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Arc wide maintenance on Wednesday

ambassadorkael#6946 ambassadorkael Member, Administrator Posts: 2,674 Community Manager
Hey folks,

We're going to be experiencing a larger downtime than usual this week for some server maintenance. On Wednesday, maintenance on STO will begin at 5am Pacific and run until at least 2pm Pacific. This will replace the usual maintenance for PC and Console, so there will be no console maintenance tomorrow and no PC maintenance on Thursday. We apologize for this downtime, but it is necessary work being done. We'll be doing some fun events on social media with the Neverwinter team during the downtime, so stay tuned.
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  • sunfranckssunfrancks Member Posts: 3,925 Arc User
    So that is 1pm to 10pm UK time, or basically most of the day for us... Oh well :(
    Fed: Eng Lib Borg (Five) Tac Andorian (Shen) Sci Alien/Klingon (Maelrock) KDF:Tac Romulan KDF (Sasha) Tac Klingon (K'dopis)
    Founder, member and former leader to Pride Of The Federation Fleet.
    What I feel after I hear about every decision made since Andre "Mobile Games Generalisimo" Emerson arrived...
    3oz8xC9gn8Fh4DK9Q4.gif





  • gamer940gamer940 Member Posts: 168 Arc User
    7 am to 12 pm my time, so I'll be at work when it's going on. Not surprised to see an international person whinging about it even though a US based company is doing the maintenance at a time during their usual operating hours...
  • chivs116chivs116 Member Posts: 109 Arc User
    GMT 1pm till 10pm, holy TRIBBLE what’s getting upgraded...weapons, shields and a warp core?. That’s my only day off plans gone
    4058756.jpg
  • duncanidaho11duncanidaho11 Member Posts: 7,867 Arc User
    Activity recommendation: developer finger painting.
    Bipedal mammal and senior Foundry author.
    Notable missions: Apex [AEI], Gemini [SSF], Trident [AEI], Evolution's Smile [SSF], Transcendence
    Looking for something new to play? I've started building Foundry missions again in visual novel form!
  • dirlettiadirlettia Member Posts: 1,632 Arc User
    So a good time to play other games we have lingering gathering dust in our respective Steam libraries :)

    Still waiting to be able to use forum titles
  • mwaldron99mwaldron99 Member Posts: 35 Arc User
    It's coming into Spring, it's time to clean the tribbles out of the engines and blow the dust off and fix that faulty NIC and call the company and get more bandwidth!
  • tc10btc10b Member Posts: 1,549 Arc User
    gamer940 wrote: »
    7 am to 12 pm my time, so I'll be at work when it's going on. Not surprised to see an international person whinging about it even though a US based company is doing the maintenance at a time during their usual operating hours...

    You're all heart.
  • phaeton#9727 phaeton Member Posts: 30 Arc User
    gamer940 wrote: »
    7 am to 12 pm my time, so I'll be at work when it's going on. Not surprised to see an international person whinging about it even though a US based company is doing the maintenance at a time during their usual operating hours...

    7am to "at least" 4pm, mate. You gotta add 2 to both sides for CST. Ask me how I know.
    ---=== Contact Me In-Game: @phaeton#9727 ===---
  • ufpsaelanna#9854 ufpsaelanna Member Posts: 316 Arc User
    Do what you’ve got to do to keep us flying. :)
    Saelanna.png
  • ufpinfinity#8854 ufpinfinity Member Posts: 177 Arc User
    Good luck with it!
    Infinity.png
    The United Federation of Planets, a Star Trek community since 2002.
  • theraven2378theraven2378 Member Posts: 5,985 Arc User
    At least there's War Thunder to play
    NMXb2ph.png
      "The meaning of victory is not to merely defeat your enemy but to destroy him, to completely eradicate him from living memory, to leave no remnant of his endeavours, to crush utterly his achievement and remove from all record his every trace of existence. From that defeat no enemy can ever recover. That is the meaning of victory."
      -Lord Commander Solar Macharius
    • questeriusquesterius Member Posts: 8,317 Arc User
      reyan01 wrote: »
      Has to be done.

      Indeed. Guess i'm lucky with working evening shift this week. Arc should be back up at the time i get back home.
      This program, though reasonably normal at times, seems to have a strong affinity to classes belonging to the Cat 2.0 program. Questerius 2.7 will break down on occasion, resulting in garbage and nonsense messages whenever it occurs. Usually a hard reboot or pulling the plug solves the problem when that happens.
    • spoon2012spoon2012 Member Posts: 12 Arc User
      Does that mean all the transwarp and all the other bugs/glitches are ggoin to be rectified
    • questeriusquesterius Member Posts: 8,317 Arc User
      spoon2012 wrote: »
      Does that mean all the transwarp and all the other bugs/glitches are ggoin to be rectified

      No, it's not a game patch but maintenance of Arc which is kind of the overlay of all the games.
      Things like server maintenance usually do not include patches.

      You can check the tribble notes to see if the TW problem is rectified there, but the Arc maintenance will not contain a fix.
      This program, though reasonably normal at times, seems to have a strong affinity to classes belonging to the Cat 2.0 program. Questerius 2.7 will break down on occasion, resulting in garbage and nonsense messages whenever it occurs. Usually a hard reboot or pulling the plug solves the problem when that happens.
    • guljarolguljarol Member Posts: 979 Arc User
      gamer940 wrote: »
      7 am to 12 pm my time, so I'll be at work when it's going on. Not surprised to see an international person whinging about it even though a US based company is doing the maintenance at a time during their usual operating hours...

      "International person" :D
    • trillbuffettrillbuffet Member Posts: 861 Arc User
      Yeah there is a new museum opening up and they are taking everything that looks like its from the 1980's so they almost had a heart attack when they saw the game/game engine so its going to take them a very long time to take it and then cryptic to build a new one.
    • salvation4salvation4 Member Posts: 1,167 Arc User
      edited February 2018
      Hey!! You gotta do what you gotta do..

      BEFORE MAINTENANCE:
      (Kirk to Scotty) Scotty I need more power!!
      (Scotty to Kirk) Aye sir..

      AFTER MAINTENANCE:
      (Riker to Geordi) Geordi we need more power to the engines..
      (Geordi to Riker) Matter anit matter mixture setting are at specified norms, everything looks good, commander we should be moving like a bat outta hell..

      But seriously, I hope the servers get some much needed bandwidth upgrade TLC..

      Luckily today is the last day I need to get the anniversary ship..
      Adrian-Uss Sovereign NCC-73811 (LVL 65 FED ENG) UR/E MKXV Fleet Intel Assault Cruiser (April 2012) (Main)
      Adu-Uss Firefox NCC-93425-F (LVL 65 FED AoY ENG) UR/VR MKXV Fleet Intel Assault Cruiser (July 2016)
      Jean-Uss Seratoga Ravenna (LVL 60 FED Delta ENG) UC/R MKVI Bajoran Escort (April 2018)
      Dubsa-RRW Mnaudh (LVL 50 FED allied ROM Delta ENG) Warbird (May 2018)
      Marop-IKS Orunthi (LVL 50 KNG Delta ENG) BoP (May 2018)
      Kanak'lan-TRIBBLE (LVL 65 DOM Gamma ENG) TRIBBLE (June 2018)
    • reemus#2383 reemus Member Posts: 185 Arc User
      Downtime?? Duh...It's been like that for every game and every server since before people were offended by oxygen... Yet people still act like they just had their dog stepped on.. Clean your rooms...make your kids a meal... take your wife out... take a shower... Give your chair a rest for a shift....
    • odenoden Member Posts: 1 Arc User
      edited February 2018
      For real 8 hours of server maintenance IS NOT OK.. 2 hours is ok but not 8hr. and it's in my prime play time.
    • mrtoveymrtovey Member Posts: 42 Arc User
      sunfrancks wrote: »
      So that is 1pm to 10pm UK time, or basically most of the day for us... Oh well :(

      we always suffer in the UK
    • mrtoveymrtovey Member Posts: 42 Arc User
      gamer940 wrote: »
      7 am to 12 pm my time, so I'll be at work when it's going on. Not surprised to see an international person whinging about it even though a US based company is doing the maintenance at a time during their usual operating hours...

      not suprised to see someone US based not understanding when people lose a whole days play time... how about you try understand why we are "winging" before you have a pop at us.
    • salazarrazesalazarraze Member Posts: 3,794 Arc User
      gamer940 wrote: »
      7 am to 12 pm my time, so I'll be at work when it's going on. Not surprised to see an international person whinging about it even though a US based company is doing the maintenance at a time during their usual operating hours...

      Dude, let us in on your secret.
      When you see "TRIBBLE" in my posts, it's because I manually typed "TRIBBLE" and censored myself.
    • zedbrightlander1zedbrightlander1 Member Posts: 14,764 Arc User
      Time to catch up on my Youtube watching.
      https://www.youtube.com/watch?v=OIkgcWtK_rQ
      f5cc65bc8f3b91f963e328314df7c48d.jpg
      Sig? What sig? I don't see any sig.
    • xyquarzexyquarze Member Posts: 2,114 Arc User
      Yeah, it doesn't add up mathematically. Guessing he meant 4pm, not 12pm.

      Either way, for Europeans this is a minor inconvenience indeed, I planned on doing some "account maintenance" tomorrow after completing the ship. Well, it will have to wait until next week probably, since I won't be able to wait until 12am or so.

      Then again, maybe we will indeed survive this event, and maybe the servers won't survive without it, so good luck.
      My mother was an epohh and my father smelled of tulaberries
    • dracounguisdracounguis Member Posts: 5,358 Arc User
      edited February 2018
      5am to 2pm, holy carp! that's a long one. 7am to 4pm my time. pretty much count the whole day a loss.
      I guess I'll do my 'big' doffing/admiralty today instead of tomorrow as I had planned.

      Got DC'd 3 times today. I hope the super-maintenance helps on that? :| Yeah, I didn't believe that as I was typing it.
      Post edited by dracounguis on
    • berginsbergins Member Posts: 3,453 Arc User
      No announcement in the News section again, eh?

      https://www.arcgames.com/en/games/star-trek-online/news
      "Logic is a little tweeting bird chirping in a meadow. Logic is a wreath of pretty flowers which smell BAD." - Spock
    • zedbrightlander1zedbrightlander1 Member Posts: 14,764 Arc User
      Are we really getting another maintainence tomorrow?
      f5cc65bc8f3b91f963e328314df7c48d.jpg
      Sig? What sig? I don't see any sig.
    • fred26291#2759 fred26291 Member Posts: 1,265 Arc User
      Hopefully its up at 2 pm pst like they said, Normally its not up till like 5pm pst thier time when they have done things like this in the past. lets hope that schedule is more accurate this time.
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