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Star Trek Online Can't play

So when I going to log in Star Trek Online, it always says "You may not log in from this IP address". I'm trying to find a solution to fix the problem but failed, hope someone could help me out.

Comments

  • seaofsorrowsseaofsorrows Member Posts: 10,918 Arc User
    Yep, you would need to contact customer service.

    You are either playing from a region that is not allowed, or as azrael said, you have been banned. Either way, we won't be able to help you, you would have to open a ticket with Customer Service.

    Good luck! :smile:
    Insert witty signature line here.
  • gaevsmangaevsman Member Posts: 3,190 Arc User
    edited March 2019
    I use Windscribe, it's a free VPN, in my office network, Works fantastic!, that should solve it, while you check why the ip is banned
    The forces of darkness are upon us!
  • baddmoonrizinbaddmoonrizin Member Posts: 10,247 Community Moderator
    As others have stated, not an issue that can be solved in the forum. Please contact Customer Service. /Thread
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