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pin code.

torgaddon101torgaddon101 Member Posts: 600 Arc User
in Star Trek Online General Discussion
why am I constantly asked to submit a pin code via my email, even after I have posted on the forums?

also finishing off questions and pop ups..

Best Answer

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    chaelkchaelk Member Posts: 5,727 Arc User
    Answer ✓
    that's account guard and it asks me everytime, since I don't login through ARC.
    if you don't get a code question, either your browser is already stored or you have account guard turned off.
    Stuffing up Freeform builds since Mid 2011
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Answers

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    shadowwraith77shadowwraith77 Member Posts: 6,395 Arc User
    Because you are accessing it, via internet explorer/firefox/google chrome/etc. It doesn't ask for it, if you access it thru the arc launcher platform software.
    tumblr_nq9ec3BSAy1qj6sk2o2_500_zpspkqw0mmk.gif


    Praetor of the -RTS- Romulan Tal Shiar fleet!

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    torgaddon101torgaddon101 Member Posts: 600 Arc User
    thanks explain things..
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    shadowwraith77shadowwraith77 Member Posts: 6,395 Arc User
    edited July 2015
    torgaddon101 wrote: »
    thanks explain things..

    There is a way once you have accessed it via online means, that it can be shut off completely but, I believe it has to be done either thru ARC only or, possibly thru your online account access!

    I cannot remember off hand which though but, I know it can be done!
    tumblr_nq9ec3BSAy1qj6sk2o2_500_zpspkqw0mmk.gif


    Praetor of the -RTS- Romulan Tal Shiar fleet!

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    torgaddon101torgaddon101 Member Posts: 600 Arc User
    again thank you..
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    bobbydazlersbobbydazlers Member Posts: 4,534 Arc User
    edited July 2015
    if you go to this web page it will explain all you need to know about arc defender including how to disable it.

    http://www.arcgames.com/en/arc-news/detail/7007893-arc-defender

    handy if you are likely to post from a myriad of different computers but be aware that someone could access your account unlawfully if you do this although you can always reactivate defender if you feel your details may have been compromised.

    When I think about everything we've been through together,

    maybe it's not the destination that matters, maybe it's the journey,

     and if that journey takes a little longer,

    so we can do something we all believe in,

     I can't think of any place I'd rather be or any people I'd rather be with.

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    torgaddon101torgaddon101 Member Posts: 600 Arc User
    ty..

    now how do I respond as answered ?
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    kodachikunokodachikuno Member Posts: 6,020 Arc User1
    never had arc client so cant speak for that side... but it also happens when you delete cookies
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    jam3s1701jam3s1701 Member Posts: 1,825 Arc User
    Never happened to me and I've deleted cookies and don't have arc I just post from my Android phone or tablet and from my PC and it's never asked me for codes
    JtaDmwW.png
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    jam3s1701jam3s1701 Member Posts: 1,825 Arc User
    or are you on about the Cryptic account thingy that asks for a one time code when you use a browser for first time?

    normally a 5 or 6 digit code that's sent to your email?
    JtaDmwW.png
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    kodachikunokodachikuno Member Posts: 6,020 Arc User1
    jam3s1701 wrote: »
    or are you on about the Cryptic account thingy that asks for a one time code when you use a browser for first time?

    normally a 5 or 6 digit code that's sent to your email?

    yeah that thing
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    bobbydazlersbobbydazlers Member Posts: 4,534 Arc User
    jam3s1701 wrote: »
    or are you on about the Cryptic account thingy that asks for a one time code when you use a browser for first time?

    normally a 5 or 6 digit code that's sent to your email?

    yeah "the cryptic account thingy" is commonly known as arc defender BTW.

    When I think about everything we've been through together,

    maybe it's not the destination that matters, maybe it's the journey,

     and if that journey takes a little longer,

    so we can do something we all believe in,

     I can't think of any place I'd rather be or any people I'd rather be with.

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    anazondaanazonda Member Posts: 8,399 Arc User
    Pin code?

    What pin-code... I feel cheated ... I want a pin-code too...
    Don't look silly... Don't call it the "Z-Store/Zen Store"...
    pwebranflakes wrote: »
    Let me put the rumors to rest: it's definitely still the C-Store (Cryptic Store) It just takes ZEN.
    Like Duty Officers? Support effords to gather ideas
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    torgaddon101torgaddon101 Member Posts: 600 Arc User
    happen again.. my new 22" laptop...

    ggrrr

    is it an IP thing?

    when I'm on the road, i'll use my laptop.
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    kodachikunokodachikuno Member Posts: 6,020 Arc User1
    yes IP/location is a big part of it... most people are static with their gaming thus all the "security" features common now on email and mmo accounts feels that you must be static in your IP, thus they track that. It works when someone from spain tries to access your email and you've never left Texas or whatever, but for those that travel its a royal pita.

    so learn the lesson and stay the *infernal place* home for your safety and security... remember you're free as long as you live by their rules.
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    shadowwraith77shadowwraith77 Member Posts: 6,395 Arc User
    Lol, it asks for it each and every time I try to access it via IE and, I only use my desktop that never leaves home so, I got tired of doing it that way and, just log in using ARC for the forums. ARC doesn't require it at all!
    tumblr_nq9ec3BSAy1qj6sk2o2_500_zpspkqw0mmk.gif


    Praetor of the -RTS- Romulan Tal Shiar fleet!

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    kodachikunokodachikuno Member Posts: 6,020 Arc User1
    do you have IE set to delete your browser historry/cookies when you close it?
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