Posting here as support says it's a possible bug and may be helpful if I did. This is almost a direct copy, only tossed it in a text checker.
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Hello, I recently after more then a year of trying to, finished the accolade 'Khellid Wrangler'! However I ran into a bug, it did not reward me the free lobi store pets...
Achieving this accolade; "Rewards a unique Khellid Vanity Pet!"
"Once you have completed this Accolade, two Unique Khellid breeds will be available to claim from the Lobi Crystal Store for FREE."
When I go into the lobi store to claim them on any character they are not in the lobi store, I am sad.
This took no small effort, lots of time, and in game resources to achieve. I'd like to have my fancy and hard earned vanity pets following me around on all characters!
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Did those nice Ferengi from the Lobi Crystal Consortium swindled me?
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EDIT: I may have confused this for the Doff assignments rewards. It was a long time since I did Khellid Wrangler.
EDIT2: I was 50% correct. They are 1 Lobi each but listed under Vanity Pets... ofc
"-Grind is good!" --Gordon Geko
Accolades checklist: https://bit.ly/FLUFFYS
I still can't claim them on my other characters, even for 1 lobi they are not there "...be available to claim from the Lobi Crystal Store for FREE." 1 lobi isn't free but atleast I would be able to get them if they were there for that.
"-Grind is good!" --Gordon Geko
Accolades checklist: https://bit.ly/FLUFFYS
For the Temporal Investigator accolade it is worded as a single character unlock "Once you have completed this Accolade, visit the Lobi Store to claim your prize from the "Devices" tab. You will be granted the title "Temporal Investigator" along with 10,000 Dilithium Ore."
Spending over a year trying to get this accolade for a single character is not something I would have done. The lobi spent, and pets straight bought is well worth a promo or 2 perhaps, but the time, effort and patience needed is not a single character investment to me.
It also says 'FREE' when it actually cost 1 lobi, but again the wording is that of a store unlock, not a character claim.
This is correct, I have had the accolade unlocked on my main for a few years now, and only he can claim the 2 khellids from the lobi store.
I would love to hear from a dev or anyone 'official' and until then I will continue to believe as support does that we have all been the victims of a bug. Anyone who can or wants to look into this the ticket leading to the posting here is "#13740".