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Aquired Treasure Chest?

Saw on Facebook about an acquired treasure chest from awards claims agent. Reads that it’s available till Feb. 12th for PS4 but it’s not there. What gives?
Founder of Knights of Ra guild in Neverwinter PS4. Founder of The Arashikage Clan in Defiance, formally of PlayStation Home.

Comments

  • zephyriahzephyriah Posts: 2,894Member, NW M9 Playtest Arc User
    It's the pack that had the extra currency and has been there since the mod 15 launch. It can only be claimed by one character. So, if you already claimed on launch day, as most did, it will not show up. If you didn't claim it (CS can verify), submit a ticket.
  • markeen#2032 markeen Posts: 292Member Arc User
    I am pretty certain I did not claim this since I haven’t really been playing but I will submit a request to verify. Strangely, a guildmate was also unable to claim it. Thanks for the reply.
    Founder of Knights of Ra guild in Neverwinter PS4. Founder of The Arashikage Clan in Defiance, formally of PlayStation Home.
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