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Items Lost Bug List

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  • joarth72joarth72 Member Posts: 20 Arc User
    well myside was i was told by the game masters (support team) and they send me the link to here , .
  • mythmakrmythmakr Member Posts: 3 Arc User
    I was trying to use EC to purchase something from the exchange yesterday morning. I withdrew EC (roughly 133 million EC at that time) to my character I was playing. After seeing a 15 million EC max, I went to the C-store and purchased the EC limit increase for 500 zen. I then went back to account bank to withdraw the remaining funds (roughly 120 million EC), and it took it from my account bank, but my character still showed 15 million EC total. I logged out of the character, and the game, and logged back in. The EC is still missing.

    Please help
  • enterprise1701#6815 enterprise1701 Member Posts: 9 Arc User
    I have lost nearly 40000 ec, also there are a lot of new gaps in my inventory as well as items disappearing from ship.
  • avoozuulavoozuul Member Posts: 3,196 Arc User
    edited June 2019
    I just lost my section 31 vanity shield after mistakenly discarding a ship I was trying it on. :disappointed:

    Please I want this item back, I never normally make this mistake and when an actual item of mine was lost a few years ago via a bug I never got it back even after sending a ticket.
    Post edited by avoozuul on
  • gksandersgksanders Member Posts: 1 Arc User
    Bug report - Lost Items Zen Store

    Date of the event - June 20
    Zen Store Purchase of the 4 pack of R&D Promotional Tier 6 boxes

    Details:
    Successfully purchased the 4 pack for 800 Zen (confirmed)
    Opened the 1st box on my character named Th'orn and won a ship (yeay).
    Promptly logged out after some chat with clan to research ships and freak out.
    Logged back in next day and cannot seem to find the other 3 boxes to open.
    Pretty sure I stopped at the 1st box and the win.
    Checked all toons on account inventory and banks as well as shared banks.
    Have raised a ticket and checked again but still no boxes.

    Thanks
    Kevin
  • jazsenjazsen Member Posts: 1 Arc User
    Bug Report - Did not recieve T6 weapons with ship on low level character

    Character: Meldorn Vaash

    I received one of the new discovery fight deck cruisers via an Infinity Promotion R&D Pack on 6/24/19. When I opened the ship pack on my level 5 character, I noticed that I only received 3 advanced phasers instead of 6. Other weapons slots were filled with other weapons pulled from another ship. Checked my inventory and on my other ships the other 3 are not present.
  • apothecary84apothecary84 Member Posts: 1 Arc User
    edited July 2019
    @apothecary84 in game all characters. Recently bought the Lifetime subscription. I did not recieve my Bank slots, Account Bank Slots, nor Inventory slots. This is affecting all characters on my account. That's one of the big selling points to me was not having to get inventory on each and every character and has quite peeved me. Granted, I know things happen but seems quite a bit happens in terms of people paying for things then not recieving said things. 200 bucks is still 200 bucks. That being said, i'm willing to bet the lifetime was more geared towards newer players, i had bought inventory and bank and account slots previously to getting the lifetime. Anyways, trying to be patient you've all been very helpful in the past so giving the benefit of the doubt here.
    Items recieved, (manticore/chimera star ships) (upgrade token) 500 zen shuttle craft on the 3 factions, both races, the captains table access code, and the uniform bling.
    Items missing: 30x bonus inventory slots, 60x bonus bank slots, 20x account bank slots, 2x additional bridge officer slots,free android bridge officer,jupiter uniform varient,faction specific ev suit, free exclusive starship material, exclusive uniform variant, starship slot x3, mugato companion,vice admiral ship token, character slot x3
    Borg race also missing borg uniform. costume slot x2,

    I'm fairly reasonable so if this isn't a resolvable issue perhaps it can be resolved in other ways, i don't know i just got the lifetime due to it being 30% off and that's hardly the value that was expected. Have a good day.
  • outlawgraphixoutlawgraphix Member Posts: 36 Arc User
    edited July 2019
    After completing the Flying High event on Risa (Completed the event 7/7/2019 07:08":02 EST), I didn't receive the daily voucher toward the event ship. Any assistance would be greatly appreciated!

    I've also noticed that the Foundry badge doesn't display, even though it's been awarded. This affects all characters.

    Respectfully,
    Tarok@OutlawGraphix
  • joreliadonjoreliadon Member Posts: 9 Arc User
    Hi,
    there was a recent update with the Event Reputation Project which resulted to the completion of slotted 14-token projects, regardless of the existing amount of progress made.

    In fact I noticed that a lot of my old Events Reputation Projects which I started in the past but not yet completed, have completed on their own on many of my characters, and for that I am thankful: I appreciate that !!

    Unfortunately there were a few Event Reputation Projects on two of my characters that were incomplete and unfortunately removed: I am concerned because one was not completed and it is not repeatable.
    That would be the 8 Year Anniversary Event Event Reputation Project, which runs around February. I admit I did not complete that project: on Rihanna (one of my toons) I just started it, while on Mar'tock I might have been like half way there.
    I was patiently waiting until next year's event (around next February) to complete it on those toons so as to get the account unlock for the Bajoran ship. Instead now its gone.

    I reached out to the support team with Ticket Reference # 190719-000257, and they responded they " regret that we don't have the ability to add the project or fix the issue right away due to the limitation with our tools as Game Masters." and that they "strongly encourage you to submit a bug report on the official bug reports forum. Even though you won't receive a response to that report, it will be sent to the devs and the QA team".

    So here I am doing just that: I don't know if you can answer or fix, but could you please try and put it back, at least on one of my toons? It was on both Rihanna and Mar'Tock I think...

    I would greatly appreciate it ! Thanks in advance.
  • redbear1redbear1 Member Posts: 3 Arc User
    Can not use my Tier6 Free C-store token on the newer ship..
    Please Fix!
  • sthe91sthe91 Member Posts: 5,403 Arc User
    edited July 2019
    redbear1 wrote: »
    Can not use my Tier6 Free C-store token on the newer ship..
    Please Fix!

    Usually, that token is not applicable to the newer ship until it is implemented since it is newer and not older. Also, what ship are you talking about? Not sure that is a bug or not. Finally, this forum is for items that have been lost, your bug or whatever it is does not meet the criteria of this thread. Instead I suggest you create a new thread. Thanks. :)
    Where there is a Will, there is a Way.
  • knifeofice#8297 knifeofice Member Posts: 1 New User
    Hi there,

    I was promoted to Rear Admiral, Lower Half and was given a token to be used to claim a starship. I went with Assault Cruiser, Tier 5, Noble variant. Something happened that appeared to be a glitch on my screen and my token was gone, but the ship was not in my shipyard nor was it in my inventory. When I go to requisition a starship, I have to use dilithium as one does when they don't have a token. :s
  • nishizawasannishizawasan Member Posts: 11 Arc User
    Greetings,
    I created a Klingon Delta Recruit during the initial 2015 event. After a 2 1/2 year break, I have returned to find my Klingon Delta's Tesseract Communication Device missing. How do I retrieve it?
  • yandu#6481 yandu Member Posts: 3 Arc User
    Missing: Elite Tactical Flyer Squadron x1 and Ultra Rare Heavy Bio Molecular Phaser Turret x1

    Taul@yandu#6481

    Dont know if this helps but items say they are equipped on another ship. There definately not. They also seem to have bugged whilst switching loadouts. I also discharged a ship not long before it happened. But the ship had no items loaded at the time.

  • robcorp1959robcorp1959 Member Posts: 3 New User
    > @pwlaughingtrendy said:
    > Having issues with any items having gone missing?
    >
    > You've come to the right place to post! This is the official post for posting any issues in regards to the items being lost in the Season 10 Update.
    >
    > In order to help our teams find and resolve issues faster with the queue, this thread is made for reporting any issues with items missing. When posting about any issues you may be having, try to follow this format where applicable in order to keep information organized and readily available for the developers.
    > =/\=
    >
    >
    > What item(s) went missing? Please provide as concise a listing of information on what item(s) are no longer on your account.
    >
    > What characters did this affect? Please post both characters affected by the item loss and your account handle in the form of:
    >
    > JohnSnow@KnowsNothing
    >
    >
    > Thanks!I got the temporal Agent big Pack and for what I see is Missing is the Temporal agent operation pack,temporal operative specialization qualifications,and the title temporal agent all of them.
    >
    > ~LaughingTrendy
  • robcorp1959robcorp1959 Member Posts: 3 New User
    I got the temporal Agent big Pack and for what I see is Missing is the Temporal agent operation pack,temporal operative specialization qualifications,and the title temporal agent all of them. Don't what to do.
  • robcorp1959robcorp1959 Member Posts: 3 New User
    this happen to David L Blackstar I having try the other Characters to see it it affect them.
  • standendred#3293 standendred Member Posts: 4 Arc User
    I am reposting this in the correct thread.

    Characters Affected

    sean@saintahme
    karsh@saintahme
    mandukar@saintahme

    Items Missing

    Borg Duty Officer
    Constitution Class Starship


    I recently returned to Star Trek Online, and my account is missing several legacy unlocks. I purchased the Pre-order Collector's Edition through Game Stop back in 2010. The Red Matte Capacitor is still available through my legacy unlocks, but all the other pre-order and collector's edition items are missing.
  • ltminnsltminns Member Posts: 12,569 Arc User
    They have recently reorganized the C-Store. Check Ships Tier 1 for the Constitution and Personnel for the Borg Duty Officer.
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
    Judge Dan Haywood
    'As l speak now, the words are forming in my head.
    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
    Lt. Philip J. Minns
  • standendred#3293 standendred Member Posts: 4 Arc User
    ltminns wrote: »
    They have recently reorganized the C-Store. Check Ships Tier 1 for the Constitution and Personnel for the Borg Duty Officer.

    Thanks, ltminns,

    The Constitution is available under Tier I ships, but the Borg Duty Officer isn't listed as available.

  • sthe91sthe91 Member Posts: 5,403 Arc User
    edited August 2019
    ltminns wrote: »
    They have recently reorganized the C-Store. Check Ships Tier 1 for the Constitution and Personnel for the Borg Duty Officer.

    Thanks, ltminns,

    The Constitution is available under Tier I ships, but the Borg Duty Officer isn't listed as available.

    Have you looked in the Promotions tab for the Borg Duty Officer?
    Where there is a Will, there is a Way.
  • johnc#9103 johnc Member Posts: 4 Arc User
    Had an item just disappear when I went to equip it. It was the Terran reputation ship shield. I had just upgraded and re-engineered it. Had my character (ship) and inventory windows open. Doubled clicked on the shield to equip it and it disappeared without a trace.
  • sthe91sthe91 Member Posts: 5,403 Arc User
    johnc#9103 wrote: »
    Had an item just disappear when I went to equip it. It was the Terran reputation ship shield. I had just upgraded and re-engineered it. Had my character (ship) and inventory windows open. Doubled clicked on the shield to equip it and it disappeared without a trace.

    Did it going into the Visuals tab of your ship or onto one of your other ships?
    Where there is a Will, there is a Way.
  • therozztherozz Member Posts: 11 Arc User
    Characters Affected:
    Rin@therozz

    Items Missing:
    "Phoenix Small Craft Admiralty Card" - I received this from a promotional and it is listed in the C-store under the Promotions tab. (This is not the 1X card you get from the from the Phoenix prize pack events.)

    It's been a while but I think it was from one of the Zefram Cochrane events.

    The card went missing from my Admiralty Ship list and I am unable to reclaim it in the C-store.
    Running FED, KDF, and AoY toons.
  • ivanhoe35ivanhoe35 Member Posts: 2 Arc User
    I have had several characters across my account not receive the elite rep tokens when hitting tier 5. I know that some of the reps do not have them but in my case this is happened with the iconian rep and delta rep with several characters. i have turned in multiple tickets but still not closer to actually receiving the elite tokens for getting to tier 5.
  • megacharge07megacharge07 Member Posts: 476 Arc User
    edited August 2019
    My T4 Sao Paulo tactical escort refit which I have owned for years but retired from my ship roster many years ago is now asking me for 1500 zen. So I basically lost this ship. Please help with this.
    tumblr_mt0cmzAQpC1rm3hhlo2_500.gif
  • ashtinkashtink Member Posts: 1 Arc User
    I was upgrading the boolean assualt cannon and used a ultimate tech upgrade, hit the button and nothing happened, I assumed that it did not take for some reason clicked again and then looked in my inventory and saw the two remaining ones I had were gone. This happened on my Fed character.
  • revan424revan424 Member Posts: 6 Arc User
    I am missing my Tachyokinetic Converter Console it was on one of my ships that wasn't being used
    it was on character Bob@revan424
  • gypse1gypse1 Member Posts: 3 Arc User
    over the past few weeks ive lost epic weapons my temporal navigator now today i lost my bozeman vanity shield it has happen when discarding a ship but i did make sure that all times where pulled before i discarded them but items still went missing but now i cant even get my temporal navigator nor my bozeman shield back the vanity shields are no longer in the event story even though i got 1000 favors to rebuy it
  • cadefostercadefoster Member Posts: 1 Arc User
    I was not sure if this was the right area. But since some of the updates and recently I have lost items that were part of special events as well as the ability to reclaim them.

    Account : @Super_Starscream

    Missing Items

    [Console - Universal - Prolonged Engagement Power Dynamo]
    [Section 31 Heavy Phaser Rifle]
    [Black Ops Mine Launcher]
    [Universal Kit Module - Crystal Prism]
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