Unbelievable. One parcel I got yesterday disappeared on each of three characters. Other two still have it.
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kreatyveMember, Neverwinter Moderator, NW M9 PlaytestPosts: 10,545Community Moderator
Are you sure you didn't open them? The vouchers to claim the parcels will disappear after 24 hours, but the parcel themselves shouldn't have disappeared. If you can verify that the parcels did actually disappear, I would highly recommend that you file a ticket with Customer Service but I haven't heard of anyone else's parcels disappearing over the downtime, so yours might be an isolated incident.
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Any of my comments not posted in orange are based on my own personal opinion and not official.
Any messages written in orange are official moderation messages. Signature images are now fixed!