Since you (don't want/can't) answer on that [Charge Rewards Redemption End Changes] thread, I'm gonna create a separate one regarding the issue occured.
Recently you posted this spoiler showing us a new way of crafting G17 (2nd cast)
Personally, I wasn't aware of y'all bringing this exclusive option 3-4 months after Neverfall
patch and basically creating a gear gap among players AGAIN
In this way the only thing you need to farm arena for is that basic Star's Culmination Ring
+ use any of these
and there's your brand new G17 (2nd cast)
ring, while in my case (having 1st cast/tier ring) I need Arigora Coin (x15.000)
to go for an upgrade, which is like 4-6 months of farming arena every week...
My question is, can we (affected players who crafted 1st G17 cast ring at Katrina Starblaze
NPC) get items/compensation required for 2nd cast from you guys which is one of these options:
Arigora Coin (x15.000)
Arcstar Dust: Truth (x375)
Arcstar Dust: Mind (x50)
Star's Culmination Ring
Reawakening VI Finger Bead
I already had a chat with Support team and they are not really willing to help with this..
Waiting for your response, thank you.