I haven't seen others having this problem. My ISP is Spectrum (U.S. TWC & AT&T, corrupt and untrustworthy so they could be at fault).
I get kicked about every 5 minutes from the game. I'm experiencing massive latency spikes at times as well. I am not seeing this outside the game. Traceroute and ethereal (wireshark) show no issues with my internet itself. Even doing admiralty often times out when I attempt to submit missions.
This has become so frustrating that I've started playing other games rather than deal with the stress. Not sure if this is on Arc's end or not, but I figured I'd report it.
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They need to look at their user threading to find out why some of us are being perpetually denied the pleasure of playing a game we've played for nearly a decade.