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Unable to authenticate: Connection to the account server timed out

server issues? anyone else having this trouble?
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Comments

  • fieryapostlefieryapostle Posts: 4Member Arc User
    Yes, I played earlier today, but now I get that same message and can't log on.
  • fieryapostlefieryapostle Posts: 4Member Arc User
    And...it's working again now.
  • vattaravattara Posts: 261Member, NW M9 Playtest Arc User
    Same here, was able to log in this morning but now can not authenticate :(
  • jerseyvicjerseyvic Posts: 2Member Arc User
    I am also having this problem too
  • scaredstraitscaredstrait Posts: 42Member, NW M9 Playtest Arc User
    also have this problem
  • kinpyrekinpyre Posts: 14Member Arc User
    cant log in for 30 min now
  • poisoncloudpoisoncloud Posts: 467Member Arc User
    Same problem here.
  • arashioniarashioni Posts: 4Member Arc User
    Just now
  • kacsaneverkacsanever Posts: 167Member, NW M9 Playtest Arc User
    Same
  • jamieloujamielou Posts: 2Member Arc User
    is game down
  • vattaravattara Posts: 261Member, NW M9 Playtest Arc User
    unable to authenticate error strikes again
  • jamieloujamielou Posts: 2Member Arc User
    can not login
  • thumbster#6657 thumbster Posts: 1Member Arc User
    Cant log on either
  • terramakterramak Posts: 926 Member, Cryptic Developer Cryptic Developer
    We're looking into it, but in the meantime, it may be worth changing your launcher settings so that the "Gameplay Proxy" is set to "None" - that might address it if I'm guessing correctly.
  • micheal1979micheal1979 Posts: 32Member Arc User
    I tried none,us,and eu. No proxy change helped.
  • terramakterramak Posts: 926 Member, Cryptic Developer Cryptic Developer
    Thanks for the follow-up!
  • zyzou812zyzzyzou812zyz Posts: 2Member Arc User
    Tried the above solution. Did not work, was already set to none. :(
  • mysty#4057 mysty Posts: 35Member Arc User
    My proxy settings are set to "None", but it didn't help :(
  • kinpyrekinpyre Posts: 14Member Arc User
    my proxy was set to none a while back cant log in for over an hour now
  • xxmantaraxxxxmantaraxx Posts: 354Member Arc User
    same problem... Smells like DDOS again. Only time this has happened for me was back when that one goofball was unhappy after a mod and was attacking the servers.

    Ara Atheanes GWF
    Traxus Atheanes GF
    Bastiel Atheanes DC
    Ellara Atheanes CW
    Keira Atheanes TR
    Sarasin Atheanes SW
    Jerkface McGee HR
    -MANTARA- OP

  • rapidsandu#2397 rapidsandu Posts: 2Member Arc User
    dead sever? cant log enter
    danger
  • valesiavalesia Posts: 65Member, NW M9 Playtest Arc User
    Same
  • shonagoncaptainshonagoncaptain Posts: 2Member Arc User
    edited June 10
    This is happening to me, and none of the Proxy changes works (I already have mine set to none, by default). It's not just affecting Neverwinter... it's affecting other Cryptic games as well, as far as I can see.

    EDIT: The game launcher can update automatically without problem; however the launcher won't log into the game at all.
  • rapidsandu#2397 rapidsandu Posts: 2Member Arc User
    dev fix impossibil resolve game?!!!
    Unable to authenticate: Connection to the account server timed out
    danger
  • xxmantaraxxxxmantaraxx Posts: 354Member Arc User
    same here. since about noon thirty pacific standard time.

    Ara Atheanes GWF
    Traxus Atheanes GF
    Bastiel Atheanes DC
    Ellara Atheanes CW
    Keira Atheanes TR
    Sarasin Atheanes SW
    Jerkface McGee HR
    -MANTARA- OP

  • terramakterramak Posts: 926 Member, Cryptic Developer Cryptic Developer
    edited June 10
    As far as we're aware, this issue isn't widespread, so it's taking a bit longer to try to track it down.

    If folks don't mind, would you DM me the ISP you're using? (Please not anything personally-identifying like IP address, just the ISP, maybe the general region)


    EDIT: Think we've got the information we need. Thank you!
    Post edited by terramak on
  • bigblackafricabigblackafrica Posts: 72Member, NW M9 Playtest Arc User
    Same. The worst part is that I was in, got pulled away to help my wife with something, timed out and can't get back in.
  • poisoncloudpoisoncloud Posts: 467Member Arc User
    Looks like it's back now... ISP - Poland.
  • kinpyrekinpyre Posts: 14Member Arc User
    spectrum cable
  • abirei#6875 abirei Posts: 1Member Arc User
    Comcast - PNW
This discussion has been closed.