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Unable to access STO for over a week, no support.

jadzeea1974jadzeea1974 Member Posts: 1 Arc User
Hi,
EBay time I try to log in, I get stuck at the character screen and it won't load my team. I just get redirected back to the Engage screen.

I've done everything and more, of what ARC suggested. Every connection, log in and information they've given me, doesn't work.

Just paid quite a bit for a great new ship and I can't even play it.

Anyone else having these issues?

Many thanks,
Dax x
Post edited by baddmoonrizin on

Comments

  • where2r1where2r1 Member Posts: 6,054 Arc User
    edited December 2018
    What have you tried to do to fix this?

    Do you have "On Demand Patching" On or Off ? Did you try switching between 32-bit and 64-bit client on the launcher?

    Those are the two I am aware of.
    "Spend your life doing strange things with weird people." -- UNK

    “Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
  • where2r1where2r1 Member Posts: 6,054 Arc User
    @baddmoonrizin I believe this is a legit bug report in the wrong category, not a Foundry one. He is talking about flying his new ship.
    "Spend your life doing strange things with weird people." -- UNK

    “Tell me and I forget. Teach me and I remember. Involve me and I learn.” -- Benjamin Franklin
This discussion has been closed.