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Character Stuck Warping out

Stuck Warping out and cant do anything ....just keeps warping and looping back

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  • icuruok#5833 icuruok Member Posts: 5 Arc User
    edited February 2019
    I have this exact same issue

    The second I complete the first tutorial mission for rewards which unlocks your first basic gear and transwarp. I am doomed

    After you complete tutorial and accept mission rewards it instantly makes your ship enter a transwarp cutscene showing your ship start to transwarp.


    But it does this for 6 hours straight it never ends. Even logging out for 1 hour did nothing I logged out for 8 hours tried to login again and ship instantly started the transwarp cutscene not allowing me to do anything but watch helplessly as it looped for hours on end.

    You cant even type or load any GUI as when this transwarp scene is playing all user input and GUI is blocked.


    I even deleted character made new one and they just ended up with exact same issue. Were you ever able to resolve this ???


    I think its something to do with the new classes cause I never had this issue with any other class after tutorial completes.
  • darkbladejkdarkbladejk Member Posts: 3,698 Community Moderator
    need you guys to be a bit more specific. what type of toon is this? is it a standard federation toon, a discovery toon, a KDF toon, or what type of toon is it? If it's effecting more than one type of toon that needs to be known. Also do you have any screenshots or video of this happening? Don't care to help you guys out but need a few more details to do it.
    "Someone once told me that time was a predator that stalked us all our lives. I rather believe that time is a companion who goes with us on the journey and reminds us to cherish every moment, because it will never come again." - Jean Luc Picard in Star Trek Generations

    Star Trek Online volunteer Community Moderator
  • lorddeetslorddeets Member Posts: 9 Arc User
    edited February 2019
    Its the same problem a lot of people are having I posted about it yesterday, It happens when on the DSC Discovery faction, where after fist time getting to sector space at cadet, after talking to shran and clicking continue in the tutorial section that levels you to Lieutenant 2, Then just keeps warping out, and restarting and logging back in just restarts the same thing as soon as you get in it start infinite warping animation loop? you need to hit CTRL, ALT, DELETE just to close the game. Please help this should be enough info to help get fixed. Hope someone who can sort this problem out looks at this post, Thanks
    Post edited by lorddeets on
  • icuruok#5833 icuruok Member Posts: 5 Arc User
    edited February 2019
    > @lorddeets said:
    > Its the same problem a lot of people are having I posted about it yesterday, It happens when on the DSC Discovery faction, where after fist time getting to sector space at cadet, after talking to shran and clicking continue in the tutorial section that levels you to Lieutenant 2, Then just keeps warping out, and restarting and logging back in just restarts the same thing as soon as you get in it start infinite warping animation loop? you need to hit CTRL, ALT, DELETE just to close the game. Please help this should be enough info to help get fixed. Hope someone who can sort this problem out looks at this post, Thanks



    This is exactly what happens yes and yea I figured it was not just me seeing this thread here and I could notice about 20-30 other player ships around me having exact same issue lol.


    It happens right after you collect the first mission rewards that gets you to lvl 2. You complete the mission and it instantly makes your ship warp and once this happens it never stops or ends it goes on for hours and days.

    The ship transwarp scene starts in game thus does not allow player to give any input or load any GUI they cant do anything but CTRL/ALT/DEL out of the game at this point, Unless they want to watch a looping cutscene of thier ship transwarping for hours and days on end.


    I gave it a name -

    Transwarp Loop of Death
  • icuruok#5833 icuruok Member Posts: 5 Arc User
    > @lorddeets said:
    > Its the same problem a lot of people are having I posted about it yesterday, It happens when on the DSC Discovery faction, where after fist time getting to sector space at cadet, after talking to shran and clicking continue in the tutorial section that levels you to Lieutenant 2, Then just keeps warping out, and restarting and logging back in just restarts the same thing as soon as you get in it start infinite warping animation loop? you need to hit CTRL, ALT, DELETE just to close the game. Please help this should be enough info to help get fixed. Hope someone who can sort this problem out looks at this post, Thanks



    Yes this is exactly what happens, As soon as you use the new class and complete first part of space tutorial in which you collect your first basic rewards to get to lvl 2. The instant you complete this mission your ship starts to transwarp automatically and never stops.

    The transwarp scene plays in game showing yor ship transwarp and blocks all player input and GUI as it normally does. But because this transwarp is in some kind of never ending loop thats all you get.


    You just get a in game scene showing your ship transwarp for hours and days on end non stop blocking all GUI and input.
    Only way to continue is to CTRL/ALT/DEL

    I have made new toons logged out for hours on end and just ends up happening again.

    I have other characters got to 10+ no problem but cant get any new class character past main tutorial cause of this bug.
  • talaranjatalaranja Member Posts: 3 Arc User
    Yes, the same bug now happpened to me too. alt-f4 also works to close the game, but it does not end the endless loop. As soon as the game is restarted and the toon is loaded -> endless warp loop
  • paganalphapaganalpha Member Posts: 1 New User
    > @"icuruok#5833" said:
    > "I have this exact same issue
    >
    > The second I complete the first tutorial mission for rewards which unlocks your first basic gear and transwarp. I am doomed
    >
    > After you complete tutorial and accept mission rewards it instantly makes your ship enter a transwarp cutscene showing your ship start to transwarp.
    >
    >
    > But it does this for 6 hours straight it never ends. Even logging out for 1 hour did nothing I logged out for 8 hours tried to login again and ship instantly started the transwarp cutscene not allowing me to do anything but watch helplessly as it looped for hours on end.
    >
    > You cant even type or load any GUI as when this transwarp scene is playing all user input and GUI is blocked.
    >
    >
    > I even deleted character made new one and they just ended up with exact same issue. Were you ever able to resolve this ???
    >
    >
    > I think its something to do with the new classes cause I never had this issue with any other class after tutorial complete"

    @talaranja said:
    > "Yes, the same bug now happpened to me too. alt-f4 also works to close the game, but it does not end the endless loop. As soon as the game is restarted and the toon is loaded -> endless warp loop"


    I started a new character last night in the DSC expansion and the exact same thing happened to me. My new character is now stuck in an animation loop (transwarp to Corvan) at the very beginning of the "Children of War" mission. I've tried restarting the game (it loads automatically to the warp animation), deleting the character and starting over, and even let the animation play out (it continued for 30 minutes) but I am still stuck in the same spot. I haven't even been able to collect my rewards from "The Shadow Knows" because the absolute second my rewards screens pop up, the animation begins and starts looping. I checked my other characters and they are absolutely fine. This seems to be a DSC exclusive.
  • acavalloacavallo Member Posts: 33 Arc User
    edited February 2019
    I have the exact same issue. Created a brand new Discovery era Tac character yesterday. I played until Shran orders us to go to Corvan. Once warping out it just begins a continuous loop of warping upon warping etc. Wasted 15 minutes thinking this was some sort of extremely long warp the first time. Since then I force close the game, but always starts back at loop upon login. I deleted the character and the new one has the very same issue. Never had this with any other character only my Discovery character.

    Weird thing is sometimes I'll see 4 or 5 of my ship on the screen at the same exact time all going to warp one after the other rapidly ... it doesn't give you any way of stopping except force close.
    Post edited by acavallo on
  • crusader1290crusader1290 Member Posts: 2 Arc User
    I have the same issue, I thought it was just a bug affecting me. I used to have the same issue about 3/4 years ago when I played a restarted Federation.
  • lorddeetslorddeets Member Posts: 9 Arc User
    edited February 2019
    Hi just to say been in contact with Navi Specialist Game Master, via ticket and I want to let others know that this is the message they sent me involving this matter. l am happy say they are looking into it as I speak and will try to keep you posted.

    This was the response message.


    Hello,

    Thank you for contacting us and reporting this. I have already informed our developers and engineers that this occurring. They are investigating the matter and hoping to have it resolved as soon as possible.

    As soon as I know more information, I will be sure to update you and the other customers who are having the same issue. I will be in touch!

    Regards,
    Navi
    Specialist Game Master
    Perfect World Entertainment
  • acavalloacavallo Member Posts: 33 Arc User
    Thanks I appreciate that update and hope they can resolve this soon
  • belgarathca#9433 belgarathca Member Posts: 1 New User
    I have the same issue
  • icuruok#5833 icuruok Member Posts: 5 Arc User
    Yes thankfully this will be a bug of the past ! as confirmed from support ticket they will be patching this issue.
  • artemida82artemida82 Member Posts: 44 Arc User
    need you guys to be a bit more specific. what type of toon is this? is it a standard federation toon, a discovery toon, a KDF toon, or what type of toon is it? If it's effecting more than one type of toon that needs to be known. Also do you have any screenshots or video of this happening? Don't care to help you guys out but need a few more details to do it.

    In my case is this problem fix with Star Trek Discovery. After end Tutorial, when ship start warp engine (video playing) game freeze at start circle video. Ship start again, and again, ect..
    tumblr_inline_oomvjpBt8H1qjixz5_500.gif


    Writer and Author: victoriakanakaredes.webnode.cz

    "On the world is only one good, and it's knowledge. And is only one evil, and that is ignorance."
    (Socrates)
  • artemida82artemida82 Member Posts: 44 Arc User

    For character Star Trek Discovery cycling video at circle which never ending, issue is still not repair. :/:(
    tumblr_inline_oomvjpBt8H1qjixz5_500.gif


    Writer and Author: victoriakanakaredes.webnode.cz

    "On the world is only one good, and it's knowledge. And is only one evil, and that is ignorance."
    (Socrates)
  • where2r1where2r1 Member Posts: 6,054 Arc User
    Patch is happening today.... which will start in a few mins....

    Star Trek Online will have PC maintenance tomorrow, 2/16, at 7am PT. Estimated downtime is 2.5 hours.
    "Spend your life doing strange things with weird people." -- UNK

    “Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
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