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[UPDATED] Preview Server Data Wipe

nitocris83nitocris83 Posts: 2,372Member, Administrator Community Manager
After your feedback about the difficulty of setting up Strongholds and getting characters tuned just right, we spent some extra time and found a way to meet our server maintenance needs while keeping active characters intact. We are delaying the data wipe to Thursday, May 9th.

If you'd like to keep your Preview character and guild Stronghold, please log in with that character between now and Thursday, May 9th. If you do, our system will consider your character as active. Each character must be logged in individually to be marked as active. All inactive characters will still be wiped on the 9th.

Given that NeverwinterPreview is a test server, these sorts of maintenances may occur from time to time. We want to strike a good balance between an environment you can expect to be stable for your own gameplay testing, and an environment we can maintain and update frequently for version testing. Your patience is appreciated.

TL;DR: The database wipe is being delayed to May 9th. If you wish to keep any characters on these servers, log onto them at least once between now and the 9th.

Thank you!


********************************

Greetings Adventurers, 

We will be wiping the database on the Neverwinter Preview and Lurker servers on May 29, 2019 as part of server upkeep. This will not affect any live servers. 
Post edited by nitocris83 on
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Comments

  • antok500#4237 antok500 Posts: 60Member Arc User
    So Strongholds that have been levelled for testing get wiped?
  • silverkeltsilverkelt Posts: 4,221Member, NW M9 Playtest Arc User
    oh... wait, strongholds?

  • picar66picar66 Posts: 109Member, NW M9 Playtest Arc User
    It took 3 month of hard work to get stronghold to lvl 20, cause there is no boost button to finsih a building faster.
    NOOOOOO.
  • antok500#4237 antok500 Posts: 60Member Arc User
    I certainly won't go through all that again to set up a level 20 guild. Stronghold and Guild stuff is the main thing I test for so no more preview server for me if this stuff gets wiped.
  • thefiresidecatthefiresidecat Posts: 3,223Member Arc User
    good grief
    fyda.. really add in an ish da for good measure
    xbox guild

    Main toons
    Tiberius Rex SW Combat hr 17.4k
    Rincewind CW 18k


    PC imaginary friends special events only

  • lowjohnlowjohn Posts: 1,010Member, NW M9 Playtest Arc User
    Gotta chime in with the chorus, here: Preview guild strongholds need to be available, without needing to rebuild it from scratch.
  • martelis1981martelis1981 Posts: 113Member, NW M9 Playtest Arc User
    They should also put the VIP on the preview, it's a shame we paid for that and we can't use it on the preview as well.
  • lordtweety#3604 lordtweety Posts: 186Member Arc User
    So no more testing on preview. You can't test fully without the guild being there. And like others have said, that's a ton of work building to GH 20 with all the boon structures. I'm not going to rebuild a guild on preview and I honestly don't think anyone in our alliance is going to either.
    Main: Angels Scar
    Guild: Ruathym Corsairs
  • aimsiesaimsies Posts: 62Member, NW M9 Playtest Arc User
    Also adding to this... it's A LOT of work now to level a guild on preview for testing purposes. If you could somehow revert it back to a rather instantaneous upgrade so people can rebuild their Testing guilds that might be nice but even still....

    how about asking players to delete their old characters to help clean up space before wiping entirely. Especially right after a new mod launches this is really just not building goodwill with the playerbase... timing is everything.
  • dupeksdupeks Posts: 1,789Member Arc User
    As many have suggested, it’s a little awful to blow up preview progress... even if most of it could be recloned over.

    As part of this wipe, would it be possible to alleviate some of the pain of rebuilding by dramatically reducing cost and time of upgrades in SH on preview?
  • jobu808jobu808 Posts: 20Member Arc User
    So all toons, guilds and everything will be wiped? So there's no point in continuing to work on a character I have on the preview server? I pretty much only play on preview, so I have a somewhat decent DC on there but live she's just a scrub lol
  • ron#1747 ron Posts: 65Member Arc User
    PLEASE MAJE "CREATE A LEVEL 70 CHARACTER" FREE ON PREVIEW
  • agilestoagilesto Posts: 456Member Arc User
    So all my preview characters are going to be deleted?
    I had about 40 toons on preview that could track my evolution in the game, my progression. All that is going to disappear? :disappointed_relieved:
  • silverrrrrrrsilverrrrrrr Posts: 91Member Arc User
    I am very sad :( I worked so hard on all my stuff there.
    Leader of Heralds of Lurid Dusk

    Devoted Cleric Guide
    Silv3ry on YouTube

  • dread4moordread4moor Posts: 979Member, NW M9 Playtest Arc User
    Preview is for testing only.
    It is a cost center (generates no revenue but requires monetary investment).
    We all get that.

    But please factor in the cost savings we (preview testers) provide you.
    Thousands of hours of beta testing.
    Given for free.
    Surely that has some value.

    As others have said, please offer a "Knox Recruitment"-style insta-80 and full boon option if you are going to wipe all of our preview progress.

    Otherwise, expect far fewer free guinea pigs for Mod 17.
    JrUzbQw.jpg?1
    I am Took.
    "Full plate and packing steel" in NW since 2013.
  • silverrrrrrrsilverrrrrrr Posts: 91Member Arc User
    If it's about server space or performance etc, wouldn't it make sense to delete all the inactive account data (like people who haven't logged in for a few months or something)?

    I mean, that's probably not why you're doing it, but that's where my mind goes.
    Leader of Heralds of Lurid Dusk

    Devoted Cleric Guide
    Silv3ry on YouTube

  • auron#6793 auron Posts: 240Member Arc User
    edited April 27
    I do know there have been instances of people using the preview server to clone items, not going into details on this since it could be an exploit but i'm guessing this has something to do with it

    follow the rule for boats: Don't do anything on the server that you ain't prepared to lose!
    .....____
    ..../ __ \_________ ______
    .../ / / / ___/ __ `/ ___/
    ../ /_/ / / / /_/ / /__
    /_____/_/ \__'_/\___/
    There is supposed to be an image here, but the hamsters took it.
    AKA Draconis of Luskan

    Maybe it is stupid, but it's also dumb! ~ Patrick Star
  • ecrana#2080 ecrana Posts: 1,228Member Arc User

    Otherwise, expect far fewer free guinea pigs for Mod 17.

    One could argue that would lead to far fewer preview complaints about bugs. Possibly a benefit in their eyes.
  • dread4moordread4moor Posts: 979Member, NW M9 Playtest Arc User

    Otherwise, expect far fewer free guinea pigs for Mod 17.

    One could argue that would lead to far fewer preview complaints about bugs. Possibly a benefit in their eyes.
    lol you are blowing my mind with this theory.
    This is a variant on "the beatings will continue until morale improves".

    Step A: Allow players to preview content to find bugs.
    Step B: Players complain loudly about the bugs which is embarrassing and annoying.
    Step C: Delete the preview.
    Step D: No complaints? Great. WAI and "90% of players are happy with it."
    JrUzbQw.jpg?1
    I am Took.
    "Full plate and packing steel" in NW since 2013.
  • geekoxxiiigeekoxxiii Posts: 8Member Arc User
    will they soon introduce a new class and / or race?
    Who has too many characters can not create new characters directly on the preview.
  • lowjohnlowjohn Posts: 1,010Member, NW M9 Playtest Arc User

    I do know there have been instances of people using the preview server to clone items, not going into details on this since it could be an exploit but i'm guessing this has something to do with it

    follow the rule for boats: Don't do anything on the server that you ain't prepared to lose!

    Uh, it's super-easy to clone items on preview, and completely not an exploit since you can't bring them *out* of preview and back to live. It's a feature, even: You can test multiple outcomes of the same item.

    Got a mount pack and want to test every mount in it before picking? Copy your character to preview repeatedly, take the packs out of your inventory and stack them on one copy, delete the others. Want to see what it's like to have rank 14 enchants in every slot? Get a friend who has that to transfer their character to preview, strip it, and mail you the enchants. They sign back into Live and have lost nothing.
  • picar66picar66 Posts: 109Member, NW M9 Playtest Arc User
    edited May 1
    Thank you for enabling us to keep stronghold and needed chars on preview.
  • mynaammynaam Posts: 774Member, NW M9 Playtest Arc User
    edited May 6
    Last 2 times this type of things happened was Gateway and Foundry and they have both been removed please tell me that preview is not doomed to same fate(also simular to others it have not received any QoL updates for years)
    Scaling/nerfing is punishing all players
    Thank you for removing il from pvp boon
    Master expiditions is a good idea. Thank you
    NERFING is not scaling
    Changes are getting so bad i would rather prefer no new changes (RIP ICE FISHING in winter fest)



  • lordtweety#3604 lordtweety Posts: 186Member Arc User
    I kind of wish I'd read the update to this announcement, I would have logged in on my GL toon. Luckily I was able to reclaim leadership of the guild lol.
    Main: Angels Scar
    Guild: Ruathym Corsairs
  • cappattoncappatton Posts: 4Member Arc User
    All my characters except four of them got deleted and I did not know they were going to do that. It became a big surprise three days ago when I log in and finding a bunch of my characters gone. Made me sad. :(
  • zobadiaszobadias Posts: 4Member Arc User
    I did not see the post about the preview purge so I did not log to save my character which is no big deal however I did loose access to my preview guild. It was part of an alliance so I was able to get invited to another guild and can see that my guild appears to be active, however I have not found anyone in the roster that still has access.

    Is there any way to get control of this guild?
  • terramakterramak Posts: 925 Member, Cryptic Developer Cryptic Developer
    If I understand the system correctly (it's been a while since I looked), a person can take control of the guild if they're the highest rank (e.g., if there are three active people with Rank 6, and the only Rank 7 / Founder characters have been deleted, all three of the Rank 6 people could potentially take control).

    I could easily be wrong though.

    Anyway, as people can likely guess, this finally happened on Thursday, 2019-05-23 (we delayed two weeks due to a scheduling issue). This may have to happen again in the future, but I don't really foresee it happening again soon.

    Thanks all!
This discussion has been closed.