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ACCOUNT-BOUND ITEMS MAILED TO ANOTHER PERSON ( not intentional)

cubestar156cubestar156 Member, NW M9 Playtest Posts: 10 Arc User
So i mailed my self 5 +4 rings today and then suddenly they go to my guidie mailbox. He could not send them back to me, and one more thing, whenever he sends me any items, i dont receive it either.

Comments

  • cubestar156cubestar156 Member, NW M9 Playtest Posts: 10 Arc User
    http://imgur.com/lZOLsS7

    here is the image.
  • reds351reds351 Member, NW M9 Playtest Posts: 343 Arc User
    Guildie who got the mail here someone as amusing as this is please fix this.
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    @cubestar156 I think you need to contact Customer Support and have them look at your account. This issue seems like something is bugged with your account. Very odd.

    In any event, @terramak maybe if you have time, you can investigate this? Not sure how it would happen.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
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  • reds351reds351 Member, NW M9 Playtest Posts: 343 Arc User
    So it happened again
    http://i.imgur.com/0XiWiPO.jpg
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    @reds351, you and @cubestar156 both need to contact customer service. This is just weird. Somehow your accounts are crossed. Not sure how it happened or why, but yeah... this is CS issue.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
  • reds351reds351 Member, NW M9 Playtest Posts: 343 Arc User
    https://support.arcgames.com/ never works for me i just get a infinite redirect loop.
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    reds351 said:

    https://support.arcgames.com/ never works for me i just get a infinite redirect loop.

    Try https://support.arcgames.com/app/support_center
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
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