that show the issue in as much detail as I could/feel comfortable with. I did not link the video here for privacy reasons, feel free to add you own …
  • So the issue is half solved, now when I login I still sunglasses but 'tooning' a few times fixes the issue. It's like there's a added layer of light that gets removed or something giving a nice Arctic planet like seen in the loading screens without…
  • Optimistically Optional Options 2020: - Pre-loaded areas connected to current zone (bridge load times are not a thing) - 4k support, textures/artwork (splash/loading screens at 1080p are no more!) 2021 - Hairy hair, fuzzy Tribbles …
  • Just wanted to say that for any specifications you may have seen online for this game, such as steam are outdated. You can use the 'Wayback Machine' and/or check the install size, it is not 21GB. Steam hasn't updated them in at least 3 years but the…
  • After some chatting with players here's some ideas to make the C-store more clear. • Add a "Offers Discount On"/"Offers No Discounts" into the description, like the yellow text, or another colour, like green or pink, I vote pink…
  • After 16 tickets, Live Chat, this Forum and 7 weeks I was suggested to consider it as a token for all the effort and time wasted in trying to resolve the issues that were ignored, so I have abandoned trying to get it removed. - LLAP
  • My recent effort with support simply said to take back 500 zen without explanation. They replied telling me to check a ticket that says I will not receive a response, and marked it duplicate... I can only imagine how much time has been wasted, by m…
  • I'll take ZEN sure, I like it, but I don't accept the ZEN apology or being ignored after having been asked if there was more they could do.
  • I'm not disputing anything here or have any intention to have a go at a issue that is done, I just don't accept the ZEN apology and have been having a ridiculously difficult time with support. The removal of the item is done, my original ticket abou…
  • They said please accept 500 ZEN as a apology for the removal without notice of a limited vanity item that no one could make anymore and I had nearly 2 dozen of them. Added to that it was in game for months, and I only noticed they were gone because …
  • It appears to be fixed, I got, and still am, getting pms in Pidgin. :smiley:
  • Yep, have tried that, I appreciate any and all suggestion I'll be more than happy if we can solve this before a dev gets in, maybe we missed something. My most recent interaction with support has clarified the need for this posting, it was made at …
  • I did have some issues briefly for about a day where XMPP chat would stop randomly, but that has since been resolved for unknown reasons. Now it's just PMs that never come.
  • It's the same for me, it's there just greyed out, but I have done and still can do everything in there. Can't see the images; [ 3rd party hosting temporarily disabled photobucket / I don't think it's free anymore, since June'ish - http://photobucke…