my guild is vanish

warebear

i had a low level guild, and in the second update after the new episode, the guild has vanished. i open a ticket and the GM tell me to submit a report in the forum, so the QA team could see it.
here is some images.
first in login screen show that my char was in stronghold

then, in the game, show that my char had no guild

waiting for some help.

Kind Regards.
Iron Bull

kreatyve

You will need to upload the images somewhere such as imgur.com so that we can see the images.

Were you the leader of the guild? Was anyone else rank 7? How long did you stay offline?

zebular

warebear#8636 said:

i had a low level guild, and in the second update after the new episode, the guild has vanished. i open a ticket and the GM tell me to submit a report in the forum, so the QA team could see it.
here is some images.
first in login screen show that my char was in stronghold

then, in the game, show that my char had no guild

waiting for some help.

Kind Regards.
Iron Bull

Were there other players in the guild with you? Did you go inactive for a month or so?

warebear

zebular,
all players with lvl 7 rank are mine, and i got inactive for one day (maybe less)

kreatyve

Ok, what we recommend you do is to file a Customer Support ticket. Make sure to include as much information as you possibly can. The more information you provide them with, the easier and quicker they can possibly solve your issue. If the link I just gave you doesn't work for whatever reason, you can email them at customerservice@perfectworld.com.