In regards to all of the bugs and glitchs in the game. Start doing your job, fix the game breaking glitchs. especially when it comes to the stuff that we (your customers) pay our hard earned money for. i have bought a science ship for the subsystem targeting. thats gone now and has been for at least a month with no indication from the people that are supposed to fix it that they are going to do anything about it, oh.... said ship was bought from the c-store for real money. the bat'leth and lerpa from the c-store that i paid real money for are broken. you can only do two moves with them, a slash and a thrust, making them all but worthless. lets not forget all of the other bugs that are posted in the forum that go unanswered and unfixed. im begining to think that this game is nothing but a scam to sell broken and unuseable stuff. i have paid real money for items in your game that dont work as advertised. i have tried to get you to fix it but after a month without so much as a response to my post about my issue tells me your not going to fix it. i have tried to get a refund from your support center for the defective items that you sold me and are unwilling to fix only to be told that i have to speak to the people at xbox live to get my zen back? its your game, you got the money for all of them items i bought. im not some idiot. your responsible for your game and its defective items, not the people at xbox live. and i dont want zen, i want my money back if the broken items that i bought arnt going to be fixed. i am going to, out of a respect for your fun game you made, give you one month from today 7-17-2017 @ 4:07 am CST to fix the issues that i am having with items that i bought from the c-store and have paid real money for or im going to have to talk to a lawyer about the very possable scam that is being perpitrated on innocent people.
i am posting this here because as far as i can tell nobody monitors the bug report forum and im hoping to get a response here.
but if this goes unanswered, in one month you guys at arc can expect to get a call from a lawyer. im not an unreasonable man and i dont want to do this because i like the game but you leave me little choice. if i have to throw away a bunch of money on a lawyer to get you guys to do your job then so be it.