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Forums > Home› Galactic News Network [PC]› Release Notes

PC Patch Notes for 9/26/18

ambassadorkael#6946 ambassadorkael
ambassadorkael#6946
 Member, Administrator Posts: 2,674 Community Manager
in Release Notes
Greetings Captains!
We will be having a maintenance tomorrow, 9/26 at 5AM Pacific for 8.5 hours. (What time is this for me?)
You can find our patch notes here.
=/\=
We value your feedback and want to help direct it to the right locations. Please check the following link to redirect to the best sub-forums to post your replies.
Experiencing a Gameplay Bug with our latest patch? Please click this link to be taken to our Gameplay Bug Report Section to file your reports.
Thank you for the assistance!
The Star Trek Online Team
«13

Comments

  • seaofsorrowsseaofsorrows Member Posts: 10,918 Arc User
    Added XP Weekend to September 27 – October 1.

    Really?

    We need an Upgrade Weekend bad.. what's the deal?

    Not that I don't appreciate things like XP and Marks weekends because I do, but it's been forever since we have had an Upgrade Weekend. The Dilithium Exchange rate is way up, we need things like Upgrade or Phoenix Box promos (or both.)

    Please, no more Shuttle Weekends, Duty Officer Weekends, XP Weekends etc.. can we please get what we actually need?
    Insert witty signature line here.
  • avoozuulavoozuul Member Posts: 3,196 Arc User
    It seems a little early for another xp weekend, although I do have one remaining character who needs to level.
  • dracounguisdracounguis Member Posts: 5,358 Arc User
    8.5hrs? You really need to have more than 4 bullet points in the Patch Notes to justify that much time! ;) Come on! Toss in some technobabble like a proper Trekkie!
  • rattler2rattler2 Member Posts: 58,018 Community Moderator
    Descale the Herring?
    Recombobulate the Discombobulator?
    Charge up the Flux Capacitor?
    db80k0m-89201ed8-eadb-45d3-830f-bb2f0d4c0fe7.png?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOjdlMGQxODg5ODIyNjQzNzNhNWYwZDQxNWVhMGQyNmUwIiwiaXNzIjoidXJuOmFwcDo3ZTBkMTg4OTgyMjY0MzczYTVmMGQ0MTVlYTBkMjZlMCIsIm9iaiI6W1t7InBhdGgiOiJcL2ZcL2ExOGQ4ZWM2LTUyZjQtNDdiMS05YTI1LTVlYmZkYmJkOGM3N1wvZGI4MGswbS04OTIwMWVkOC1lYWRiLTQ1ZDMtODMwZi1iYjJmMGQ0YzBmZTcucG5nIn1dXSwiYXVkIjpbInVybjpzZXJ2aWNlOmZpbGUuZG93bmxvYWQiXX0.8G-Pg35Qi8qxiKLjAofaKRH6fmNH3qAAEI628gW0eXc
    Yang Xiao Long wrote:
    I can't take it anymore! Could everyone just chill out for two seconds before something CRAZY happens again?!
    The nut who actually ground out many packs. The resident forum voice of reason (I HAZ FORUM REP! YAY!)
  • protoneousprotoneous Member Posts: 2,984 Arc User
    rattler2 wrote: »
    Descale the Herring?
    A large herring. Using tweezers.

  • titanhooligan#5259 titanhooligan
    titanhooligan#5259
         Member Posts: 1 Arc User
    edited September 2018
    Unable to establish connection with the Account Server.

    Server is down already? Don't see any info about it.....
  • vengefuldjinnvengefuldjinn Member Posts: 1,520 Arc User
    Is tomorrow's maintenance in place of, or in addition to a Thursday maintenance?
    tumblr_o2aau3b7nh1rkvl19o1_400.gif








  • dukedom01dukedom01 Member Posts: 462 Arc User
    vengefuldjinn wrote: »
    Is tomorrow's maintenance in place of, or in addition to a Thursday maintenance?

    As far as I understand it, yes.

    Next question:

    Is the external xmpp interface producing a 'temporary authentication failure' for anybody else?
    Ceterum censeo Otha supplendum in praemiis.
  • spiritbornspiritborn Member Posts: 4,263 Arc User
    vengefuldjinn wrote: »
    Is tomorrow's maintenance in place of, or in addition to a Thursday maintenance?

    I'm pretty sure it was stated that there will be no maintenance on thursday this week.
  • ozy83ozy83 Member Posts: 156 Arc User
    They really ought to rename this game maintenance online. Honestly never encountered a game down for so long in a day.
    [SIGPIC][/SIGPIC]
    Lag Watch:
    Delta Rising: Warning
    Anniversary Event: Severe
    Iconian Season: Critical
  • sampopapunensampopapunen Member Posts: 5 Arc User
    How am I supposed to do my breach when the servers are down? Seriously? I have to work too...
  • paddy#3322 paddy
    paddy#3322
         Member Posts: 203 Arc User
    That is certainly a lot of maintenance for only a few items. Perhaps setting up for the Discovery introduction?
    RIP (2022) : Officer Wilbert Mota, Corporal Charles Galloway, Detective Jason Rivera, Officer Fernando
    Arroyos, Officer John Painter, K9 Jedi, K9 Maya, Deputy Constable Neil Adams, Officer Jorge
    David Alvarado, Sergeant Joshua Cordell, Trooper Martin Mack, Trooper Branden Sisca,
    Lieutenant William Lebo
  • fred26291#2759 fred26291
    fred26291#2759
         Member Posts: 1,265 Arc User
    There are certainly alot more problems than your listing, I hope there being looked into.
  • benselassem#4731 benselassem
    benselassem#4731
         Member Posts: 115 Arc User
    As was said before, this is mainly network maintenance. I was surprised to see patchnotes at all. And one point in the patch notes was that the breach event is extended for one more day.
    Do I like the servers being down on one of the few days I can play? Hell, no. But I appreciate them working on their hardware, so I won't complain too much about my rotten luck.
  • lostcause212lostcause212 Member Posts: 160 Arc User
    dracounguis wrote: »
    8.5hrs? You really need to have more than 4 bullet points in the Patch Notes to justify that much time! ;) Come on! Toss in some technobabble like a proper Trekkie!

    There's actual server hardware upgrades going on as well. This isn't just a patch push.
    yjIzVE9.png
  • buckmeister6789buckmeister6789 Member Posts: 379 Arc User
    That's 2 maintenances 2 days in a row. And on Thursday there is usually one too. This really cuts in our playing time in Europe, which means 2 days lost for the Breach Event.

    Try doing a shard maintenance during US time for a change, Cryptic.
    Rodak Volls@buckmeister6789
    First Officer of Access Denied/Naw'Tem/Task Force Sierra 6
    Administration, Public Relations and Recruitment Dept.
    Accolade Hunter - Engineer Drone Lord
  • seaofsorrowsseaofsorrows Member Posts: 10,918 Arc User
    I'm cool with the downtime.. if it improves the overall game experience then I can be patient for one day.. not a big deal.

    My patience for the lack of an upgrade weekend however.. that's another story. :wink:
    Insert witty signature line here.
  • sernonserculionsernonserculion Member Posts: 749 Arc User
    Something funny happened on the way to the game. Like discovering it was down, and then going to the forum. Don't know if we have a story here, maybe in the future. ;-)
  • fewzzfewzz Member Posts: 242 Arc User
    All this downtime for just that small patch...... wow your servers are bad lol, will you ever fix the timeouts etc or make us wait another 9years?
  • ghostdelta#5188 ghostdelta
    ghostdelta#5188
         Member Posts: 1 New User
    My question is why wasn't this dealt with on the regular Thursday maintenance / patch? That days expected - and planned around (like flipping colony projects). I wake up to flip projects and head back to bed to see this. The time this is doing to delay that entire cycle is is a royal pain. Is another waiting till I can restart them tonight a HUGE deal? No - but waking up to do it and getting the servers are down is a Pain the posterior, headed back to bed now. BLARGH!!!!
  • leemwatsonleemwatson Member Posts: 5,343 Arc User
    edited September 2018
    fewzz wrote: »
    All this downtime for just that small patch...... wow your servers are bad lol, will you ever fix the timeouts etc or make us wait another 9years?



    These maintenances are primarily for Server Hardware upgrading, and have been happening for a month or so. It's nothing to do with incompetence and it's the parent company PWE, not Cryptic doing this. Thursday Maint is usually Cryptic's maintenance and patch day.
    buckmeister6789 wrote: »
    That's 2 maintenances 2 days in a row. And on Thursday there is usually one too. This really cuts in our playing time in Europe, which means 2 days lost for the Breach Event.

    Try doing a shard maintenance during US time for a change, Cryptic.

    This is an FCT. They are doing it at 5am their time, and it's the quietest time of the day to do so.
    Post edited by baddmoonrizin on
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • darpinkdarpink Member Posts: 341 Arc User
    edited September 2018
    (Trolling comments moderated out. - BMR)
    Post edited by baddmoonrizin on
  • tigeria#8677 tigeria
    tigeria#8677
         Member Posts: 15 Arc User
    Dont confuse software updating w hardware updating... u wanna boost ure servers, u need to stuff new gear in them sometimes.. and that doesnt take 1-2 or 4 hours.. that can take days depending on what and how much ure updating... new motherboard, new harddiscs... u dont just jam it in, update a few drivers, and be done w it... the most time-consuming is prior and after, making sure everything is backed up, and documented, then checked out afterwards, so the server dont decide to reboot for no apperant reason at all etc.. throw away security, etc.. then there is updaing documentation, rights.. and if there is an error.. or serverel.. incompabilities, lack of drivers, software.. a faulty component.. then all hell is loose.. similar for network maintance.. is it just network drivers on the servers.. is it the entire set of routers and switches getting a new patch.. etc etc... if u think it takes time to update a PC with a single Windows 7/8/10 update, or a step up.. installing a new computer, u should try a server... its not easy, and its not fast... and i much prefer, they spend two days, and do it properly the first time, then spend 30 min, and then we suffer for 6 months as they scramble to fix all the bugs, and errors, and other fun things appearing.. in the end loosing way more time then if it was done right first time... i dont know what they update/upgrade.. but inconveince imo doesnt matter.. rather - use the time it take, do it properly, and we can all enjoy the better endresult even if it may or may not be instantly apperant...

    Regarding the marks event, i would like a upgrade weekend too.. soon.. buuut.. good side ? - if we getting T6 Rep, we gonna need alot more marks... marks-event.. excellent.. marks to harvest for later... we prolly gonna need them.. or spend months grinding...

    - Tiger
    - Tiger
  • iamynaughtiamynaught Member Posts: 1,285 Arc User
    Well, either someone can't math, or the folks who post here on the forums and those in charge of the launcher don't speak with each other. I can't say which it is, but in this thread we are told the maintenance will be 8.5 hours, yet on the launcher it says maintenance will be between the hours of 5am and 2:30pm. That is 9.5 hours, not 8.5.

    So, I will take the longer of those two times as the more accurate, add a couple hours on top of that since these things seem to go longer than planned and will not expect to get into the game until 4:30pm, Cryptic time. I mean, let's be honest, the maintenance yesterday was meant to only be 3 hours, but ended up taking over 7.

    If the game is back up before then, great, wonderful, happy day! If not, I'm prepared to not be able to play at all today, since 4:30pm Cryptic time would be just half an hour before I need to start dinner. Far too late to do my daily stuff and playing for only half an hour seems kind of a waste.
    Hello. My name is iamynaught and I am an altaholic.

    Losing faith in humanity, one person at a time.
  • benselassem#4731 benselassem
    benselassem#4731
         Member Posts: 115 Arc User
    edited September 2018
    ghostdelta#5188 wrote: »
    My question is why wasn't this dealt with on the regular Thursday maintenance / patch?

    The answer to your question is, that this is network maintenance/hardware upgrade. They only patched in what they've got, to not bring down the game again tomorrow.
    I know, it's hard to get all the info here on the official forums, because nobody's posting it at one place as a reference, as the CM on the Neverwinter forums did.
    There was that moment, during a meeting at my job, a few years ago now, when somebody finally got the solution for our problem, and told the respective people to "do your f***ing job!" Sometimes I'm tempted to say that to our Community Manager, of course, I would phrase it much more politely.
  • kikskenkiksken Member Posts: 664 Arc User
    Why need such a rediculous amount of time for what, 100mb of coding?
    Sheesh...
    Klingons don't get drunk.
    They just get less sober.
  • lostcause212lostcause212 Member Posts: 160 Arc User
    kiksken wrote: »
    Why need such a rediculous amount of time for what, 100mb of coding?
    Sheesh...
    benselassem#4731 wrote: »
    As was said before, this is mainly network maintenance. I was surprised to see patchnotes at all. And one point in the patch notes was that the breach event is extended for one more day.
    Do I like the servers being down on one of the few days I can play? Hell, no. But I appreciate them working on their hardware, so I won't complain too much about my rotten luck.

    yjIzVE9.png
  • kikskenkiksken Member Posts: 664 Arc User
    Thank you for your response.
    However, in all honesty, these situations are far from professional.
    If I were to do this in a company, I'd be fired before even thinking of pulling this off.
    Were I in charge, I ran a second server, upgrading that one, switch it on, test it, and when it runs as it should be take the prime server down and upgrade that.

    But that would be me.
    Klingons don't get drunk.
    They just get less sober.
  • seaofsorrowsseaofsorrows Member Posts: 10,918 Arc User
    Not sure why people don't get this but..

    There was scheduled hardware maintenance today..

    There was a normal downtime that occurs on Thursday for the patch..

    Instead of doing them separate and having 2 downtimes, they're doing the Thursday Patch after the hardware maintenance today and there is no downtime tomorrow.

    So it's not 9 hours to apply the patch.. it's more like 7 hours to work on the servers and then 1.5-2 hrs for the software updates.

    I have no idea why people think that the patch is the only thing being done in the 9 hr down time, but frankly.. that's just silly.
    Insert witty signature line here.
This discussion has been closed.