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Starship Trait Reciprocity Missing and Glitched (i also cannot open a new one)

johnniemesojohnniemeso Member Posts: 65 Arc User
Starship Trait Reciprocity Missing (i also cannot open a new one)

My reciprocity trait (romulan) has vanished.

I opened the box last week. today i checked my traits and it is missing. (romulan character). I bought another off exchange and it wouldn't let me use it; the system is saying i have already opened it. (I am level 60 btw.) the following message appeared.

System] [RewardPackOpenFailure] You must be at least level 50 to open this package. You also cannot claim a Starship Trait that is already unlocked.


[System] [TicketCreated] Successfully submitted ticket ID #4,492,334.

After I wrote the ticket i checked other characters which i had recently opened the trait box on. It appears the characters who are glitched had collected the account wide trait unlocks which were recently granted for ships i owned. On other characters I had forgotten to collect the account wide unlocked traits and had the reciprocity trait appear as normally.

Characters Affected - Dilejandro, Elpam Gorlab, K'marcus

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