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Game starts up with no Video - Audio only

SystemSystem Member, NoReporting Posts: 178,018 Arc User
edited January 2010 in PC Gameplay Bug Reports
Just installed the game. When I try to launch it I can here the music, but all I see is a black window.

Windows Vista 32 bit Service Pack 1
ATI Radeon HD 3600 - Latest Drivers
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I have the exact same problem, pls help.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    SP2 came out a year ago, and no doubt includes things SP1 doesnt, ie .net framework updates c++ updates.. and if your that far back how are your graphics drivers and DirectX?

    I would update drivers/Directx and windows then try the game... btw atm your not missing too much as logging in is a problem for most.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I had the same issue. I solve it by changing the game resolution manually to my desktop resolution.

    You will find a file named gameprefs.pref in the STO Folder (subfolder "live\localdata").

    Open it with the editor, search for the "screenheight" and "screenwidth" entries and set them the same as your desktop. Save the changes and restart the game.

    For me it solve the problem.
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