I don't know if this is me or the Intel skills are either broken or I am doing it totally wrong, it takes 16 marks to use the Vulnerable skills and yet when I am allowed to use them they don't work. Has someone had similar issues with the Intel skills as they are next to useless due to the needing a ridiculous amount of marks to get them to proc? Does someone have a solution for me? If not is there anyways I can repackage my ship and sell it on the exchange or get a token to buy another one from the Fleet store? Really not happy with it and wish I didn't feel I had wasted my money on something thats either poorly implemented, outright broken or I too noobish to understand how these skills are supposed to work ?
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You choose a traget, toggle the gather intel button, wait till it it reaches 15 stacks (15 seconds) on the target and then use one of the 3 intel debuffs.
If you manually deactive the gather intel thing or apply one of the debuffs the stacks are consumed.
https://sto.gamepedia.com/Ability:_Gather_Intelligence
As for your question about a refund or something along those lines, there is no such thing.
They aren't "ship explodes" powers just debuffs, how have you reached that conclusion?