test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues
Options

client wont update

alpha11111111111alpha11111111111 Member Posts: 31 Arc User
edited May 2019 in Windows and General: PC, Network, and Other Technical Issues
I have been trying to update the client and i get anywhere from .2% done to 4.1% before it stops updating. I am able to click other parts of the launcher but then it will freeze and i need to force close the launcher. i stopped playing way before arc had the game so idk if that matters.

Comments

  • Options
    leemwatsonleemwatson Member Posts: 5,344 Arc User
    alpha11111111111 wrote: »
    I have been trying to update the client and i get anywhere from .2% done to 4.1% before it stops updating. I am able to click other parts of the launcher but then it will freeze and i need to force close the launcher. i stopped playing way before arc had the game so idk if that matters.

    Try this. Find 'StarTrekOnline.exe' in the Arc folder. Copy it into a seperate folder and run that file. If it still doesn't work, reply with your system specs so the Dev's can have a look.

    And just on your post in Gen Disc....you will not get a personal response from the Dev's. That is not how they work, and the earliest you could expect a possible fix, IF they can issue one is the following Thursday....not after just 2 hours. Please be patient and let them do their thing. Once you've posted in here, they will see it, and they are not ignoring you.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
Sign In or Register to comment.