Ok, I've looked thru the support & done a general search on the internet, & there seems to be nobody else talking about the game crashing randomly since the winter event started. The auto bug reporter activates & sometimes gets a report number but it never contains any information, but I submit it anyway.
I thought it was something to do with winter wonderland & thought it would go away after it had finished, but it has not. Also, before there are any who ask for my comps specs, I am currently playing on an old 8 year old HP with an ATI Graphics card, but this is happening to my son too, & his comp is as high spec as u can have. The only similarity between them is Windows 10, altho' his is a 64 bit system. We can't do any missions in the game because it would be pointless while it crashes for no reason at random, but frequent times.
If u are not aware of this then now u can get on it, if u are then why is it taking so long???