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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

GameClient Not Responding - Character Loading and Map Transfer

maddscottmaddscott Member Posts: 149 Arc User
in Windows and General: PC, Network, and Other Technical Issues
Greetings...

This post is in addition to Trendy's thread "LONG MAP LOADING TIME?" under "Galactic News Network". I have opened a Ticket on it
(ID# - 3,887,059). It is becoming more and more problematic and just doesn't affect DS9 or ESD.

The instances below *ALL* happened this morning, during the recent Dilithium Weekend, just trying to get my toon(s) back and forth
to the Ferengi Dil Mine and DS9. Of interest, I had no issue, today with map transfers to/from the Fleet Mine holding.

I have Force Verified, loaded in Safe Mode, Updated Nvidia Drivers and switched between the current and previous Nvida Drives to no
avail. Running Win7 64b Home Premium, and I have NO PLANS to upgrade to WIN 10 Data Pirate version.

Additionally, I probably have 15 forum entries on Trendy's original thread. These will be added as well..

GameClient and Map Loading Crashes - JANUARY 18, 2016
- - Location - Pensacola, FL
- - ISP - Cox Cable

#1
(1) Thy'ron@maddscott (Rom/KDF) - Not Using ARC loader
(2) Vlugta Mine to Sector Space - Padd Stopped at 40:53
(3) Jan 18, 2016 - 0629amCDT

#2
(1) Tal-Ruz@maddscott (Rom/KDF) - Not using ARC Loader
(2) Vlugta Mine to Sector Space - Padd Stopped at 40:93
(3) Jan 18, 2016 - 0646amCDT

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: 904a
Additional Hang Signature 3: 904a3ce45b738bd9c7ba0aa0607101f8
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

#3
(1) Tal-Ruz@maddscott (Rom/KDF) - Not using ARC Loader
(2) Alpha Quad - Approach DS9 map transition - Padd Stopped at 40:06
(3) Jan 18, 2016 - 0655amCDT

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: 904a
Additional Hang Signature 3: 904a3ce45b738bd9c7ba0aa0607101f8
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8

#4
(1) Tal-Ruz@maddscott (Rom/KDF) - Loaded via ARC
(2) Docking AT DS9 map transition - Padd Stopped at 40:84
(3) Jan 18, 2016 - 0701amCDT

Did a Warm Boot on PC, Loaded ARC, Loaded game Via ARC. FAILED AT SAME LOCATION

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: af9b
Additional Hang Signature 3: af9b0e6aa75554a0907240098134fdef
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8

#5
(1) Ferr'Mouk@maddscott (KDF) - Loaded via ARC
(2) map Transition from Alpha Quad to Vlugta Mining Station - Padd Stopped at 45:17
(3) Jan 18, 2016 - 0740amCDT

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: 66e2
Additional Hang Signature 3: 66e2759c7093951ace23c73f389c9f06
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8

#6 - Submitted Ticket ID# - 3,887,059 (if that means anything)
(1) Ferr'Mouk@maddscott (KDF) - Loaded via ARC
(2) map Transition from Vlugta Mining Station to Alpha Quad - Padd Stopped at 42:16
(3) Jan 18, 2016 - 0747 amCDT

Did cold boot - Verified files

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: af9b
Additional Hang Signature 3: af9b0e6aa75554a0907240098134fdef
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8

#7 - Open Trouble ticket ID# - 3,887,059 (if that means anything)
(1) Ousung@maddscott (FED) - NOT Loaded via ARC
(2) map Transition from Alpha Quad to Vulgta Mining Station - Padd Stopped at 45:50
(3) Jan 18, 2016 - 0757 amCDT

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: 904a
Additional Hang Signature 3: 904a3ce45b738bd9c7ba0aa0607101f8
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8

#8 - Open Trouble ticket ID# - 3,887,059 (if that means anything)
(1) Ousung@maddscott (FED) - NOT Loaded via ARC
(2) map Transition from Vlugta Mine back to Sector Space - Padd Stopped at 42:14
(3) Jan 18, 2016 - 0810am CDT

#9 - Open Trouble ticket ID# - 3,887,059 (if that means anything)
(1) Zytouk@maddscott (FED) - NOT Loaded via ARC
(2) map Transition from Vlugta Mine back to Sector Space - Padd Stopped at 40:91
(3) Jan 18, 2016 - 0836am CDT

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: 66e2
Additional Hang Signature 3: 66e2759c7093951ace23c73f389c9f06
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

#10 - Open Trouble ticket ID# - 3,887,059 (if that means anything)
(1) Zy'Moauk@maddscott (FED) - NOT Loaded via ARC
(2) map Transition from Sector Space to Ferengi Mine - Padd Stopped at 45:50
(3) Jan 18, 2016 - 0853am CDT

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: 904a
Additional Hang Signature 3: 904a3ce45b738bd9c7ba0aa0607101f8
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8

#11 - Open Trouble ticket ID# - 3,887,059 (if that means anything)
(1) Zy'Moauk@maddscott (FED) - NOT Loaded via ARC
(2) Map Transition Vlugta Mine to Sector Space (Alpha Quad) - Padd Stopped at 42:14
(3) Jan 18, 2016 - 0902am CDT

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: 904a
Additional Hang Signature 3: 904a3ce45b738bd9c7ba0aa0607101f8
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8

#12 - Open Trouble ticket ID# - 3,887,059 (if that means anything)
(1) Zan-Tauk@maddscott (FED) - NOT Loaded via ARC
(2) Map Transition - Sector Space to Vlugta Mine (Alpha Quad) - Padd Stopped at 44:89
(3) Jan 18, 2016 - 0906am CDT

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: 904a
Additional Hang Signature 3: 904a3ce45b738bd9c7ba0aa0607101f8
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8

#13 - Open Trouble ticket ID# - 3,887,059 (if that means anything)
(1) Zan-Tauk@maddscott (FED) - NOT Loaded via ARC
(2) Map Transition Vlugta Mine to Sector Space (Alpha Quad) - Padd Stopped at 42:16
(3) Jan 18, 2016 - 0909am CDT

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: 904a
Additional Hang Signature 3: 904a3ce45b738bd9c7ba0aa0607101f8
Additional Hang Signature 4: 436fC:\PWE\Star Trek Online_en\Star Trek Online\Live\logs\GameClient
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8C:\PWE\Star Trek Online_en\Star Trek Online\Live\logs

\GameClientC:\PWE\Star Trek Online_en\Star Trek Online\Live\logs\GameClient

FROM ERROR LOG ...\PWE\Errors

160118 12:58:24 1 [1] ESC : Unrecognized command: track trans_id:my.perfectworld.com/sto/link\nUnknown command \qtrack\q.
160118 12:58:24 2 [1] ESC : Unrecognized command: track offer_id:0\nUnknown command \qtrack\q.
160118 13:04:02 1 [1] ESC : Unrecognized command: track trans_id:my.perfectworld.com/sto/link\nUnknown command \qtrack\q.
160118 13:04:02 2 [1] ESC : Unrecognized command: track offer_id:0\nUnknown command \qtrack\q.
160118 13:42:52 1 [1] ESC : Unrecognized command: track trans_id:my.perfectworld.com/sto/link\nUnknown command \qtrack\q.
160118 13:42:52 2 [1] ESC : Unrecognized command: track offer_id:0\nUnknown command \qtrack\q.

From..C:\PWE\Star Trek Online_en\Star Trek Online\Live\logs\GameClient\Crash

160118 03:26:26 421 Client[0 P[4112887@1943607 Zan-Tauk@MaddScott]]: GSM_Quit(). Reason: emEditorMain or

utilitiesLibShouldQuit()

From..C:\PWE\Star Trek Online_en\Star Trek Online\Live\logs\GameClient\Shutdown
160118 03:26:26 422 Client[0 P[4112887@1943607 Zan-Tauk@MaddScott]]: GSM_Quit(). Reason: emEditorMain or

utilitiesLibShouldQuit()

Okay.. rebooted; Force Verify, Load in SAFE MODE, and the next Instance:

#14 - Open Trouble ticket ID# - 3,887,059 (if that means anything)
(1) Zan-Tauk@maddscott (FED) - NOT Loaded via ARC
(2) Map Transition DS9 orbit to DS9 ground - Padd Stopped at 40:84
(3) Jan 18, 2016 - 0958am CDT

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: GameClient.exe
Application Version: 0.0.0.0
Application Timestamp: 5696a488
Hang Signature: 8986
Hang Type: 1
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 8986803dc3890aa3e9419505748e7a63
Additional Hang Signature 2: 904a
Additional Hang Signature 3: 904a3ce45b738bd9c7ba0aa0607101f8
Additional Hang Signature 4: 436f
Additional Hang Signature 5: 436f802914f6485ae8166ac567c67e11
Additional Hang Signature 6: f0c5
Additional Hang Signature 7: f0c5e24a68b2b3a4035255e29ca3b6d8

tyvm..

Comments

  • roubiniroubini Member Posts: 57 Arc User
    So why are these problems getting so much worse for so many players?
    It's just "Dr Doom" Roubini
    Refugee from those other games!
  • shadowwraith77shadowwraith77 Member Posts: 6,395 Arc User
    Excessive crashing for myself as of late!

    Possible memory leakage detected, when trying to run client in compatibility mode.

    Excessive CPU usage on an AMD Athlon X86 7550 dual core 2.5GHz processor.

    Exceedingly high RAM consumption when switching maps, as in it keeps getting larger the more you change them, as well as changing characters.

    Initial startup, forces my processor to max out to the point of the game client becoming unresponsive, temporarily!!!

    This is noticed from having the resource monitor open, monitoring all activity from the game client the entire time!!!
    tumblr_nq9ec3BSAy1qj6sk2o2_500_zpspkqw0mmk.gif


    Praetor of the -RTS- Romulan Tal Shiar fleet!

  • wraithshadow13wraithshadow13 Member Posts: 1,728 Arc User
    same here. Both STO and CO seem to be crashing each time I play. STO happens during map transitions, but CO happens only during extended play sessions longer than 45 minutes.
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