test content
What is the Arc Client?
Install Arc

[PC] Issue Claiming Free Companion - Neverwinter

Hello, I was given a promo code for a renegade illusionist as a free companion offered by ArcGames. I entered the promo code and this was met with success. The problem is, I went to the rewards claim agent in Protector's Enclave (I assume that's where you get the companion) but there was nothing awaiting me for pickup. So I am wondering if there is something I am missing...? Any help would be greatly appreciated. ;)


  • blackfyre#8192 blackfyre Posts: 2Member Arc User
    SOLVED - After logging back in a few times, I pulled up the 'home' tab in game and the 'Claim Valuables' button was illuminated. So I clicked on that and was able to get the free companion. Like I said, there was a slight delay in this option being available for me, so if anyone else is having this issue try waiting a couple of hours, or restart the game and log back in and see if the 'Claim Valuables' button is highlighted for you in the home tab.
Sign In or Register to comment.