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Grrrr...waiting 24 hours for my BORG is not acceptable

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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Rekhan wrote:
    OK, this is new information for me to report. I'll pass it along so the devs know there's something else up.

    Thanks for listening friend.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I sent this thread in for review. Thanks for working with us on this, and thanks for your patience while we get it straightened out.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Rekhan wrote:
    Those of you having trouble, how recently did you purchase your lifetime subscription?

    I purchased my Lifetime the day they were first offered, as did my friend. We both have created characters and checked the C-Store and no borg is available. :(
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Rekhan wrote:
    Those of you having trouble, how recently did you purchase your lifetime subscription?

    Purchased early EST (approx 8am est) on Tuesday.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I bought the lifetime sub from the cryptic store. I still have no borg after relogging about 10 times now
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Rekhan wrote:
    Borg creation is available now. Just visit the C-store in-game on an existing character to claim it.

    Also not working, i purchased lifetime earlier today (about 10AM EST or so).

    *edit* FYI, I have 4 character slots, just no borg option in C store. I've cleared cookies (far fetched I know... some games use the browser to get external data), restarted the game, created a new character. Trying to reboot the PC now to see if that helps.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Rekhan wrote:
    I sent this thread in for review. Thanks for working with us on this, and thanks for your patience while we get it straightened out.

    Thank you.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Rekhan wrote:
    I sent this thread in for review. Thanks for working with us on this, and thanks for your patience while we get it straightened out.

    Thanks Rekhan for rekhanizing this issue. Sorry . . . it had to be done.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Rekhan wrote:
    Those of you having trouble, how recently did you purchase your lifetime subscription?

    Got the Lifetime sub on January 25th. Account has been upgraded with that info since then. Still have 2 character slots and no LibBorg.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Rekhan wrote:
    I sent this thread in for review. Thanks for working with us on this, and thanks for your patience while we get it straightened out.

    Thank you again.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    i got my lifetime 1/29/10 at around 3:30 AM MST (-7:00)

    Thank you very much for looking into this you guys are doing an awesome job.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Rekhan wrote:
    I sent this thread in for review. Thanks for working with us on this, and thanks for your patience while we get it straightened out.

    Thanks for the attention. But it's a really calm day for you guys today ;)
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Rekhan wrote:
    Borg creation is available now. Just visit the C-store in-game on an existing character to claim it.

    No, it's still broken, I too am having this issue.

    Purchased on 1/26/2009
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Another guy here who can't make a borg character. Checked Cryptic account, LT is enabled. And money has been withdrawn from my bank account the 29th. Purchased 26th or 27th I don't recall.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Rekhan wrote:
    Those of you having trouble, how recently did you purchase your lifetime subscription?

    I have my confirmation email dated january 25th but the account behaves as if there is no lifetime sub attached to it. 2 character slots, no borg options, nothing in cstore
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Just checked, 5 hours i haven't been able to start the game...and no i'm not playing any character but the $240 BORG.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Got my sub at 26 jan, 1:14AM PST.

    Only 2 character slots ingame, and no liberated borg
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I only Purchased mine this monring.

    But it shows up on my Account on the site, and unlike most of the people experiecning the issue i DO have 4 character slots - just not the Liberated Borg. I got half my LT bonus (well 2/3 since the discount is in its own way a bonus)
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    For reference...my support ticket # is 554702 since people seemed to want support tickets for this...
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    purchased mine last night around 9pm...so approaching 24 hours, not that that probably means anything.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    kright0n wrote: »
    Just checked, 5 hours i haven't been able to start the game...and no i'm not playing any character but the $240 BORG.

    That's how I feel. I don't want to start up with my Borg! :P
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I have the 4 slots but no Borg. :(

    QQ
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I too have no extra slots or borg. I got mine 1-25-10
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    Tue 26/01/2010 19:09 (GMT) on my confirmation email.

    LTS shows up within my account on-site fine.

    Tried all the relogs and restarts, nothing to show for it yet.

    Here's hoping it's sorted before the PST guys get home from work and flood the servers. :(
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I got my lifetime subscription more than 48 hours ago
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I got my sub this morning, Ticket: #552517 Please help I just want to play and not be left behind by my group of 5 friends who are waiting for me....without having to just restart when borg activates anyways


    I will be posting on every thread about this till I am noticed :(
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    I also only have 2 slots and no borg.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    This is absolutely unacceptable. What difference does it make when someone ordered the sub? Nowhere was there any kind of warning prior to dropping 240 bucks that you would have to wait so much time before the features became active.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    JalenTigh wrote: »
    This is absolutely unacceptable. What difference does it make when someone ordered the sub? Nowhere was there any kind of warning prior to dropping 240 bucks that you would have to wait so much time before the features became active.

    It's very simple, it helps narrow down where the problem may have come up.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited January 2010
    there's still issues with this? I bought my subscription just a few hours ago, restarted the game after the 2nd announcement that it was fixed, had my extra character slots and was able to pick a liberated borg human after clicking new fed character and science officer. :confused:
This discussion has been closed.