test content
What is the Arc Client?
Install Arc

Not receiving Refer-A-Friend items!!!

dahlyiadahlyia Member Posts: 2 Arc User
edited July 2018 in Peer to Peer Tech Forum
I would normally go to support but since support never loads for me on any browser tried, I have to do it this way!!! I have yet to receive my Refer-A-Friend rewards from about a month ago and the other player has not received theirs either! What gives? It would be nice to have the mount at least if nothing else. Perhaps I could get an alternate option to submit a ticket somehow since the regular never shows or works for me? Thanks =)

Comments

  • percemerpercemer Member, Neverwinter Moderator Posts: 1,048 Arc User

    Hello @dahlyra,

    You can also contact the Customer Support by mail: customerservice.fr@perfectworld.com :smile:

    (please use the same email address as your Arc account)

    Regards,

    Percemer
    EU Community Manager @ Gearbox Publishing
    ----------
    Neverwinter: Discord - Facebook - Twitter - YouTube - Customer Support - Terms of Service
  • mordicant855mordicant855 Member Posts: 1 Arc User
    I'm having exactly the same problem! Neither myself or the "recruit" have received any of the items we were meant to. Going to be contacting customer service, will update with what they say.
Sign In or Register to comment.