A quick complaint ... I am getting a bit frustrated at the randomness of the time that the servers actually shut down for announced maintenance. At 15 min before the server was scheduled to shutdown, the admin message popped alerting players that the servers would go down in 15 mins. Ok, cool. I continue doing my quick invokes on my various characters. Four mins later .... I am changing characters .... "Server Unavailable" ... the server shuts down on me. Not 15 mins, but 4. Usually you cannot change characters within the last 5 mins or you get kicked out. But wait, sometimes it's the last 6 mins or 7 mins. Today there were 11 mins left before the scheduled time. Why is it so difficult to shut the servers down on the announced time? My frustration isn't that I didn't get to complete my tasks, it is the continuous inconsistency of this weekly event.
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It should be something like:
login server will disallow login to character at T minus N minutes and the server will be shutdown at T.
or:
login server will disallow login to character at T and the server will be shutdown afterward.
or:
login server will disallow login to character at T and the server will be shutdown at T + N minutes.
Now this is from STO not Neverwinter, but over there the servers did go down 10 minutes before schedule. No I wasn't changing characters. I'd just got on a character a minute before, was running around in the game doing some last moment stuff, got the "server goes down for maintenance in 10 minutes" message and boom, got kicked to log in screen.
So, don't know about Neverwinter since I was in the other game, but yeah over there we did get kicked ten minutes early. Nor is it the first time that's happened.