nunuator wrote: »
Been going back and forth with GM's for 9months or so now and sending in a ticket does not fix anything...
They claim the offer is over even though I created the ticket when the offer to revert was ongoing...
ATM I am one of the only 2 people, at least on twilight temple, to have full China R9R4 gears.
I am lacking nearly 4k physical attack on my seeker and it makes my seeker nearly useless.
GM's will do nothing to help you and it's sad to say that but, it's true.
I'm very sorry to learn that you are having trouble with the current status for your R9 Belt (Boundless) after re-cast.
Please be informed that unfortunately, there are no further exchanges being offered for R9 weapons or other general items in similar situations. Kindly be reminded that there was a temporary exchange offered for a limited time in the past, however, there are no further resources available to have free exchanges available to newer requests. For this situation, all other affected users would have to continue with the current item status on their characters. We apologize for any inconvenience this may have caused you.
Please be informed that I have escalated this ticket to the next tier of support for further review and investigation. Kindly be patient as they will update this ticket once their investigation is complete. If the issue has been resolved before their investigation is complete, this ticket can be closed at any time.