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Why is the server ALWAYS busy???
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Member, NoReporting Posts: 178,019 Arc User
It takes 20 minutes of trying to login before I actually can. I know it's the beta but all I'm trying to do is login for christ sakes. One would think Logging in would be a simple enough thing to implement one would think.
:mad::mad::mad:
:mad::mad::mad:
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Directly from the launcher window itself. You know; the one you have to click "ENGAGE" to start the game. So obviously you don't pay attention, but for the benefit of anyone else who might have overlooked it, (God only knows how you managed THAT) I'll post it here.
"January 16, 2010
We are aware of the issue where many players are unable to log in.
Below are the current steps we are taking to improve the situation:
1) We're increasing server capacity. We have new machines coming
in to add to the server, and we've put a rush order on them. We're
going to bring them online as soon as we can.
2) We're working on software solutions as well. Our development
team is working night and day to be able to get as much power as
we can from each machine, and we're focusing on increasing
capacity, and server stability.
For now, all we can say is, please keep trying. We know it's
frustrating. Please keep trying though. You never know when you
might be able to get in!
Thank you for your patience, thank you for your support, and thank
you for your interest in Star Trek Online!
The Star Trek Online Team"
Think of it this way, you're upset because you can't play, but you do want to play, the game is good enough to deal with beta annoyances and still wish to play.
And put a counter that says: "You are the 123456789 player in queue"?
It would be useful...
I can see this being an annoyance well past the end of the beta. At the VERY LEAST a queue system will be needed, but subsciptions will fall through the floor after month 1 if the servers can't handle the demand once the game goes live
Play when you can, and do a bug report whenever you find a problem, that is our role in beta testing. Beta testing isn't so that we can max out our characters, so getting maximum login time isn't necessary. Sure its frustrating not getting to play a game you enjoy (which I do), but look on the brightside, it's free right now
Man you people are stupid.
The whole purpose of BETA is to test the game NOT play it for your enjoyment.
They PURPOSELY gave out more keys than they thought the servers could handle. They have no idea until it is hit how many players can be handled on the hardware they have with out extreme testing.
The point in this is to establish a server load capability cause you CAN NOT determine how much your servers can handle in a private setting based off of system specs. They NEEDED to overload the servers to see what they can handle before they hit capacity.
Cryptic is AWARE of the situation. They HAVE STATED they have NEW hardware on it's way.
Once that hardware is installed and put into the server farm then hopefully this issue will be gone but again there is no guarantee even the new hardware can handle it all.
Also remember this is the FIRST weekend this game has had such a large amount of people hammering the servers. This was expected and should have been expected. If you have never played a MMO Beta before this is what happens EVERYTIME.
But I do agree that they should have implemented a queue system. Why this was not in place is kinda stupid on their part. Maybe it's just an oversight sure to be fixed by release.
This is exactly what the Open Beta Phase is for to test server loads so they can calibrate it properly and make sure they have enough for the demand. They didnt know how many people it the server can take until they test it.. now they have an idea of whats needed they are getting the hardware to handle it.
Closed Beta could not give them this information.
Though I think in hindsight a login queue would be something they should work on.
You are clearly not a coder if you think two weeks is a lot of time.
A: 'cause FAT BOB n his famly r in! Serverhampster r too weak to handle much moar!
In regards to a prompt fix is that that is costing them a lot of money not being able to efficiently set things so that players can actually play the game. In my case, the experience has been somewhat disappointing and I was using this open test to judge the game if I wanted to buy it... even go for a lifetime subscription. But with the shoddy login system and random disconnects and the fact the game in some ways is unpolished (yet promising) you'd start thinking twice before getting that lifetime subscription.
the same reason you all say "this is beta, expect it"
two weeks IS NOT a lot of time to fix some major issues, this is a major issue that can't be completely resolved by hardware
there NEEDS to be a QUEUE system in this game, no matter if they think they have enough servers or they do, just INCASE , and its pretty poor they didn't think about this ahead of time.
i still like the game
and will still buy it
but 6 hours now, and I'm still "clicking" login, and not in game
The game simply isn't where it should be considering it is 2 weeks from release. I am glad I didn't preorder.
Cryptic could have gone "Lets see, these are the numbers we had for the CoH/CoV games, and Champions Online, lets start at 'x' number for Star Trek. Its more efficient for them to underestimate how many people would be interested in the game, than over-estimate the interest and buy alot of hardware they didn't need at the time.
Sure the game isnt finished, but its enough to keep my interest until it is. I mean, it could be worse, this could be Battlecruiser 3000, or Daikatana or something.