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Can't see my ticket status

voiddweller#2714 voiddweller
voiddweller#2714
 Member Posts: 114 Arc User
edited October 2018 in PC Gameplay Bug Reports
I have used "request GM help" feature in hope to recover lost item, the chat said i have successfully created a ticket, but then it did not appeared in ticket status window. No response either.
Edit: Well, i found my ticket listing on support page, but game still refuses to show those. No response either after 24 hours.
Post edited by voiddweller#2714 on

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    jeanne81jeanne81 Member Posts: 2 Arc User
    edited October 2018
    I'm having the same problem. Neither a submitted bug report or a GM request show up on my tickets and also no response. - Oh, and the "support page" that the above person mentioned, I can't even reach. Whenever I try, the webpage times out.
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    ilithynilithyn Member Posts: 903 Arc User
    Bug reports have always vanished into a big black hole that the players cannot see and tickets have in the many years I've been playing never been able to be displayed in game, only on the support page. Response from Support is usually 3-5 business days at major events or with major bugs you can sometimes wait for 7-10 business days.
    Logic is the beginning of wisdom, not the end of it.
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