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Forums > Home› Star Trek Online General Discussion

Is The Patch Server Down?

lordatrocitieslordatrocities Member Posts: 462 Arc User
edited September 2023 in Star Trek Online General Discussion
Unable to establish connection to Patch Server - error keeps popping up when the Cryptic Launcher Autoupdate starts. It "tries" to update the launcher but ultimately times out generating an error pop up window with the message Unable to establish connection - contact support.

It first logged me in without issue, right to the splash screen, then it crashed and requested that I send in a report. I did so. But ever since, no joy in even getting the cryptic launcher to start.
What happened to those unique forum ranks I paid for?
Post edited by baddmoonrizin on

Comments

  • jcox2jcox2 Member Posts: 99 Arc User
    I've been getting this as well as many others "Unable to authenticate: Connection to the account server timed out"
  • neoakiraiineoakiraii Member Posts: 7,468 Arc User
    The game is down The Tribble hamster has escaped I REPEAT THE TRIBBLE HAMSTER HAS ESCAPED!
    GwaoHAD.png
  • kiltwearer32kiltwearer32 Member Posts: 16 Arc User
    "Unable to authenticate: Connection to the account server timed out"
    Chalk up another one.
  • nexurulernexuruler Member Posts: 95 Arc User
    ya im getting issues as well.
    Been a user of Perfect World Entertainment since 2009.
  • qqqqiiqqqqii Member Posts: 473 Arc User
    Getting "Unable to connect to account server" here. Classic Cryptic. Time to play something else for a bit.
  • ilithynilithyn Member Posts: 903 Arc User
    While I have not got the "unable to authenticate" message yet my launcher is very slow and take 5-10 seconds to go through each step of log in. So I suppose it's just a matter of time. Something's up I guess, but who knows what.
    Logic is the beginning of wisdom, not the end of it.
  • baddmoonrizinbaddmoonrizin Member Posts: 10,303 Community Moderator
    Check out @trekonlinegame’s Tweet:
    GrWzQke.png
    Star Trek Online Volunteer Community Moderator and Resident She-Wolf
    Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
    Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
    ----> Contact Customer Support <----
    Moderation Problems/Issues? Please contact the Community Manager
    Terms of Service / Community Rules and Policies / FCT
    Want the latest information on Star Trek Online?
    Facebook / Twitter / Twitch
  • lordsteve1lordsteve1 Member Posts: 3,492 Arc User
    As nice as it is for them to post on Twitter it would be nice also if someone from the Dev or CM team could post the same information onto THE OFFICIAL GAME FORUMS so people don't need to rely on 3rd party media for such stuff.

    Come on guys, up your game a bit.
    SulMatuul.png
  • baddmoonrizinbaddmoonrizin Member Posts: 10,303 Community Moderator
    Umm, I just did. :smirk:
    GrWzQke.png
    Star Trek Online Volunteer Community Moderator and Resident She-Wolf
    Community Moderators are Unpaid Volunteers and NOT Employees of Gearbox/Cryptic
    Views and Opinions May Not Reflect the Views and Opinions of Gearbox/Cryptic
    ----> Contact Customer Support <----
    Moderation Problems/Issues? Please contact the Community Manager
    Terms of Service / Community Rules and Policies / FCT
    Want the latest information on Star Trek Online?
    Facebook / Twitter / Twitch
This discussion has been closed.