After your feedback about the difficulty of setting up Strongholds and getting characters tuned just right, we spent some extra time and found a way to meet our server maintenance needs while keeping active characters intact. We are delaying the data wipe to Thursday, May 9th.
If you'd like to keep your Preview character and guild Stronghold, please log in with that character between now and Thursday, May 9th. If you do, our system will consider your character as active. Each character must be logged in individually to be marked as active. All inactive characters will still be wiped on the 9th.
Given that NeverwinterPreview is a test server, these sorts of maintenances may occur from time to time. We want to strike a good balance between an environment you can expect to be stable for your own gameplay testing, and an environment we can maintain and update frequently for version testing. Your patience is appreciated.
TL;DR: The database wipe is being delayed to May 9th. If you wish to keep any characters on these servers, log onto them at least once between now and the 9th.
We will be wiping the database on the Neverwinter Preview and Lurker servers on May 29, 2019 as part of server upkeep. This will not affect any live servers.