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How do I restart the tutorial?
captainhalloway
Member Posts: 9 Arc User
in The Academy
I am an established player with seven characters at endgame. When building a new character during the last delta recruitment event I encountered a strange situation for which I have yet found no solution - and 'start over' is not an option as the point of the character was having a delta recruit in Starfleet.
I am able to fly my ship around sector space in a normal fashion, but I shouldn't be able to - I did not complete the tutorial. So the character is rank 'cadet' and cannot access many game features (like entering systems or beaming down).
Ideally I'd just like to restart the tutorial, either at the beginning or from approximately where I left off (fighting a klingon boarding party). But I have been unable to find a method of communicating with any staff member who could either fix the problem, or tell me about a solution I have not yet tried by which I might fix it myself.
I am able to fly my ship around sector space in a normal fashion, but I shouldn't be able to - I did not complete the tutorial. So the character is rank 'cadet' and cannot access many game features (like entering systems or beaming down).
Ideally I'd just like to restart the tutorial, either at the beginning or from approximately where I left off (fighting a klingon boarding party). But I have been unable to find a method of communicating with any staff member who could either fix the problem, or tell me about a solution I have not yet tried by which I might fix it myself.
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You said the point was having a Delta Recruit and then said you didn't complete the Tutorial.
If you didn't complete the Tutorial, you are unfortunately not a Delta Recruit. If you could find a way to repeat the Tutorial, it will not make you a Delta Recruit as the event is not currently active. If you haven't received a Tesseract Communication Device then your character is not a Delta Recruit.
I am not sure why you're stuck, but if your character is still low level and you don't have the Communication Device then deleting the character and starting over really is going to be your best option.
Sorry if I am being the bearer of bad news. If you do have the Tesseract Device, then yeah.. we should see if we can find a way to save the character, otherwise.. best to airlock him/her and start a new.
Like Jordan said, look in the Available tab of your journal and see if your next mission is there.
Cryptic specifically stated that if you wanted the Delta Recruit perks (via the Tesseract Devive), you had to fully complete the Tutorial while the Delta Recruit event was active. It hasn't been active for some time, so in the end, you're out of luck. If your character in question never got to the point where he/she/it got the device - it's not gonna happen at this point in time.
Your only option is to see if they do another 'Delta Recruit' type event in the future; and make a new character then, and make sure you finish getting him/her/it through said tutorial completely and successfully before you log out/move on to a different character.
PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
I understand, I can see that you have it.. I was confused by this part:
It's hard to come up with a solution because I don't really understand your problem. The easiest way to restart whatever mission you are working on is to simply drop the mission and then restart it from your mission journal. Are you able to just drop your current mission? You should then be able to click on your mission journal and simply hail the contact for the first mission you have incomplete.
The encounter with your 'future self' occurs halfway through the tutorial, and that's when you get the device. So, I am past that part.
Unfortunately, there is no option to drop the mission - that button is greyed out, along with the 'Hail Starfleet' and 'Share' buttons. It seems likely that no one in the development team thought about what might happen if someone quit out during the tutorial then loaded in 'safe mode,' which is how I wound up where I am.
Thank you for trying, though.
Well crud. Thanks for clearing it up for me.
Yes, it could be you are "screwed"/need support or GM or any other try to specifically solve your issue. Still please further for MAYBE you have a chance.
Considering you have the tesseract (device) already, there is a possibility you have finished one part of the tutorial and still will be able to be back on track for the next part by approaching the relevant place which triggers that part (continue: <name of quest/part of quest>). This assuming OFC there was no reset/change/other malfunctioning in the mission which I don't know about.
In J -> In progress tab or otherwise, press the mission you are in and look at the quest long description and try to figure out on which stage you are on the mission and where you should be going.
While there, also MARKING THE CURRENT MISSION YOU ARE ON AS PRIMARY may worth a try - it's possible a gold circle on the map will direct you to the right place/direction to go. Go the place/system you allegedly should go by either description of the stage and the quest itself, or gold circle (or gold direction arrow if there is such) if appeared after you made the mission primary.
I don't promise anything though, but good luck.