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Have you claimed your free items? - STO Email, for real this time?

tigerariestigeraries Member Posts: 2,479 Arc User
Just saw this in my inbox... is it real this time?

Last email about free items to claim was wrong.
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Comments

  • renwood444renwood444 Member Posts: 1 Arc User
    i got this alos,but dont see where to claim the items ingame
  • nightkennightken Member Posts: 2,435 Arc User
    edited July 10
    looks like it's fake.

    in fact it seems to be the same email.



    if I stop posting it doesn't make you right it. just means I don't have enough rum to continue interacting with you.
  • jexsamxjexsamx Member Posts: 2,665 Arc User
    Huh. Second one I've gotten, too.
  • avoozuulavoozuul Member Posts: 1,344 Arc User
    I never get any emails about free items. : (
  • sheldonlcoopersheldonlcooper Member Posts: 3,572 Arc User
    what is the ingame welcome banner? that's where it says to collect.
    Captain Jean-Luc Picard: "We think we've come so far. Torture of heretics, burning of witches, it's all ancient history. Then - before you can blink an eye - suddenly it threatens to start all over again."

    "With the first link, the chain is forged. The first speech censured, the first thought forbidden, the first freedom denied, chains us all irrevocably."

  • theraven2378theraven2378 Member Posts: 4,971 Arc User
    what is the ingame welcome banner? that's where it says to collect.

    nothing on there
    guilliman_battles_chaos_during_the_terran_crusade_by_bloodrave1984-db3rngj.jpg

    "No place shall be denied to them, no enemy shall bar their way. They shall be proud of heart and stoic of spirit. They shall be measured and wise, yet their hatred shall burn with such heat that their enemies wither and die before them. They shall be masters of every weapon, every ploy, and every strategy, fierce in the attack and solid in the defence. They shall go where others fear to tread, and return victorious, that we all might live but one more day."
    — Extract from the Apocrypha of Eons, Verse I, Chapter III



  • davefenestratordavefenestrator Member Posts: 5,711 Arc User
    I got the email for the first time this afternoon, and I don't see anything on the welcome banner either.

    This might just be a big mess-up by marketing (like yesterday's flash NO sale) rather than a scam, since the links look like they go to Arc and not scam-site . scam
  • wideningxgyrewideningxgyre Member Posts: 264 Arc User
    I got the email, but have had the same experience - No way to claim.

    Too bad - I was actually excited to get something for my new VanJem to help him level.
  • leemwatsonleemwatson Member Posts: 2,519 Arc User
    Indeed, it says claim on the landing banner, and alas nothing there.

    @ambassadorkael#6946 Think you should look into this.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • meimeitoomeimeitoo Member Posts: 10,801 Arc User
    Same here. Two weeks ago, turns out it was a mistake. Fine. Now it's just getting annoying.
    2u4ikno.jpg
  • bigblackafricabigblackafrica Member Posts: 55 Arc User
    I just got another email asking me "Have you claimed your free items?". Like they've been sitting unclaimed for weeks.
    No I haven't claimed them, because they're not available to claim.
    STOP TAUNTING ME! :s
  • meimeitoomeimeitoo Member Posts: 10,801 Arc User
    @baddmoonrizin Methinks these threads should be merged. :)
    2u4ikno.jpg
  • seaofsorrowsseaofsorrows Member Posts: 5,569 Arc User
    They finally include me in an email promotion and it's spam B.S.

    Thanks Cryptic.
  • meimeitoomeimeitoo Member Posts: 10,801 Arc User
    They finally include me in an email promotion and it's spam B.S.

    Thanks Cryptic.


    And it's the second time, in so many weeks. They need to get their act together.
    2u4ikno.jpg
  • captainkoltarcaptainkoltar Member Posts: 472 Arc User
    Clearly it's part of the same campaign - a follow up to the original one. Cryptic obviously didn't bother cancelling it after the first mess up, and decided to just shrug its shoulders.
  • seaofsorrowsseaofsorrows Member Posts: 5,569 Arc User
    First the 'flash sale' that wasn't there.. now they're sending out emails to nothing.

    They're having a great week. :smiley:
  • sennahcheribsennahcherib Member Posts: 2,016 Arc User
    I just got another email asking me "Have you claimed your free items?". Like they've been sitting unclaimed for weeks.
    No I haven't claimed them, because they're not available to claim.
    STOP TAUNTING ME! :s

    same thing for me too.
    ___________________________________________________________________
    Kentoc'h mervel eget bezañ saotret (Potius Mori Quam Foedari)
    __________________________________________________________________
    Anne of Brittany

    Un ali mat zo mat bepred Ha pa ve digant ur sot e ve
    (Good advice is always good, even though it comes from an idiot).
  • gaevsmangaevsman Member Posts: 1,521 Arc User
    I been out for like. A Day!!, I deserve stuff!! :smiley:
    The forces of darkness are upon us!
  • bejaymacbejaymac Member Posts: 389 Arc User
    Got the email and found a large XP boost in promotions that wasn't there yesterday, think this is one of those things that if you get the email then the prize has been added to your account, problem is that these promo's are one shot deals, if you already claimed say a large XP boost from a previous promo, then you wont get anything from this promo as there's an XP boost in it.
  • blitzy4blitzy4 Member Posts: 737 Arc User
    That might make sense, I still have a lot of toons, including my first that haven't been played in an age.
    jKixCmJ.jpg
    "..and like children playing after sunset, we were surrounded by darkness." -Ruri Hoshino



  • wideningxgyrewideningxgyre Member Posts: 264 Arc User
    While I can accept a mistake, it still doesn't really explain how or why I would receive this email.

    I play almost every day and logon to all my alts for at least a few minutes to clear and restart admiralty, doff missions, and refine dil. I've probably missed no more than a day or two here or there in the past couple months. And setting aside how sad that is on a great many levels, there's no way any filter which includes inactivity could possibly be applied to me - whether it's account level or individual alts.

    Strange.
  • arionisaarionisa Member Posts: 1,121 Arc User
    Arrrggghhhh, why, why, why do you tease me like this ?
    LTS and loving it.
    Ariotex.png
  • meimeitoomeimeitoo Member Posts: 10,801 Arc User
    arionisa wrote: »
    Arrrggghhhh, why, why, why do you tease me like this ?

    The first time, about a week ago or so, it was just an honest mistake. Now it just becomes annoying, as they're flaunting their 'We really do not care' attitude a way too ostentatiously. Stop sending out that sh*t if you don't mean it.
    2u4ikno.jpg
  • echattyechatty Member Posts: 2,978 Arc User
    I got it this time around too. Will see when all my other flying highs are done. My son and SIL got the freebie stuff cause I picked it up for them on their accts during the last one.
    Now a LTS and loving it.

    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.

    xp8s7wd.jpg
  • echattyechatty Member Posts: 2,978 Arc User
    It's a nope on my F2P and I doubt I can get it on my main either.
    Now a LTS and loving it.

    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.

    xp8s7wd.jpg
  • binebanebinebane Member Posts: 519 Arc User
    did you buy gamma packs? i have a feeling this was to remind you that you have some things to claim once per account for gamma pack... or i might be wrong and it was just spam... anyway i got mail i want items now
  • echattyechatty Member Posts: 2,978 Arc User
    Nope, no Gamma Packs here. Am saving up for the Starter Vanguard pack.
    Now a LTS and loving it.

    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.

    xp8s7wd.jpg
  • SystemSystem Member, NoReporting Posts: 177,976 Arc User
    This discussion was created from comments split from: [Make it so] Claim XP Boosts and More Today.
  • baddmoonrizinbaddmoonrizin Member Posts: 3,778 Community Moderator
    I did not merge this with the other email thread, because this is about a separate email message. Also, from what I understand, these emails were sent out by PWE not Cryptic, and Cryptic is looking into it. More than that I cannot say at this time.
    GrWzQke.png
    Star Trek Online Volunteer Community Moderator
    Community Moderators are Unpaid Volunteers and NOT Employees of PWE/Cryptic
    Views and Opinions May Not Reflect the Views and Opinions of PWE/Cryptic
    Contact Customer Support --> https://support.arcgames.com
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