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May 7 Q&A Follow Up Part 1
Greetings Adventurers! As part of our follow up to May 7th's stream, we pulled questions from chat that we originally missed during the stream. This is a practice we hope to continue for future Q&A streams (read more about our follow-up schedule here) so if your question doesn't get answered live, it may be answered in the written follow-up. This also allows us a chance to circle back with the different members of the team who worked on the question-relevant features. Due to the variety of topics and volume of questions, we have divided the follow up into two parts. Part 1 covers questions regarding Strongholds, Companions, Refinement, HEs & MEs, Gear, and Content. Part 2 will answer questions regarding scaling and Classes/Powers/Stats/Feats. And for those with questions regarding PvP, we definitely have not forgotten you so you'll need to stay tuned for future news! Note: In an effort to keep these write ups in conversational style (versus one-directional blog-style write ups), these questions are answered as if they were received on stream so some may have simple answers, others are more in depth, and others require additional information. Questions have been edited for clarity/grammar or condensed into one if multiple versions of the question was asked. Q. Do we have any plans for Strongholds? [Salim G.] There have been ongoing discussions about where we want to take strongholds, community feedback and requests, and how we want to address some of the long standing issues. We have no specific plans we can discuss at this time but hopefully we can formalize these talks to provide more insight to the community in the future. Q. Are strongholds being looked at HE wise? [Salim G.] We are actively looking into issues introduced with Undermountain. We are currently following up specifically on reports that players are still experiencing issues with Maurauder’s auto-completing after a fix was issued. We want to make sure the Stronghold content is optimal before introducing additional or new encounters. Q. Can you guys please do something for those people who are still upgrading their guilds? Losing players has made this a bad hard ship on players! [Salim G.] We are talking about ways to resolve these types of underlying issues related to system as big as Strongholds. Q. Can we get a Day and Night cycle for Stronghold that transform the critters and make the stronghold events different depending on the day and night cycle? [Salim G.] That’s an interesting request and something we can consider for future development! Q. Are you in the next patch going to fix the issue with Healing type companions? For example Celeste no longer heals. She just stands there [Salim G.] We will look into it! Q. Will we get more and better companion gear? [Salim G.] Yes, there will be more companion gear released in the next module. So much it will blow your mind. (Community Manager Note: I have confirmed that this is hyperbole and not meant to be taken as companion gear that actually blows adventurer’s minds. Unless it’s a mindflayer, then we can’t make any promises) Q. Can you give opportunity to rerun some quest line expeditions for taking unreceived companion gear? [Salim G.] This is not something we plan on doing, but we will be releasing more companion gear over time to make it easier to get your companion all geared up. Q. Is the Heroic Encounter reward bug being fixed? [Julia F.] The team is aware of the issue where players receive the “You already have all the items in this package” message, preventing players from receiving HE rewards and we are actively investigating. Q. Why do bounty bags from low level areas that we buy from bounty masters give us error when farming those areas for the area boss unique drops? [Julia F.] We need some additional details on this. What error is it? In which area do you get the error? Q. Are you going to add a rewards chest for players that have already done their 3 Master Expeditions? [Ryan H.] There is not currently a plan to add rewards for completing the three dailies. Q. When are you planning to fix the Master Expedition bug where people are returned to the Yawning Portal when they disconnect? The same bug occurred in Barovia Hunts and Tales of Old, too. [Ryan H.] I believe this should be fixed but we will be on the lookout for additional reports! Q. Did you change the Barovia Gear from Rank 8 Enchantments to Rank 6? [Jared S.] The first character on the account gets rank 8 enchantments, additional characters get rank 6. Q. Did you realize that enchants have been narrowed even further with the balance? [Jared S.] Need more clarification on this question. Is it asking which enchantments players want to use or their effectiveness or what? Q. Is there going to be anyway of upgrading old equipment (ala STO) to benefit from getting equipment from any lower level areas (E.g. Barovia)? [Jared S.] This is a topic we have discussed in the past, but there are currently no near term plans to implement an upgrade system for old items. Q. Why does it cost the same gold to remove all ranks of enchantments? I can't afford to remove all enchants from the Companion Gear to sell it off. [Jared S.] There is a scaling cost to remove enchantments but it does cap at a certain point to make sure it doesn’t get too high. This means after you progress far enough you will run into the capped removal cost. Q. Why should a level 80 run 70 content? [Thomas F.] This is a great question, and always a dilemma when you raise the level cap in a game - there is going to be a period between releases when max level players have completed most or all intended end-game content. There are many players who have hit level 80, but have not completed or even started any of the campaign zones available, which was the whole reason for the Challenge campaigns. The new Challenge Campaign system allows you to play content across all of Neverwinter and earn rewards for completion of weekly challenges. While completing weekly Challenge Campaign tasks, you can select a specific campaign currency to receive as a reward, even if that campaign currency is not specific to your current Challenge Campaign task. In a nut shell, get a chance to fill in your boons and get other high end gear. Q. Some of us have played for years and don't have any other areas to play after Undermountain. What is there after that for us? [Thomas F.] This is always a challenge when you make a level expansion in a game. Since the stream, the Lair of the Mad Mage Dungeon has opened up, and you have the Master expeditions repeatable content and currently the only place to get valuable resources necessary to achieve the highest quality gear! And, the Challenge Campaign, which allows you to fill in any missing boons as well as getting other Q. Now with the foundry gone, is there anything roleplay community can look forward to, such as new hairstyles, fashion or dyes? [Thomas F.] Good question! All that you mentioned are things currently on the docket. Now when I say that, I don’t necessarily mean the next module release, but on the calendar to be considered for this year’s development. Question back to you- Where as a roleplayer do you like to hang out in NW? Q. Can time gates be removed from all campaigns? [Thomas F.] Nope. Sorry Q. Maybe a new 15 or 20 player raid? I know Tiamat is a strain, but it almost works, so 15-20 players might fly? [Thomas F.] Raids are something we have been brainstorming, but as you know the challenge is scale. Our engine is really pushed to its current limits with things like Tiamat, so we are looking at doing something with less players, that can fill the queues faster and get a fun experience for all playing. Q. What do you think of the idea of adding all dungeons which are now currently available at level 70 and lower in the form of a level 80 dungeon NEXT TO the old dungeons? No scaling of players here! [Thomas F.] We have discussed this, but think that it might send the wrong message, as new players coming in would expect level 80 gear and rewards from them, among other things. We are looking into ways to make the Dungeon queues feel more appropriate, via item leveling and other systems changes.
Re: using morale in professions is broken
Thanks for reporting folks! It's getting escalated.
Re: ? is this right?
Hello again, Thank you to everyone that replied, the information you have provided has been very useful in narrowing down the potential cause of the issue. That said I need a bit more information from everyone that has, or would like to, provide a character name. @pariswinters#7118 & @mentinmindmaker after you used up your preservation wards what did you do with the enchantment? Did you acquire coalescent wards and finish upgrading the enchantment, did it ever upgrade successfully through random chances, or did you leave it un-upgraded? To everyone, has anyone tried to upgrade and encountered this issue recently? If anyone has a video of this issue that would also be immensely helpful in tracking down the cause. Thank you for your continued patience.
Re: ? is this right?
Hello @fight#5797, My name is Nikolai and I am currently investigating this issue and I was wondering if I could ask you for some more information as I am having trouble reproducing it. · I saw that you are attempting to upgrade a radiant enchantment and based on the streak breaker count (15) you mentioned I assume it is a rank 10, is this correct? · What item is the enchantment slotted into? I have tried several types of gear and I would like to try the exact item you have your enchantment slotted into. · What is the name of the character that is having this issue upgrading enchantments? · What is your current setting for requiring wards under general options? Is it set to allow or not allow upgrading without wards? I would also like to ask @pariswinters#7118 for your answers to these questions as well, as I see you are also experiencing this issue and more information is always helpful. Thank you for your help and patience with this issue. We will have it fixed as soon as possible.
Re: Master Expedition Runic Gameplay Update
Hey folks! If you’re like me, you would’ve logged into the game today with the quest: “Sphere of Influence” incomplete. The quest was updated today to grant an Enhanced Runic Resonator from Runemaster Sinyé, which is required for Master Expedition rewards granted by Resonance. If you’ve been running your 3 Daily MEs, you most likely were using the old Runic Resonator which is silver colored instead of the gold, shiny new Resonator. Image 1. Old Resonator. Image 2. This is the Runic Resonator that you need in order to receive ME rewards now! To get this new Resonator, you will need to purchase an Unstable Rune-Etched Orb from our friend. Image 3. Runemaster Sinyé’s latest creation. In order to get this Unstable Rune-Etched Orb, you will need to complete a Master Expedition and open the chest at the end. This can fit in perfectly with any 1 rune run group! After you complete the Master Expedition, you will receive a Rune Etching: Chaotic, which happens to look similar to a Rune Etching: Dark. Image 4. Make sure you take this to the Runemaster! After speaking to Runemaster Sinyé and purchasing the Unstable Rune-Etched Orb, you should be able to complete Sphere of Influence. Pick up the Rune-Etched Armor quest after, and you should be able to continue MEs as normal with the rewards that you should be expecting from Resonance. Mikusquared
CTA: Orc Assault token
EDIT: The PC server will be temporarily shut down today at 3:30pm PT to address this issue. Downtime is expected to be 15 minutes. During this time, players will be removed from any maps they are in. We found an issue impacting certain players in regards to obtaining a token after 11 CTA runs. We are in the process of fixing this issue and hope to have it live later today. Thank you for your patience.
Re: "Purchase Zen" Tab not working.
Hi @deathwing#8328! Have you submitted a ticket to support?
Re: Barovia/Castle Ravenloft and Chult/Tomb of the 9 Gods Using Old Enemy Defense Values
Escalated this for review.
Undermountain Preview Patch Notes: NW.110.20190411b.33
Patch Notes: NW.110.20190411b.33 Known Issue * Castle Ravenloft: Arcolith stops attacking after a period of time. Highlights Level Scaling * Demogorgon: We have made several changes to streamline the instance while addressing several issues. * Demogorgon and demon enemies will no longer attack the players through the barrier. * Players will no longer become stuck behind the magical wall. * The exit will allow players to exit whether they fail or complete the encounter. * Lair of the Mad Mage: Trobriand no longer stops fighting after he uses his ultimate ability. * Lair of the Mad Mage: The Bore Worm stalactites will now correctly hit players where they land. * Castle Ravenloft: The client no longer consistently crashes during the Strahd encounter. Release Notes Content and Environment Expeditions * Runemaster Sinyé now offers players replacement Enhanced Runic Resonators if they have lost theirs. * The Rune Tutorial flow has been cleaned up to reduce confusion and allow for completion. Waning Darkeness * The rewards originally given when Keresta is defeated in the Waning Darkness instance have been moved to the quest, Waning Darkness. Combat and Powers Classes and Balance * Several classes: Certain healing spells no longer incorrectly resurrect dead party members. * Fighter (Dreadnought): Seethe no longer drains stamina at double the expected rate. Boons * The Guild Stronghold boon, Revive Sickness, now reduces the effect of each stack of Revive Sickness, and no longer affects the duration of the debuff. * At maximum rank, the boon now causes players to deal 10/15/20/25/30% less damage based on Revive Sickness stacks, instead of 10/20/30/40/50% less damage. * At maximum rank, the boon now causes players to lose 10/17.5/25/32.5/40% Maximum HP, instead of 10/20/30/40/50% Maximum HP.
Scheduled Maintenance [5/16]
Neverwinter on PC will undergo scheduled maintenance tomorrow, May 16, from 6am to 9am PT. Patch Notes can be found here.
[CONSOLE] Frozen Heart event extension
Greetings Adventurers! Starting tomorrow, May 16, at 7:30 a.m. PDT, certain Tales of Old currencies will no longer immediately disappear upon picking them up. To compensate for this issue, we will be extending the Tales of Old: Frozen Heart event currently on Xbox One and PS4 for an additional week. The event will now end on Thursday, May 23 at 7:30am PDT. Please note that players who gained a Fabled Chapter between May 9 and May 16 will not be able to collect a second Fabled Chapter this week. However, progress toward a Fabled Chapter should continue from last week to this week.
Re: Master Expedition Runic Gameplay Update
(Quote) This was the original intent behind the design (the implementation also required players to put more effort into the tutorial than was desired). In the fix update, getting through the tutorial should only require one successful expedition completion and etching collection.
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