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What is the Arc Client?
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  • Hi there! The blank images are a mistake on our part--the blank box is just what happens when an item tries to call an icon that doesn't actually exist. The items themselves are bags that each contain 100 Battle Pass XP, for each of the milestones "A Fell Omen," "Seeds from the Stars," and "Cultivating Bonds." 15 bags x…
  • Heyo, just checking in again. Chaos Between Realms - Hopeful Improvement I hope to make a change to the Chaos Between Realms Battle Pass, but it hinges on us being able to get a build out with my changes (and localization) before the start of the Engine of Change campaign. What I'm hoping to do: Replace Epic Mount Collar…
  • Thanks for the feedback, all! Let me summarize the feedback I've seen in this thread so far:* Epic Mount Collar isn't desirable due to low value on Auction House, and lowers the perception of the value of Premium Pass overall. * A low-value / easily-obtainable mount (Demon Sled) in the mount choice pack can look worse to…
  • Sorry for the long, long delay since I responded here! As y'all have probably noticed, we shipped Menzoberranzan basically with the original batch of changes; despite the development experimentation, we didn't land on anything that wouldn't add more jank, and unfortunately some of the great suggestions in here were out of…
  • Thanks again for all the feedback folks! I don't have a point-by-point response this time, but in brief:* While options to allow players to customize damage floaters isn't in the cards for this time around, I've written up a feature request for it. No promises on it getting prioritized or handled in the near-future, but…
  • All righty, some quick answers and updates to what was asked / discussed here. Thanks for all your feedback so far! @blackmagid - The text prompted by procs is handled on a per-power basis, if I understand correctly, so that's out of the realm of these specific changes. (The intent, as far as I remember, was to lower the…
  • Thanks! Gonna give that a try--it looks like we have tech to do that, but I haven't seen it exercised so I don't know for sure how it's gonna look in practice. (If the tech wasn't designed with localization in mind, I'll probably have to revert it though; separators are different per locale.) I'll also check whether tech…
  • Popping in to note that, if I'm guessing correctly, this may be similar to an issue I've been talking to folks internally about. If the issue is that the borders of various UI elements (such as text, the squares around powers, etc.) draw too thickly and make it look "darker" because it's more obscured, then you may be…
  • Broken Stuff Alert: You may be unable to play some (or even all) of your characters on the public test shards due to a bug in this build. They'll be playable next build, but for now, creating a new character or copying a character from the live shard should still allow you to hop in and play.
  • On our backlog, but not likely in the short term, sorry. :( Definitely still worth doing IMO.
  • Sorry, forgot to mention here. A couple folks looked into this yesterday and determined it's an issue with how we handle character copy to our public test shards, newly exposed by the way we handle campaign unlocks. Without going into excruciating detail, the campaign unlock is handled on the account level, keyed to the…
  • That's really weird. Doesn't seem to be the patch itself, but someone may have accidentally reverted all the manually-set event flags on NeverwinterPreview that control this sort of thing. I'll see if I can reenable 'em. [Edit] Okay, think I've got 'em up and running again.
  • A fix to the Shimmering Keys should now be live on Lurker, so you should now be able to advance your bard past level 5. Sorry about that!
  • I reviewed your account's purchase activity, and all four purchases of the pack were indeed affected by a "20% off anything" coupon, causing it to charge 11200 Zen each. Your account was credited with the 5600 Zen I'd expect to see from that. This looks correct to me, but if you still have concerns, I recommend contacting…
  • For any players who spent more than 9800 Zen on any Golden Companion Bundles, the total difference in Zen spent vs. the intended sale price has now been applied to their account. An in-game mail has also been sent to the affected players, confirming the amount of Zen credited to their account. This includes players who…
  • Hey there, Sorry for the long delay in responding to the issue. We had our team members looking into the feasibility of retroactively addressing the issue with bags being incorrectly bound to players, but found limitations in our tech that prevented us from doing so. We'll be improving our practices in the future so that…
  • Correct--This only affects NeverwinterPreview. We are not doing high-risk testing on live servers.
  • Side note: Thanks to dragonsbloods in the previous thread. I've let folks know that the launcher is showing the wrong hours in UTC. Maintenance tomorrow is indeed from 15:00 - 17:00 UTC, not 14:00 - 16:00.
  • Enemies and Encounters Castle Ravenloft* The Arcolith should no longer become stuck due to targeting a companion. Malabog's Castle* Malabog should no longer unexpectedly leash during combat. Items General* A certain item can no longer incorrectly resurrect dead player characters. Zen Market* A version of the PvP Starter…
  • Tales of Old: Throne of Idris is now up and running on Preview.
  • I've updated the main post with current status. The improvements aren't ready for prime time, so we're not restarting tomorrow, and are hoping to get this live Friday. The event extension should get in tonight. It'll be on Dragon and Drider both. (We also plan to make sure any difficulty improvements are on our console…
  • Belatedly - The tracerts in this thread helped us track down the issue (thanks a ton!), and we think it's resolved on the back-end as of ~5 minutes ago. There are DNS shenanigans involved, so it may take a little bit for the fix to propagate.
  • As far as we're aware, this issue isn't widespread, so it's taking a bit longer to try to track it down. If folks don't mind, would you DM me the ISP you're using? (Please not anything personally-identifying like IP address, just the ISP, maybe the general region) EDIT: Think we've got the information we need. Thank you!
  • We're looking into it, but in the meantime, it may be worth changing your launcher settings so that the "Gameplay Proxy" is set to "None" - that might address it if I'm guessing correctly.
  • If I understand the system correctly (it's been a while since I looked), a person can take control of the guild if they're the highest rank (e.g., if there are three active people with Rank 6, and the only Rank 7 / Founder characters have been deleted, all three of the Rank 6 people could potentially take control). I could…
  • For NW.110.20190519a.9, patched to NeverwinterPreview today (5/31): Highlights Level Scaling* Armor Kits now properly function when their Character Level is scaled down. * Characters with an Item Level below target, when their Character Level is scaled down, no longer incorrectly have their Item Level scaled down a little…
  • More Combat and Powers Enchantments, Enhancements, and Runestones* Negation Enchantment now shows correct Damage Resistance values in its tooltip. * Thunderhead Enchantment no longer shows a blank buff icon during its internal cooldown. Item Powers and Set Bonuses* Trobriand's Ring: The damage bonus now applies as…
  • Enemies and Encounters Lair of the Mad Mage* The Bore Worm intro cutscene now properly states the name as two words. Other Dungeons and Skirmishes* Kessell's Retreat: The black ice spheres used by Akar Kessell now deal less damage. * Malabog's Castle: Redcaps should now deal less damage. Trials* Demogorgon no longer…
  • Combat and Powers, Part 2* Rogue* Bait and Switch now states in its tooltip that the rogue doesn't jump back if this is cast while in stealth. * Cunning Ambusher no longer gives the effect before the feat is unlocked. * Cunning Ambusher now properly unlocks at level 22, rather than 10. * Scoundrel Training displays Combat…