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Polytrinic Acid Horta (4th anniversary Promo Reclaimable missing from Store)

craig76craig76 Member Posts: 775 Arc User
edited February 28 in PC Gameplay Bug Reports
As title says, the only hortas i now see, are the ones i have to pay for.
This is the one i claimed across all my accounts, https://www.arcgames.com/en/games/star-trek-online/news/detail/3031013-pre-anniversary-giveaway-day-1

And every account has been affected where i can no longer find this horta that i can claim for free and reclaim if i dismiss it. I contacted support and they were unable to help me. They told me to come here and post a bug report. So, here i am :)
I'm not sure when this happened as i have recently just come back to the game after having a break for a while. However, when i did come back, i created 2 new characters, one being a Jem'Hadar and the other being a Discovery era toon. The other day, i was going thru the items in the store to claim for my toons, like i do with every toon, and setting up admiralty ships,(kiddin this aint time consuming on 50+ toons lol). Anyway, that was when i noticed the reclaimable horta was missing.
I have tried exiting game and reloading game, switching characters, trying my alt accounts(Which is when i noticed they were affected as well). Only i havent tried and well, cant try, is going back in time because, you know, temporal laws,etc ;)
I also checked in the dilithium store as well, just in case it was moved to the reclaimable section, but no sign of it in there either.
Anyone else have this horta pack its bags and skip town on them? :)
Post edited by craig76 on
I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
planet-space-sun.jpg
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Comments

  • craig76craig76 Member Posts: 775 Arc User
    Any news on this missing item?
    I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
    planet-space-sun.jpg
  • craig76craig76 Member Posts: 775 Arc User
    edited February 12
    Surely i am not the only one noticing this?? Or other items missing maybe?
    I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
    planet-space-sun.jpg
  • dexterbateman416dexterbateman416 Member Posts: 41 Arc User
    You're not the only one missing their Horta
    I don't take sides, I work angles. More choices that way.
  • craig76craig76 Member Posts: 775 Arc User
    Good.....but bad. Good that im not the only one and bad that its actually missing lol
    I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
    planet-space-sun.jpg
  • craig76craig76 Member Posts: 775 Arc User
    New patch notes, no news for horta :(
    I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
    planet-space-sun.jpg
  • scottie58scottie58 Member Posts: 10 Arc User
    edited February 16
    (Flaming/Trolling comments moderated out. - BMR)
    Post edited by baddmoonrizin on
  • suavekssuaveks Member Posts: 1,736 Arc User
    I can confirm I'm also missing the 4th anniversary Polytrinic Acid Horta. It's not in the Legacy Unlocks, Promotions, Items nor Personnel (Combat Companions) tabs.

    The latest patch mentioned something about the missing C-Store items for Lifetime players, but it didn't fix the issue. I can only find the 400 Zen item, not the account-wide.
    PyKDqad.jpg
  • craig76craig76 Member Posts: 775 Arc User
    I saw those patch notes. I was wondering if i had mis-read something, but I think it was more about the items missing in the store for the LTS subscribers, and nothing to do with the missing horta. Maybe i'm wrong? Can someone clarify this? But, hopefully we will see a fix for this.



    I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
    planet-space-sun.jpg
  • lhoygowlhoygow Member Posts: 256 Arc User
    Also missing the anniversary acid horta, not in the promotions tab, legacy tab, dilithium store reclaim tab or event reclaim tab (checked those just in case they moved it for some reason).
  • brog1brog1 Member Posts: 16 Arc User
    yup same here.
  • inferiorityinferiority Member Posts: 753 Arc User
    Aye, it's missing for me too.
    Wanted to give my Jem'Hadar and Discovery-Era captains a rocky blob to beam in during combat.
    - - - - I n f e r i o r i t y - C o m p l e x - - - - - - - - - - - - - - - - - - - - - - - - - -
    Everyone has a better name and Youtube Channel than me...  :/
  • westx211westx211 Member Posts: 37,349 Arc User
    Its missing for me as well
    Men are not punished for their sins, but by them.
  • craig76craig76 Member Posts: 775 Arc User
    I would have thought this would've been fixed in last week's patch since they fixed a few other issues with the store. My new toons are missing their horta :( lol
    I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
    planet-space-sun.jpg
  • ixionveridianixionveridian Member Posts: 1,332 Arc User
    edited March 7
    I noticed this problem with a new Discovery toon I made the other day on my LTS account. I went back to my other accounts and noticed that the promotional item was missing from the C-store for those accounts as well.
    Qu' raD qulbo'Degh / Qu' raD tuDbo'Degh / Task Force Thunderbird
    Join Date: Tuesday, February 2, 2010
  • craig76craig76 Member Posts: 775 Arc User
    I noticed this problem with a new Discovery toon I made the other day on my LTS account. I went back to my other accounts and noticed that the promotional item was missing from the C-store for those accounts as well.

    Fingers and toes are crossed, hoping it will be fixed this week :)
    I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
    planet-space-sun.jpg
  • dexterbateman416dexterbateman416 Member Posts: 41 Arc User
    here is to hoping, I miss my little Horta.
    I don't take sides, I work angles. More choices that way.
  • craig76craig76 Member Posts: 775 Arc User
    here is to hoping, I miss my little Horta.

    Same here. Days are long and lonely without my little battle companion :(
    I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
    planet-space-sun.jpg
  • craig76craig76 Member Posts: 775 Arc User
    Still missing​​
    I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
    planet-space-sun.jpg
  • craig76craig76 Member Posts: 775 Arc User
    edited March 28
    "Cooldown on the following Combat Companions has been reduced from 5 minutes to 2 minutes"

    If only i could reclaim my polytrinic acid horta that is still missing from the promo tab :(​​
    I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
    planet-space-sun.jpg
  • craig76craig76 Member Posts: 775 Arc User
    Waiting to see "resolved an issue that was preventing players from reclaiming the 4th anniversary polytrinic acid horta promotion gift" :(
    I think that is more important than your lockbox effects. :wink:​​
    I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
    planet-space-sun.jpg
  • sthe91sthe91 Member Posts: 961 Arc User
    @chrian#9670 @engineerb4#4806 @ambassadorkael#6946 Any word on a fix for this bug? Thanks. :)
    Where there is a Will, there is a Way.
  • ashridou812ashridou812 Member Posts: 4 Arc User
    Crossfire tribble reclaim also appears to be missing
  • craig76craig76 Member Posts: 775 Arc User
    edited April 16
    sthe91 wrote: »
    @chrian#9670 @engineerb4#4806 @ambassadorkael#6946 Any word on a fix for this bug? Thanks. :)

    Seems we are not being heard. Maybe we need to scream a bit louder normal-2.gif​​
    I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
    planet-space-sun.jpg
  • darkbladejkdarkbladejk Member Posts: 1,719 Community Moderator
    Just floating this out there, yall can tag me when something like this pops up. If something like this goes without some type of acknowledgement in awhile it's probably a safe bet that it's either not been seen yet or it's already being worked on.

    Potentially stupid question, are you folks sure you don't already have the Horta on your toon somewhere? There's a few items that disappear from the cstore after they've been claimed once, and then reappear if they've been discharged.

    Also can you guys get me a photo of the Horta missing from the cstore? Doesn't matter if it's crappy cell phone quality, just enough to show it missing. Also shoot me your in game @handle here or via PM so I can pass that information on as well. If you do send me your info through PM, tell me it's for the Missing Horta bug so I'll know what it is and can keep things organized.
    "Someone once told me that time was a predator that stalked us all our lives. I rather believe that time is a companion who goes with us on the journey and reminds us to cherish every moment, because it will never come again." - Jean Luc Picard in Star Trek Generations

    Star Trek Online volunteer Community Moderator
  • craig76craig76 Member Posts: 775 Arc User
    edited April 23
    The reclaimable promo horta we are speaking of, once claimed from the promo tabs, when it was in there, it would then grey out the claim button until you dismissed it from memory. But would still remain visible in the promo tab.
    If we dismissed it, the button would no longer be greyed out and we could reclaim it again.
    If you go to the link i provided in my first post, it even says it is reclaimable. I had to reclaim it a couple of times on other toons. But noticed it was missing entirely when i went to claim it for my newer toons which have never claimed it. So, its not a matter of it disappearing when claimed. Its a matter of it not even showing up to be able to claim it to begin with.
    The horta that is missing, is the polytrinic acid horta. If you go to the C-Store, then head to the combat pets, you will see it in there for 400 Zen. Its the green one.
    The one I am referring to, was in the promo tab, cost 0 Zen, and was a reclaimable after dismissing it. And is account wide.​​
    I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
    planet-space-sun.jpg
  • craig76craig76 Member Posts: 775 Arc User
    Bumping, because it still needs fixing​​
    I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
    planet-space-sun.jpg
  • craig76craig76 Member Posts: 775 Arc User
    Bumping, because it still needs fixing​​
    I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
    planet-space-sun.jpg
  • craig76craig76 Member Posts: 775 Arc User
    edited June 30
    Bumping, because it still needs fixing, or is it a case of devs just not caring ? Im not buying it. Not after it was given to me as a gift!​​
    Post edited by craig76 on
    I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
    planet-space-sun.jpg
  • sennahcheribsennahcherib Member Posts: 2,245 Arc User
    same problem here.
    ___________________________________________________________________
    Kentoc'h mervel eget bezañ saotret (Potius Mori Quam Foedari)
    __________________________________________________________________
    Anne of Brittany

    Un ali mat zo mat bepred Ha pa ve digant ur sot e ve
    (Good advice is always good, even though it comes from an idiot).
  • lhoygowlhoygow Member Posts: 256 Arc User
    No longer just the Acid Horta, the promotional Holographic Leeta Duty Officer has also now disappeared from the promotions tab.
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